expressunlocks.com Reviews

Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

4.6 Rating 1,459 Reviews

92 %

of reviewers recommend expressunlocks.com

Company Reviews

Metrics

4.6

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com 5 star review on 24th November 2024

Mahmood Al-mohammedawi

expressunlocks.com 5 star review on 31st August 2024

Kerry Newton

expressunlocks.com 5 star review on 30th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the first time in using this service. It was easy to use with step by step on completing my phone to be unlocked to all networks. This enabled us to keep our dad’s phone number and network on our old iPhone. The service was really quick in completing the change and excellent value for money and from the comfort of your own home.”

Helpful Report

Posted 3 months ago

Hi Martin, Thank you for your kind words! We’re thrilled to hear that you found our service easy to use and quick. It’s great that you were able to keep your dad’s phone number and have that flexibility with your iPhone. If you ever need assistance again or have questions about any future unlocks, feel free to reach out! We're here to help. Best wishes, Charlotte

Posted 3 months ago

“Worked almost instantly!”

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Posted 3 months ago

Hi Danny, Thank you for your feedback! I'm glad to hear that the unlock process for your iPhone 13 has completed successfully. If you have any further questions or need assistance with anything else, please feel free to reach out. Enjoy using your unlocked phone! Best, Charlotte

Posted 3 months ago

“I used this service for the first time to unlock my iphone 12 and switch phone service provider sim card from old phone to “newer” one. I paid up the upfront fee to verify eligibility and was surprised by the additional fee required afterwards. After paying the additional fee you get like a countdown % completion which was initially slow due to weekend but then was rapidly completed between Monday and Tuesday. The process was very simple and prevented me having to get in the car and deal with this at the phone service provider store or at a third party phone/electronics service both. My only reason for the 4 stars and not 5 stars is that total cost for eligibility and complete unlock should be disclosed upfront. The process was actually completed in 2 days, which was actually faster than the 3 days estimate. I included the photo at 0% completion from Day 0 (July 11) and the email notification of completed unlock on Day 2 (July 13) which was actually exciting. After that just inserted SIM card and everything worked perfectly.”

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Posted 3 months ago

Hi Carlos, Thank you for sharing your experience! We're thrilled to hear that the unlocking process for your iPhone 12 was smooth and completed even faster than expected. Your feedback about the disclosure of costs is valuable, and we always strive to be as transparent as possible. If you have any more questions or need assistance as you switch to your new service provider, please don't hesitate to reach out. We're here to help! Best, Charlotte

Posted 3 months ago

“All as described- phone unlocked within the hour.”

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Posted 3 months ago

Hi Sean, Thanks for your feedback! I see you’ve made an Eligibility Check payment of £11.99 and a Standard Unlock payment of £26, which is the typical process for unlocking phones like your Huawei P20 Pro from Vodafone UK. Currently, your order status is "Reported as Not Unlocked, waiting customer feedback," and it looks like your unlocking codes are ready for use. We’re here to help you through the unlocking process, so if you provide the necessary customer feedback, we can move forward. If you have any questions about the unlocking steps or need assistance, don’t hesitate to reach out! We want to ensure you have a smooth experience. Best, Charlotte

Posted 3 months ago

“The speed of the service was excellent. Also regular email updates kept us informed on how it's been going. Can highly recommend.”

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Posted 3 months ago

Hello Mr. Tailor, Thank you so much for your feedback! I’m thrilled to hear that you were satisfied with the speed of our service and the email updates kept you informed. Your recommendation means a lot to us! If you have any questions or need assistance with your unlocking process, please don’t hesitate to reach out. We're here to help! Best regards, Charlotte

Posted 3 months ago

“Process was so easy and straight forward. My phone was an old phone that I found and it should have taken an hour but was less then 25mins. Very pleased and would definitely recommend these guys. Thank you. I will definitely be using them again.”

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Posted 3 months ago

Hi Marcus, Thank you so much for your positive feedback! We're thrilled to hear that the unlocking process for your Samsung I9100 Galaxy S II was quick and straightforward. It's great to know that you’re pleased with our service, and we appreciate the recommendation. If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! Best regards!

Posted 3 months ago

“If you’r finding to unlock your phone in any networks you might need expressunlock. Best recommended to anyone”

expressunlocks.com 5 star review on 20th August 2024

Helpful Report

Posted 3 months ago

Hello Donald, Thank you for your feedback! I'm glad to see that your unlock status is “Unlock Complete.” That means your iPhone 14 Pro Max from Globe Philippines is now ready to use with any network. I understand that the multiple payments can feel confusing, but rest assured, these steps are necessary to ensure a successful unlock. The £11.99 you paid was for the Eligibility Check, which verifies if your phone can be unlocked, and the £38 was for the unlocking process itself. We aim to be transparent about costs at checkout. If you have any further questions or need assistance with setting up your newly unlocked phone, feel free to reach out! Best wishes, Charlotte

Posted 3 months ago

“My partners phone screen broke so we decided to get out an old phone instead of repairing/buying a new phone. Once we'd done the switch, we realised the phone was locked to EE when his sim is with Voda. I had no idea you could unlock phones online until I did a quick google search. The service was much easier & quicker than I thought it would be. It did cost us more than we expected to be able to unlock the phone, but compared to the cost of repairing/buying a new phone, the cost is minimal. Would definitely use this service again in the future again if needed.”

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Posted 3 months ago

Hi Philippa, Thank you so much for your feedback! I'm really glad to hear that you found the unlocking process easy and quick. We strive to provide a seamless experience. I completely understand that the costs can be a little surprising, but I'm happy you've found it to be a better alternative compared to repairing or buying a new phone. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We’re here to help! Best regards, Charlotte

Posted 3 months ago

“I am highly delighted with expresslocks.com Absolutely no hassle Easy Peasy Thanks very much Julia”

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Posted 3 months ago

Hi Julia! Thank you so much for your wonderful review! We're thrilled to hear that your experience with Express Unlocks was hassle-free and easy. If you have any questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support! Best regards!

Posted 3 months ago

“Brilliant fast service couldn't wait to get phone unlocked done in a matter of minutes”

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Posted 3 months ago

Hi David, Thank you so much for your positive feedback! We're thrilled to hear that you experienced a fast and efficient unlocking process for your Samsung Galaxy Note10+ 5G. If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy your newly unlocked phone! Best regards, Charlotte

Posted 3 months ago

“so far a good service keep up the good work 👍👍👍”

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Posted 3 months ago

Hi Paul, Thank you for the positive feedback! We're thrilled to hear you're happy with our service. If you have any questions or need further assistance with your Samsung Galaxy A9 unlock, feel free to reach out. We're here to help! Keep enjoying your experience with us! 👍 Best, Charlotte

Posted 3 months ago

“Quick checks and easy to use Goes through process one by one so you can see the process and what passes and what doesn’t so you can fix the faults if needed to unlock the phone”

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Posted 3 months ago

Hi Rebecca, Thank you for your review! I'm glad to hear that you found the process easy to follow. It’s great that you could see the steps and troubleshoot if needed. Since your order status is "Unlock Complete," you should be all set to enjoy your unlocked iPhone 8. If you have any further questions or need assistance with anything else, please feel free to reach out. We're here to help! Best, Charlotte

Posted 3 months ago

“I managed to unlock my iPhone SE. The instructions were very clear and easy to follow and the steps involved in the pre checks were very clear. A very quick and easy service with a follow up email stating clearly how to check if the unlock has been successful.”

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Posted 3 months ago

Hi Deirdre, Thank you so much for your wonderful feedback! I'm thrilled to hear that your iPhone SE was successfully unlocked and that you found our instructions clear and easy to follow. Your satisfaction means a lot to us, and we’re always here to help if you have any further questions or need assistance in the future. Enjoy your unlocked phone! Best, Charlotte

Posted 3 months ago

“Expressunlocks.com did what they said they would do and unlocked my son's pay as you go phone from the old network provider which allowed me to port his number over to my new network provider. It took a few days because they had to contact the manufacturer of the phone for the unlock codes but they got the job done. I deduct 1 star because the email sent regarding the unlock sequence for the phone was quite confusing for a lay person. Otherwise they are quick to answer queries and help if they can.”

Helpful Report

Posted 3 months ago

Hi Karl, Thank you for your review! I'm glad to hear we were able to unlock your son's phone and that you could successfully port the number over to your new provider. I appreciate your feedback about the unlocking instructions being a bit confusing; we always strive to improve our communications, and your input is valuable. If you have any questions about the unlock sequence or anything else, feel free to reach out. We're here to help! Best wishes, Charlotte

Posted 3 months ago

“Did what they said there going to do”

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Posted 3 months ago

Hi William, Thanks for your review! We’re glad to hear that your iPhone 6S unlock has been completed. If you have any questions about the unlock process or if there's anything else we can assist you with, just let us know. We're here to help! Best regards, Charlotte

Posted 3 months ago

“Nice simple and quick service. Customer service was very quick to respond to queries. The phone was unlocked, and E SIM was purchased with no issues.”

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Posted 3 months ago

Hi Carl Mennim, Thank you for your wonderful feedback! I'm delighted to hear that you found our service quick and efficient. It's great that you were able to unlock your Galaxy S23 Ultra and purchase an eSIM without any issues. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help! Best regards, Charlotte

Posted 3 months ago

“Totul a decurs foarte repede, exact cum era explicat, iar telefonul meu este acum deblocat. Mulțumesc frumos!”

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Posted 3 months ago

Salut Gabriela Alina Radut! 😊 Mulțumim pentru recenzia ta minunată! Suntem încântați să aflăm că Samsung S10+ este acum deblocat și că procesul a decurs fără probleme pentru tine. Dacă aveți întrebări suplimentare sau aveți nevoie de asistență pe drum, nu ezitați să contactați. Bucurați-vă de telefonul deblocat! 📱🎉 Cel mai bun, Charlotte

Posted 3 months ago

“Fast and efficient service was done in a matter of minutes. Will deffo use again.”

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Posted 3 months ago

Hi Garry, Thank you so much for your positive feedback! I'm glad to hear that you had a fast and efficient experience with us. If you have any questions or need assistance in the future, feel free to reach out. We're here to help! Best wishes, Charlotte

Posted 3 months ago

“They unlocked my phone when other services failed. Accept no subsitutes! Thanks ExpressUnlocks!”

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Posted 3 months ago

Hi Carl Arrigo, Thank you so much for your kind words! We're thrilled to hear that we could successfully unlock your iPhone 15 when others couldn't. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you have any more questions or need assistance in the future, just let us know. Enjoy using your unlocked phone! Best regards, Charlotte

Posted 3 months ago

“Great service - quick and hassle free. You're kept up to date on progress throughout as well, which is reassuring. The update screen initially indicated that it could take up to two days, but in reality the whole process was done in around 25 minutes. Will definitely use this company again if the need arises.”

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Posted 3 months ago

Hi J P Jacobs, Thank you so much for your wonderful review! We're thrilled to hear you had a quick and hassle-free experience with our service. It's great to know that our updates kept you reassured throughout the process. If you ever need to unlock another device, we'll be here to help. Your satisfaction means a lot to us, and we truly appreciate your support. Safe unlocking, and we look forward to serving you again in the future! Best regards, Charlotte

Posted 3 months ago

expressunlocks.com is rated 4.6 based on 1,459 reviews