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expressunlocks.com Reviews

4.6 Rating 1,456 Reviews
92 %
of reviewers recommend expressunlocks.com
4.6
Based on 1,456 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read expressunlocks.com Reviews
very good very fast and not bad priced
Helpful Report
Posted 1 month ago
Hi Findlay, Thank you for your positive review! We're thrilled to hear that you found our service fast and reasonably priced. If you have any further questions or need assistance with your iPhone 13 unlock, feel free to reach out. We're here to help! Best, Charlotte
Posted 1 month ago
Express Unlocks made unlocking my phone quick and hassle-free. The process was straightforward, and my phone was ready to use much faster than I expected. The tracking feature kept me updated throughout, and everything worked perfectly. Highly recommend for a reliable and fast service!
Helpful Report
Posted 1 month ago
Hi Matthew Reese! Thank you so much for your wonderful review! We're thrilled to hear that the unlocking process for your iPhone 11 was quick and hassle-free. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, don’t hesitate to reach out. Enjoy using your unlocked phone! 😊 Best, Charlotte
Posted 1 month ago
Great service, needed my old phone unlocked to any network for son to use. Easy instructions, all done and sorted within an hour. Highly recommended.
Helpful Report
Posted 1 month ago
Hi J E Olah, Thank you so much for your kind words! We're thrilled to hear that the unlocking process for your Samsung Galaxy A5 (2017) went smoothly and was completed quickly. Your recommendation means a lot to us! If you have any further questions or need assistance, feel free to reach out. Enjoy using your unlocked phone! Best regards!
Posted 1 month ago
Excellent service. Quick and easy to use.
Helpful Report
Posted 1 month ago
Hi Alistair, Thank you for your positive feedback! I'm thrilled to hear that you found our service quick and easy to use. If you have any questions or need further assistance with unlocking your Huawei P20 Lite, feel free to reach out. We're here to help! Best regards, Charlotte
Posted 1 month ago
I needed my old Samsung S21 Ultra which was locked to o2 unlocking as I was handing the phone down to my daughter who has a SKY Mobile SIM. After doing a few google searches and looking at various unlocking companies I decided to go with Express Unlocks. The process was simple and smooth. I was kept up to date with progress and I could track this online via the Express Unlocks website. Within a couple of days I received an email to say the process had been completed. Simple.
Helpful Report
Posted 1 month ago
Hi J A G Bennett, Thank you for your positive feedback! We're thrilled to hear you found the process simple and smooth, and that you were kept up-to-date throughout. If you have any other questions or need further assistance with your Samsung Galaxy S21 Ultra, feel free to reach out. We’re here to help! Enjoy handing down the phone to your daughter! Best regards, Charlotte
Posted 1 month ago
Great job, quick and easy 😊
Helpful Report
Posted 1 month ago
Hi Dan, Thank you for your kind words! We're thrilled to hear that the unlocking process for your Samsung Galaxy S10 Lite was quick and easy. If you have any more questions or need further assistance, feel free to reach out. Enjoy using your unlocked phone! Best, Charlotte
Posted 1 month ago
Very efficient and reliable. I was able to unlock my Huawei Mate 20 pro and it's working in perfect condition. I immediately got the unlock code in less than a minute after paying which was fast enough.
Helpful Report
Posted 1 month ago
Hi Bright, Thank you so much for your wonderful feedback! We're thrilled to hear that you successfully unlocked your Huawei Mate 20 Pro and that the process was quick and efficient for you. If you have any further questions or need assistance, feel free to reach out. Enjoy using your unlocked phone! Best, Charlotte
Posted 1 month ago
I have never had a phone unlocked before so that I have little knowledge as to how the service and the prices compare to other providers. This is the main reason as to why I have given four points; five points would have required me to know what other providers charge and how quick the process is. I had reason, however, to have my handset unlocked fast and from home, and this was done quickly and efficiently. Some notes of caution: Because I was in a rush, I did not pay sufficient attention to the details on the website. I used it, because the EE logo was displayed (I had googled how to unlock an EE phone). It took me a while to realise that the service was not provided by EE. Because I was in a rush and had not paid sufficient attention to the terms, the request for a second, much higher payment surprised me (although, according to expressunlocks, the website states that two payments are required to complete the process). The third issue, over which expressunlocks had no control, was my spam filter: all the emails expressunlock sent, ended up there. It's well possible that the process had been even the faster if I had received the information they sent. Altogether, therefore, it was a mixed experience in some ways, but mainly through my own fault.
Helpful Report
Posted 1 month ago
Hi Harry, Thank you for your thoughtful review! I'm glad to hear that the unlocking process for your Samsung Galaxy A20e was completed quickly and efficiently. I understand that diving into a new service can feel a bit overwhelming, especially with multiple payments involved. Just to clarify, the two payments you made—£11.99 for the Eligibility Check and £26 for the Standard Unlock—are clearly outlined during the checkout process. This is standard for unlocking services, as the Eligibility Check is necessary before we can proceed with the Unlock. I totally get how spam filters can cause missed communications! If you have any questions moving forward or need further assistance, feel free to reach out. We're here to help! Thanks again for choosing us! Best, Charlotte
Posted 1 month ago
I was hesitant to use this as I hadn’t heard of it before, but it worked really well! It only took a couple hours!! Excellent would 1000% recommend if you’re needing a new sim that won’t work with your phone, instead of buying a new one!!
Helpful Report
Posted 1 month ago
Hi Branwen, Thank you so much for your wonderful feedback! We're thrilled to hear that your unlocking process went smoothly and quickly. It's always great to know that we could help you out. If you have any friends or family needing similar assistance, we'd love for you to spread the word! If you have any questions or need support in the future, please don’t hesitate to reach out. We're here to help! Best regards, Charlotte
Posted 1 month ago
I was switching from a hawaii to a Samsung that needed unlocking and didn't want to have to go to a shop to complete the process. Found these guys online and went ahead after the initial payment to check all was well to go ahead I payed the unlock fee and the process went through smoothly and the phone was unlocked the following day. Straight forward and easy service no complaints .
Helpful Report
Posted 1 month ago
Hi Miss Flynn, Thank you so much for sharing your positive experience! We're thrilled to hear that the unlocking process for your Samsung Galaxy S20+ 5G went smoothly and met your expectations. We aim to make everything as straightforward as possible, and it’s great to see that reflected in your experience. If you have any further questions or need assistance, feel free to reach out. Enjoy using your newly unlocked phone! Best, Charlotte
Posted 1 month ago
Was a bit dubious about unlocking my phone on line, but reading the reviews, I thought I would try it. EE rejected the request, so the company sent a request to Apple. It said it would take 4 days & 11 hours to complete. However, it completed the next day. I did get in touch with customer support to see about closing the window, they came back with a reply almost immediately. My iPhone is working perfectly, thank you. Would definitely recommend Expressunlocks.com.
Helpful Report
Posted 1 month ago
Hi Dianne, Thank you so much for your wonderful review! We’re thrilled to hear that your iPhone 7 is now working perfectly. It’s great to know our quick response and support made a positive impact during your unlocking process. If you ever need our services again, don’t hesitate to reach out. We appreciate your recommendation! Best, Charlotte
Posted 1 month ago
At first, I was really sceptical as I've never done this before but really needed my phone to be unblocked. I'm so glad I've done it! Done the payment and after the initial check, which confirmed that the simlock can be removed, I was required to pay more for the next part. I knew 2nd payment would be needed as I've read reviews explaining this. After around 15mins I've received the code and instructions on how to proceed. I'm still learning English, but all was simply stated, and I didn't have any issues. The phone is now unlocked and I'm very happy! I can honestly say don't be scared to use expressunlocks as it works! Now saved on my phone and will definitely use it again if needed!
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Posted 1 month ago
It said it could take a couple of days to unlock phone but instead it was only a couple of hours , excellent!!!
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Posted 1 month ago
Hi Dave Perry, Thank you so much for your feedback! We're thrilled to hear that the unlocking process for your Samsung Galaxy S7 was quicker than expected. We always strive to provide efficient service, and it’s great to see that reflected in your experience. If you have any other questions or need further assistance, feel free to reach out. Enjoy your unlocked phone! Best, Charlotte
Posted 1 month ago
Unlocked iPhone 14 Pro Max from EE Network Great and quick service
Helpful Report
Posted 1 month ago
Hi Junaid Mohammed! Thank you so much for your great feedback! We're thrilled to hear that you had a quick service experience. If you have any questions or need further assistance with your unlocked iPhone 14 Pro Max, feel free to reach out. Enjoy using your phone on your preferred network! Best, Charlotte
Posted 1 month ago
Great experience had damaged my phone and need to use my old locked phone to make sure I had an instant backup The service I received was fantastic very easy to use and had the phone unlocked and ready to use within an hour.
Helpful Report
Posted 1 month ago
Hi R Allen, Thank you so much for your kind words! I'm thrilled to hear that you had a fantastic experience and that your phone was unlocked quickly. If you ever need assistance in the future or have any questions, feel free to reach out. Enjoy using your unlocked Samsung S10! Warm regards, Charlotte
Posted 1 month ago
I needed to unlock my sons phone for him to be able to have a sim card in. This site was quick and easy to use, and you get live updates throughout. It also gives you an estimated time that it will take, I got mine and it said 1 hour but it was all completed in around 20 minutes! I'm really happy with the service I have received and wouldn't hesitate to recommend or use again in the future. Thank you. 👏
Helpful Report
Posted 1 month ago
Hi Emily, Thank you so much for your wonderful review! We're thrilled to hear that the unlocking process for your son's phone was quick and easy. It's great to know that our live updates and estimated times contributed to a positive experience. If you have any questions or need assistance in the future, feel free to reach out. We appreciate your recommendation and look forward to serving you again! Best wishes, Charlotte
Posted 1 month ago
Helpful but still did not unlock my phone
Helpful Report
Posted 1 month ago
Hi Sandra, Thank you for your feedback! I'm glad to hear that you've completed the process and your order status now shows "Unlock Complete." If you’re still having trouble unlocking your iPhone SE, please try following the instructions provided in your email. If you need further assistance, feel free to reach out, and we’ll be happy to help you through it! Best regards, Charlotte
Posted 1 month ago
This is my first time using expressunlocks and all I can say is absolutely fantastic. I had an old Samsung phone locked to the orange network, must have been over 15 years ago. Found it in a drawer. Needed a backup phone so I googled it and hit expressunlocks straight way. Followed the links paid the money and hey presto I now have a backup phone, unlocked to any network that works perfectly. Thank you expressunlocks, really appreciate your support
Helpful Report
Posted 1 month ago
Hi Grahame, Thank you for taking the time to leave us your feedback! It’s fantastic to hear that you were able to unlock your old Samsung phone and have a backup ready to go. We're thrilled that our service met your needs and worked perfectly for you. If you have any questions or need further assistance in the future, feel free to reach out. Enjoy your newly unlocked phone! Best regards, Charlotte
Posted 1 month ago
Managed to unlock an old I phone today that was locked to EE. The service was very quick and very easy. Really simple and straight forward! Seems possibly to unlock any phone from any network. All you need to do is type the Imei number and that's it! You get email updates through the process which is super handy I would highly recommend this service and would definitely use again.
Helpful Report
Posted 1 month ago
Scam. I paid for them to unlock my iPhone. Paid for their service and after a while they marked my iPhone as unlocked. But my phone still says SIM locked. Their customer support was very unresponsive. It tooks days before they finally responded to my ticket. Actually, they only responded when I left a negative review on Trustpilot. And even after a few exchanged messages, they weren't acknowledging the fact that they didn't unlock my phone because, in their system, it already shows "Unlock Complete". Total scam. Anybody can place that on their system and call it a day. I went to my carrier with 2 phones, one of them is the phone that Expressunlocks claim to have unlocked. In 24 hours, my carrier unlocked both phones. And they didn't tell me that ExpressUnlocks or any other company or person or system attempted to unlock one of the phones. Which proves that ExpressUnlocks is a scam. Don't bother paying them to unlock your phones. Just go to your carrier and its free and quick.
Helpful Report
Posted 1 month ago
expressunlocks.com is rated 4.6 based on 1,456 reviews