expressunlocks.com Reviews

Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

4.6 Rating 1,821 Reviews

92 %

of reviewers recommend expressunlocks.com

Company Reviews

Metrics

4.6

Based on 1,821 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com 5 star review on 31st January 2025

Adriane Bernardo

expressunlocks.com 5 star review on 28th January 2025

Matthew Nelson

expressunlocks.com 5 star review on 25th January 2025

Nicolescu Robert Augustin

expressunlocks.com 5 star review on 16th January 2025

Cyrus Botero

expressunlocks.com 5 star review on 12th January 2025

Anónimo

expressunlocks.com 5 star review on 3rd January 2025

Gianfranco Raia

Anonymous

Anonymous // 01/01/2019

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“Charged £11 for eligibility fee then they wanted another £26 to unlock. I refused to pay anymore and they unlocked my phone. EE informed me they would've unlocked my phone free of charge.”

Helpful Report

Posted 8 months ago

Hi Stephen, Thank you for reaching out and for your feedback. I understand that you're concerned about the fees. We clearly outline on our checkout page that an Eligibility Check is required first, followed by an Unlocking Payment if eligible. It seems you've successfully had your iPhone XR unlocked with us, which is fantastic news. Regarding EE, sometimes network providers do offer unlocking services, but our service is designed to provide a quick and convenient unlocking option. I'm glad we could complete your unlock, and I hope you’re enjoying your unlocked phone now. If you have any other questions or need further assistance, please let me know! Best, Charlotte

Posted 8 months ago

“I used this service for a Samsung note 10 it was completely locked and my daughter could not use it. The price was £40 and it did take a while for this to be unlocked due to Ee not wanting to help. They went to Samsung instead to get the codes which was successful I am so happy and glad it was able to be unlocked. Thank you Naomi”

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Posted 8 months ago

Hi Naomi, Thank you for your feedback! I'm thrilled to hear that your Samsung Galaxy Note 10 is now unlocked and your daughter can use it. We always strive to ensure successful unlocking, even if it means taking additional steps like going to Samsung for the codes. If you need any further assistance or have any questions, please don't hesitate to reach out. Enjoy your unlocked phone! Best regards, Charlotte

Posted 8 months ago

“After searching the internet I came across expressunlocks.com and choose to use them it was so simple a couple of clicks and I was set up”

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Posted 8 months ago

Hello Sherman, Thank you for leaving your review! We're glad to hear that you found our process straightforward and easy to use. I noticed that your order status is "Unlock Complete," which means your iPhone 15 Pro should now be successfully unlocked from Vodafone UK. You've already made the payments for the Eligibility Check (£11.99) and the Standard Unlock (£26). All costs were outlined upfront during the checkout process on our website. If you have any concerns or encounter any issues with your unlocked phone, please don't hesitate to reach out to us. We're here to ensure you have a positive experience with our service. Best regards, Charlotte

Posted 8 months ago

“This is the best decision I have ever made, being a busy and working mum, I haven't got time to take my phone to the store to unlock but as I was checking online, I saw expressunlocks.com saw the reviews and said to myself why not try it as it was convenient. So I started the process and my phone is unlock now. I am so glad”

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Posted 8 months ago

Hi Titilayo Adekoya, Thank you so much for sharing your positive experience! As a busy working mum, it's wonderful to hear how convenient our service has been for you. We're thrilled that your Galaxy S22 Ultra 5G is now unlocked! If you have any further questions or need any assistance, please don't hesitate to reach out. Enjoy the freedom of your unlocked phone! Warm regards, Charlotte

Posted 8 months ago

“Very happy with how quick this happened for a total of £38. There is an eligibility fee first (£11.99) to check if your phone can perform an unlock and then a purchase fee to carry out the unlock (£26). I had a querey about the product and the custoer service team got back to me very quick and they were very polite and helpful It took less than 5 mins with a good wifi connection. 10/10 would reccomend.”

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Posted 8 months ago

Hi Garry Wright, Thank you so much for your positive review! We’re thrilled to hear that our service was quick and that our customer support team was able to assist you promptly and politely. It's great to know you found the process smooth and efficient. If you have any more questions or need further assistance, feel free to reach out. We’re always here to help! Best regards, Charlotte

Posted 8 months ago

“I was very skeptical at first, I'm in Canada so it was about 100$ to get the unlock. While it took longer than expected, the support team was responsive and followed up with me during the whole process. I finally got my unlock code which worked immediately so all in all, while on the expensive side, I am very satisfied with the service expressunlocks provided. Will use again if I ever need to unlock another phone!”

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Posted 8 months ago

Hi Maxime Bessette, Thank you so much for sharing your experience! We're thrilled to hear that our support team was responsive and kept you updated throughout the process. It's fantastic to know that your unlock code worked immediately and that you're satisfied with the service. We understand that the cost might seem high, but we're committed to providing a reliable and efficient unlocking service. Should you need to unlock another phone in the future, we'll be here to assist you. Thanks again for choosing expressunlocks.com! Best, Charlotte

Posted 8 months ago

Hi - because your handset wasn't locked to a carrier we had to get your code from Samsung which was relatively expensive and also a bit slower than normal. Thank-you for your understanding and persevering with the process!

Posted 8 months ago

“Good service”

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Posted 8 months ago

“Excellent service very easy to use and the code was sent in less than 1 hour I would highly recommend using this service its so simple and straightforward to use”

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Posted 8 months ago

Hi Erin, Thank you so much for your wonderful review! I'm thrilled to hear you had a positive and efficient experience with our service. We strive to make the unlocking process as seamless as possible for our customers. If you need any further assistance or have any other devices you wish to unlock, please don't hesitate to reach out. Thanks for recommending us! Best regards, Charlotte

Posted 8 months ago

“Great service:) my phone has been unlocked within 10 min. I am so happy with sorting my phone so quick”

Helpful Report

Posted 8 months ago

Hi Ewelina, We're thrilled to hear you had a great experience and that your iPhone 11 was unlocked so quickly! Your satisfaction is our top priority, and it's fantastic to know we could assist you effectively. If you have any more questions or need further assistance in the future, don't hesitate to reach out! Best regards, Charlotte

Posted 8 months ago

“Fantastic service Kept us up to speed with emails Really pleased with the service”

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Posted 8 months ago

Hi Jennie, Thank you so much for your wonderful feedback! I'm thrilled to hear that you were pleased with our service and found our communication effective. It's great to know we could provide you with a positive experience! If you have any further questions or need any assistance in the future, please don't hesitate to reach out. Best wishes, Charlotte

Posted 8 months ago

“Unlocked my phone with no hassle and in a matter of minutes. Very speedy service would recommend.”

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Posted 8 months ago

Hi Darrell, Thank you so much for your positive feedback! We're thrilled to hear that you had a hassle-free and speedy experience with unlocking your iPhone 11 from EE UK through our service. Your recommendation means a lot to us. If you have any further questions or need any assistance in the future, feel free to reach out. Enjoy your unlocked phone! Best regards, Charlotte

Posted 8 months ago

“Very good service, very fast, efficient and the website was so simple to use! Made it very clear to unlock phone and go through the process! Would highly recommend.”

Helpful Report

Posted 8 months ago

Hi James, Thank you so much for your fantastic feedback! We're thrilled to hear that you had a positive experience with our service. We're committed to making the unlocking process as smooth and straightforward as possible, so it's great to know we hit the mark for you. If you have any other phones needing unlocking or any questions in the future, feel free to reach out. Thank you for recommending us, and have a wonderful day! Kind regards, Charlotte

Posted 8 months ago

“Quick and Easy to do thank you”

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Posted 8 months ago

Hi Sarah, Thank you for your feedback! I'm glad to hear the process was quick and easy for you. According to our records, your iPhone 12 Mini from Vodafone UK has been successfully unlocked. Regarding the multiple payments: the £11.99 you paid was for the Eligibility Check, and the £26 was for the Standard Unlock. All costs are clearly outlined on the checkout page before purchase to ensure transparency. Keep your unlocked device and experience the freedom of choice for network providers. If you have any questions or need further assistance, we are here to help! Best regards, Charlotte

Posted 8 months ago

“They did not unlock my phone network as i it was second I bought from someone and that time I didn’t knew the the sim thing is blocked or I don’t know what but someone told me to use expressunlock i tried and I miserably failed i paid 100 pound when i ask for money back they dont reply and they done nothing plz dont look at 5 star review”

Helpful Report

Posted 8 months ago

Hi Mohit, I'm really sorry to hear about your frustration. Based on what you've shared, it sounds like your iPhone might have been blacklisted, blocked, or had existing issues that prevented the unlock from being completed successfully. As stated in our Terms and Conditions and Refund Policy, we are unable to provide refunds if the phone is blocked or blacklisted. Here is an excerpt: "7.1 Guarantee does not apply where handset appears to be BLACKLISTED or in iCLOUD LOST mode or Blocked by Apple (Handsets are blacklisted if reported lost, stolen or abused)." While I understand this is not the outcome you hoped for, the unlock process incurs costs that are non-refundable in these scenarios. If you have any further questions or if there's anything else you'd like to clarify, please feel free to ask. Best regards, Charlotte

Posted 8 months ago

“My second time using this service two thumbs up 👍 thanks”

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Posted 8 months ago

Hi Hector, Thank you so much for the positive feedback! I'm glad to hear you had a great experience with us again. 🌟 If you have any other questions or need further assistance, please don't hesitate to reach out. Enjoy your fully unlocked iPhone XS Max! Best regards, Charlotte

Posted 8 months ago

“El proceso fue algo lento ya que en mi caso demoró 7 días pero excelente servicio ya que puede estar monitoreando el proceso 100% recomendado y confiable”

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Posted 8 months ago

Hola Brian, gracias por tus comentarios y por elegir Expressunlocks para desbloquear tu iPhone 14 Pro. Me alegra saber que encontró nuestro servicio confiable y apreció la capacidad de monitorear el proceso. Entiendo que el tiempo de espera puede ser frustrante y me complace informarle que su desbloqueo ya está completo. Ahora deberías poder usar tu teléfono con cualquier red compatible. Si tiene algún problema o necesita más ayuda, no dude en comunicarse. ¡Estamos aquí para ayudar! Saludos cordiales, Carlota

Posted 8 months ago

“Service was quick and easy which was great. Took about 8 minutes and £11.99 to check phone has no issue like reported stolen, bad contract etc then £26 for unlocking. Initially I were not happy with the next payment as I did not read details good but all that was explained when I click on the explain button. Overall am 100% happy and recommend.”

Helpful Report

Posted 8 months ago

Hi Miss Ward-farrell, Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that you found our service quick and easy, and that everything was clearly explained when needed. Your recommendation means a lot to us. If you have any further questions or need any assistance, please don't hesitate to reach out. Enjoy your unlocked Huawei P30 Pro! Best regards, Charlotte

Posted 8 months ago

“Took quite a while to unlock but was done eventually”

Helpful Report

Posted 8 months ago

Hello R Wilson, Thank you for your feedback! I'm glad to hear that your iPhone 6 Plus is now unlocked successfully. I understand that the process took some time, and I appreciate your patience. We strive to make our services as transparent and efficient as possible. As outlined before you made payments, the costs associated with the Eligibility Check and the Standard Unlock are detailed on our checkout page to ensure there are no surprises. If there's anything else we can help with or any other concerns you might have, please don't hesitate to reach out. Your feedback is invaluable in helping us improve our services. Best regards, Charlotte

Posted 8 months ago

“Fantastic service even tho it took a while as I thought it was the phone that was locked but it was my sim,they sent me an email to tell me that it wasn't the phone that was locked instead it was the sim and they will sort it free of charge,cudnt have asked for better service.”

Helpful Report

Posted 8 months ago

Hi Andy, Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with our service and that our team was able to help you identify the issue. If you have any further questions or need additional assistance in the future, feel free to reach out—we're here to help! Best regards, Charlotte

Posted 8 months ago

“Tried unlocking my phone with this company as it had so many good reviews. And I can honestly say the reviews were right. It took a little bit of time to complete the unlock but whenever I had a question they responded immediately. Phone is unlocked now and can be used with any SIM card.”

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Posted 8 months ago

Hi Ellie, Thank you so much for your kind review! We're thrilled to hear that you're enjoying your freshly unlocked iPhone 13 and that our team was able to assist you promptly. We appreciate your patience throughout the process. If you have any further questions or need additional support, feel free to reach out. Enjoy your unlocked phone! Best regards, Charlotte

Posted 8 months ago

expressunlocks.com is rated 4.6 based on 1,821 reviews