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expressunlocks.com Reviews

4.6 Rating 1,716 Reviews
92 %
of reviewers recommend expressunlocks.com
4.6
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read expressunlocks.com Reviews
Anonymous
Anonymous  // 01/01/2019
I'm not sure about this because my phone is still not working.
Helpful Report
Posted 1 month ago
Hi Mmc Letsoalo, I understand your frustration. Since your order status shows "Unlock Complete," it seems that the process has been finalized on our end. However, if the phone isn't working, it might be due to it not meeting certain criteria required for unlocking, which could necessitate a Premium Service in some cases. I encourage you to double-check if any additional steps are necessary on your part, such as ensuring it's compatible with the new network. If you continue experiencing issues, please reach out to us so we can help resolve this for you! Thank you for your patience! Best, Charlotte
Posted 1 month ago
Payment is taken in two batches - the first is to ascertain the unlock would be successful, the second to complete the unlock. It was very quick and absolutely successful. My sister was able to use the phone straight away on a different network with her own SIM card. Thoroughly recommend.
expressunlocks.com 5 star review on 19th December 2024
Helpful Report
Posted 1 month ago
Hi Rebecca, Thank you so much for your wonderful review! We're thrilled to hear that your sister was able to use her iPhone SE 2020 on a different network right away. It's great to know that our service met your expectations. If you need any further assistance or have questions in the future, feel free to reach out. We appreciate your recommendation! Best wishes, Charlotte
Posted 1 month ago
I needed to use my old handset as a temporary measure for my partner whose own phone was broken and sent away to be fixed however we are on different networks. I found you guys through my search engine and after a quick eligibility check and payment I was soon in receipt of my unlock code. The code worked straight away in my old handset and now my partner has use of a phone while his is repaired. A quick and easy process and worth the small payment. Thank you.
Helpful Report
Posted 1 month ago
Hi M J Grantham, Thank you for taking the time to share your experience! We’re thrilled to hear that the unlocking process for your Huawei P20 Pro went smoothly and that it helped your partner during their phone repair. It’s great to know that our service met your needs. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Happy unlocking! 😊 Best, Charlotte
Posted 1 month ago
Good service
Helpful Report
Posted 1 month ago
Hi G M A Coates, Thank you for your feedback! We’re thrilled to hear that you received good service. If you have any questions about your unlock process or need further assistance, feel free to reach out. We're here to help! Best regards, Charlotte
Posted 1 month ago
Excelente servicio en 3 horas lo tuve desbloqueado!
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Posted 1 month ago
¡Hola, Andrés Jiménez! ¡Muchas gracias por tus amables palabras! Nos alegra saber que tu iPhone 14 Pro se desbloqueó en tan solo 3 horas. Si tienes más preguntas o necesitas ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Disfruta de tu teléfono desbloqueado! 😊
Posted 1 month ago
Fantastic service. Very fast. Does exactly what you want it to.
Helpful Report
Posted 1 month ago
Hi Steven, Thank you so much for your kind words! We're thrilled to hear you found our service fast and effective. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance, feel free to reach out. Happy unlocking! Best, Charlotte
Posted 1 month ago
The service was awesome and first,this team is reliable.
Helpful Report
Posted 1 month ago
Hi Simon, Thank you so much for your kind words! We're thrilled to hear you found our service reliable. If you have any questions or need further assistance with unlocking your iPhone 15 Pro Max or anything else, feel free to reach out. We're here to help! Best regards!
Posted 1 month ago
Fast service for att&t took less than 10 minutes for verification and about 1-2 hours to be unlocked that said it will cost you about 80usd total
Helpful Report
Posted 1 month ago
Hi Brayan, Thank you for sharing your feedback! I’m thrilled to hear that our service was quick for your AT&T unlock. Just to clarify, your total costs of $24.99 for the Eligibility Check and $54 for the Standard Unlock are clearly outlined during checkout. It seems like you've successfully completed your order with the status now showing as "Unlock Complete." If you run into any issues or find that your device needs a Premium Service, we’re here to help guide you through that process! Feel free to reach out if you have any more questions. Enjoy your unlocked iPhone! Best, Charlotte
Posted 1 month ago
Went perfect
Helpful Report
Posted 1 month ago
Hi Wanda, Thank you for your review! We're thrilled to hear that your unlocking process for the Motorola XT2419-2 went perfectly. Our team takes great pride in ensuring a smooth experience, and it’s wonderful to know we achieved that for you. If you have any further questions or need assistance with anything else, please feel free to reach out. Enjoy using your unlocked phone! Best regards, Charlotte
Posted 1 month ago
Very fast process. Unlock was received days earlier than quoted. Prompt communication and notification of process change. Awesome work!
Helpful Report
Posted 1 month ago
Hi Darian Innocent, Thank you so much for your kind words! We're thrilled to hear that your unlocking process went smoothly and that you received your unlock earlier than expected. Your satisfaction means the world to us! If there's anything else we can assist you with or if you have any questions about your device, feel free to reach out. We're here to help! Best regards, Charlotte
Posted 1 month ago
It was very easy to do
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Posted 1 month ago
Hi Hannah, Thank you for your review! I'm glad to hear that you found the process easy. Since your order status is "Unlock Complete," your iPhone 16 Pro Max from EE UK should be unlocked successfully. If you run into any issues or have questions about using the phone on different networks, feel free to reach out. We're here to help! Happy unlocking!
Posted 1 month ago
I'm not happy at all, I was made to pay lots of money then I was told the phone was unlocked but it wasn't, had to spend more money taking the phone back to the store.
Helpful Report
Posted 1 month ago
Hi Mackson, I’m sorry to hear that you're feeling frustrated with your experience. I understand it can be disheartening when things don't go as expected. You’ve successfully completed the eligibility check and the standard unlock payment, and your order status indicates that the unlock is complete. If your iPhone 15 Pro Max isn't functioning as intended, it might require a Premium Service due to specific criteria not being met. Please check the criteria outlined on the checkout page to see if any additional requirements apply. We're here to help you through the next steps if anything is needed. Thank you for your understanding, and I hope we can improve your experience! Best, Charlotte
Posted 1 month ago
Excellent, quick service for similar price to high street shops but much more convenient from home.
Helpful Report
Posted 1 month ago
Hi Emma, Thank you for your kind words! We're thrilled to hear that you found our service quick and convenient. If you have any questions or need assistance with your iPhone unlock in the future, feel free to reach out. We're here to help! Best, Charlotte
Posted 1 month ago
I am a computer luddite, so instructions have to be crystal clear for me to operate any program. The unlock proceedures were well defined and easy to execute. I am a little surprised by the (what is to me) a high cost ($25 plus $54)). But the service is excellent and everything went through without a hitch (though the bank wanted a verification of the issuer, which was easily resiolved).
Helpful Report
Posted 1 month ago
Hi Charles, Thank you for your review! I'm glad to hear that you found our unlocking procedures clear and that everything went smoothly. I understand that the combined cost of $79.99 may seem high, but these fees cover the eligibility check and the unlocking service required for your iPhone 11. We aim to provide a reliable solution, which is why we break down the costs upfront on the checkout page. If you have any further questions or need assistance, feel free to reach out. We appreciate your support and hope you enjoy using your unlocked phone! Best regards, Charlotte
Posted 1 month ago
These people are very honest and my phone was unlock with in 10 min. You don't do a thing and they always comunícate every step via e-mail
Helpful Report
Posted 1 month ago
Hi Sandy Clausset, Thank you for your kind words! We’re thrilled to hear that your iPhone 12 Pro Max was unlocked quickly and that you appreciated our communication throughout the process. We strive to keep our customers informed every step of the way! If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy using your unlocked phone! Best, Charlotte
Posted 1 month ago
Quick and easy
Helpful Report
Posted 1 month ago
Hi Demi, Thank you for your review! I see that you've made payments for both the Eligibility Check (£11.99) and the Standard Unlock (£26) for your iPhone XS. I'm glad to inform you that your order status is "Unlock Complete," so your phone should be unlocked now. If there was any confusion regarding additional payments, please know that all costs are clearly outlined during the checkout process. If your phone didn't meet the criteria for a standard unlock, a Premium Service might have been required, which would be communicated in your order status. If you have any further questions or need assistance with the unlocking process, just let me know—I'm here to help! Best, Charlotte
Posted 1 month ago
Muy buenos la verdad efectivos demoraron 3 días en solucionarme el problema ya tengo el teléfono desbloqueado y fue por T-mobile
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Posted 1 month ago
Hola Franky Polania, ¡muchas gracias por tus amables palabras! Nos alegra saber que tu iPhone 14 Pro Max ya está desbloqueado y que el proceso se realizó sin problemas. Si tienes más preguntas o necesitas ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Disfruta de tu teléfono desbloqueado! Saludos cordiales, Charlotte
Posted 1 month ago
A great unlocking service even though our case was slightly complex they kept us up to date with progress and completed within 48hrs going back to manufacture.
Helpful Report
Posted 1 month ago
Hi Hannah, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service, especially with the timely updates during your unlocking process. We appreciate your patience with any complexities, and we're glad to hear everything was completed within 48 hours. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help! Best regards, Charlotte
Posted 1 month ago
I paid £66 in total. I was very skeptical after reading the bad reviews on trust pilot as I had already paid for the service and I quickly tried to message the company to get a refund, however when I woke up the next morning I received an email to say that my phone has been unlocked, it is an iPhone 12 that was locked to an American network ATT , I live in the UK. The reviews on trust pilot caused me to feel a horrible amount of stress as they led me to believe I was scammed. Although I couldn’t truly afford to pay £66 I knew I had to as I had broken my other phone. People should make sure they have carefully checked they put the correct IMEI Number and everything before leaving bad reviews as this stressed me out for no reason... Thank you expressunlocks ! My iPhone 12 is now unlocked and I’m able to put my sim into it ! Very grateful , however I will admit that the pricing at each step was not clearly stated and that the pricing is high for a network unlock. Nevertheless you got the job done, thank you ! My phone was unlocked within 12 hours
Helpful Report
Posted 1 month ago
Hi Tamerai Ebanks, Thank you for your thoughtful review! I'm so glad to hear that your iPhone 12 is now unlocked and that you were able to use your SIM in it. I completely understand the concerns you had after reading some negative reviews; it's always stressful when you’re dealing with something important like unlocking your phone. Regarding the payment process, I appreciate your feedback about the clarity of pricing. We strive to ensure all costs are clearly outlined during checkout, including the Eligibility Check and Unlocking Payment. This helps us confirm whether additional services may be needed, which can sometimes come as a surprise. If you have any further questions or need assistance, feel free to reach out! Thank you again for choosing expressunlocks, and enjoy your unlocked phone! Best regards!
Posted 1 month ago
Great process. Told me what was going on on each step of the way.
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Posted 1 month ago
expressunlocks.com is rated 4.6 based on 1,716 reviews