Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

“Really quick unlock service, would definitely recommend. The whole process of unlocking my phone was completed in just over an hour for my old, vodafone, locked galaxy note10.”

Helpful Report

Posted 6 months ago

Hi Alan, Thank you so much for your fantastic review! We're thrilled to hear that the unlocking process for your Galaxy Note10 was quick and efficient. Your recommendation means a lot to us! If you have any more questions or need assistance in the future, feel free to reach out. Enjoy using your unlocked phone! Best regards, Charlotte

Posted 6 months ago

“Whilst unlocking was pretty easy and fast to do, don’t be fooled into thinking that it will only cost £11.99, as shown on clicking the unlock link. This £11.99 is to pay for step 1 only, the pre-unlock checks. Once complete, they then advise that the £11.99 is non-refundable and you are required to pay a further £26 to complete the unlock. Pretty sharp practice at best and far from transparent. This is apparently shown in the small print that I def saw no sight of throughout the process. I hate feeling ‘had’ which I most definitely now feel.”

Helpful Report

Posted 6 months ago

Hi Nicholas, Thank you for your feedback. I understand how the breakdown of costs can feel frustrating, so I appreciate your honesty. Just to clarify, the initial £11.99 covers the Eligibility Check to ensure your phone can be unlocked, and the subsequent payment of £26 is for the actual unlock process. This breakdown is indeed outlined on the checkout page to maintain transparency, and we strive to keep our customers informed. Since your unlock status is "Unlock Complete," I'm glad to hear that everything has gone through successfully! If you have any questions about your unlocked iPhone 13 Pro or need any further assistance, please feel free to reach out. We're here to help! Best, Charlotte

Posted 6 months ago

“Unlock worked and only took around 2hrs. But there are hidden costs, after the initial reasonable payment, they then ask for another larger payment to complete the process. I found that a bit odd but it dud work and got my dad set up with his 'new' phone.”

Helpful Report

Posted 6 months ago

“Unlock your phone for £11.99 scam”

Helpful Report

Posted 6 months ago

Hi E J Carmody, Thank you for your feedback! I understand your frustrations regarding the payments and the unlocking process for your Samsung Galaxy A40. To clarify, the first payment of £11.99 was for the Eligibility Check, which ensures your device can be unlocked, and the £26 you paid was for the Standard Unlock. These costs are outlined prior to your purchase on our checkout page, as we require an Eligibility Check followed by the Unlocking Payment to complete the process. Your current order status indicates "Reported as Not Unlocked, waiting customer feedback." This means we need your input to proceed. If you could provide that, we’d be able to move forward and assist you further. Please let me know how you'd like to continue, and we’re here to help! Best, Charlotte

Posted 6 months ago

“The process is simple and fast. Thank you Ee”

Helpful Report

Posted 6 months ago

Hello Elisabeta, Thank you for your review! We’re thrilled to hear that your unlock is complete. 🎉 Just to clarify, the process for unlocking your Samsung Galaxy Z Flip 3 does require two payments: the £11.99 for the Eligibility Check and the £26.00 for the Standard Unlock. This breakdown is provided on our checkout page to maintain transparency. If you have any questions or need further assistance, please feel free to reach out. Enjoy using your unlocked phone! Best wishes, Charlotte

Posted 6 months ago

“The user interface is clear and easy to navigate. It was unclear that there would be an additional payment after the eligibility check. This should be made more clear with the full cost of the unlock stated up front in a clear way so your customers may make an informed choice. Following the payment, the progress report in the web browser showed the unlock progress to be 7% complete. However, I received an email soon after the second payment to inform me that the phone had been unlocked. It is unclear whether the progress tracker in the browser is up to date or not.”

Helpful Report

Posted 6 months ago

Hi Thomas, Thanks for sharing your feedback! I understand the frustration regarding the additional payment after the eligibility check, and I apologize if it wasn't clearly communicated. On our checkout page, we do provide an outline of all costs involved, including the Unlocking Payment. This helps ensure that our customers can make informed choices before completing their purchase. I'm glad to inform you that your order status is "Unlock Complete"! It sounds like the process moved along faster than initially shown on the progress tracker. These updates can sometimes vary, but I’m glad you were notified via email as soon as your unlock was completed. If you have any more questions or need further assistance, feel free to reach out. Enjoy using your unlocked iPhone 11! Best, Charlotte

Posted 6 months ago

“Don’t pay these guys any money. There are cheaper and far better options. They are buying their good ratings. Disgusting… I still stand by it.”

Helpful Report

Posted 7 months ago

Hi Ioan Zorea, I’m sorry to hear that you're feeling this way. I assure you that our service prices and policies are clearly outlined at checkout, as you've seen when making your £11.99 payment for the Eligibility Check and £26 for the Standard Unlock. I'm glad to inform you that your order status is "Unlock Complete," meaning your Apple iPad should now be unlocked. If there are any issues, please feel free to reach out, and I’ll be happy to assist you further. Thank you for choosing us! Best, Charlotte

Posted 7 months ago

“I was able to unlock my iphone 14 pro max and use it with another company I successfully unlocked my iPhone 14 Pro Max and now I'm using it with a different phone company.”

Helpful Report

Posted 7 months ago

Hi Irene, Thank you for your feedback! I'm thrilled to hear that you successfully unlocked your iPhone 14 Pro Max and are now using it with a different carrier—what a great outcome! If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your newly unlocked phone! Best wishes, Charlotte

Posted 7 months ago

“Good service, clear instruction and easy to follow. Didn’t appreciate there was two separate payments but had I read before diving in this is clearly noted. Reasonable costs and unlock was completed within 30mins. Fast and efficient service, would definitely recommend.”

Helpful Report

Posted 7 months ago

Hi Oliver, Thank you so much for your kind words! We're thrilled to hear that you found our service fast and efficient, and that the unlocking process was completed swiftly. I understand that you were surprised by the two separate payments; our checkout page does outline all costs before you confirm your order. We strive to keep everything clear for our customers! If you need any assistance in the future or have questions, don’t hesitate to reach out. We really appreciate your recommendation! Best regards, Charlotte

Posted 7 months ago

“Thought I’d have to go through a long process to try and get my phone unlocked but using the express unlocked made it super easy and simple. My phone was unlocked in less than an hour”

Helpful Report

Posted 7 months ago

Hi Tash Watson, Thank you so much for your wonderful feedback! We're thrilled to hear that you found the unlocking process easy and that your Samsung S10+ was unlocked in less than an hour. We strive to make everything as seamless as possible for our customers. If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy your newly unlocked phone! 😊 Best regards, Charlotte

Posted 7 months ago

“It was quite easy to use and there were clear instructions on what to do and how to do it also the website was designed very well making it easy to access”

Helpful Report

Posted 7 months ago

Hi William, Thank you for your feedback! I’m glad to hear that you found our website easy to use and enjoyed the clear instructions. It’s great to know you had a smooth experience overall. Since your order status is "Unlock Complete," if your Samsung Galaxy S9 doesn't prompt for an unlocking code, you may need to consider a Remote USB unlock at an additional fee. Please let me know if you have any questions about this process; I’m here to help! Looking forward to making your unlocking journey even better! Best, Charlotte

Posted 7 months ago

“Excellent service”

Helpful Report

Posted 7 months ago

Hi Sarah, Thank you so much for your positive feedback! We're thrilled to hear that you had an excellent experience with our service. If you have any questions or need further assistance as you unlock your Samsung Galaxy Xcover 4, feel free to reach out. We're here to help! Best wishes, Charlotte

Posted 7 months ago

“Instructions were clear, easy to navigate and completion quick trough emails received. All process didn't take longer then 5min”

Helpful Report

Posted 7 months ago

Hi M Cabral, Thank you for your positive feedback! We're glad to hear that you found the instructions clear and the process quick. It means a lot to us! Since your order status is "Unlock Complete," you should be all set to enjoy your unlocked Galaxy S22+ 5G! If there's anything else you need help with or further questions, feel free to reach out. We're here to assist! Best, Charlotte

Posted 7 months ago

“Very quick and simple. Would definitely recommend”

Helpful Report

Posted 7 months ago

Hi Jody, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. If you have any more questions or need assistance in the future, feel free to reach out. We're always here to help you! Best regards, Charlotte

Posted 7 months ago

“El servicio funcionó “PERO” demoró poco más de 3 semanas y el precio fue increíblemente alto… cuando intentas contactar con la ayuda te repita de manera automática …. en resumen… si funciona… SI…”

Helpful Report

Posted 7 months ago

Hola Carlos, ¡gracias por tomarte el tiempo de compartir tu experiencia! Me alegra saber que su desbloqueo fue exitoso. Entiendo completamente que el proceso tomó más tiempo de lo esperado; Los tiempos de desbloqueo pueden variar según las condiciones de la red y otros factores. También agradezco sus comentarios sobre los precios y la atención al cliente. Nos esforzamos por ser transparentes con todos los costos al finalizar la compra, y los detalles sobre la verificación de elegibilidad, el desbloqueo estándar y el servicio premium se brindan antes de la compra para garantizar que los clientes estén completamente informados. Si tiene más preguntas o necesita ayuda, no dude en comunicarse. ¡Estamos aquí para ayudar! Mejor, charlotte

Posted 7 months ago

“Amazing service. My son bought a phone sold as unlocked but actually wasn't. As you can imagine, having a teenage son who now cannot access a phone all while trying to settle my baby to sleep is not ideal! Anyway I digress, found this website followed the easy to do instructions and boom job done. No waiting for some ridiculous long code to put in, it automatically came through and just unlocked the phone. Teenage son no longer stroppy and the baby went to bed at normal time so win win!”

Helpful Report

Posted 7 months ago

Hi Danielle, Thank you so much for your wonderful feedback! I’m thrilled to hear that you had a smooth experience unlocking your son's phone. It’s great to know you found our instructions easy to follow, and I’m happy everything worked out perfectly just in time for bedtime! If you have any more questions or need further assistance in the future, don’t hesitate to reach out. Enjoy your time with your son and little one! Best wishes!

Posted 7 months ago

Hi Danielle, Thank you so much for your wonderful feedback! I’m thrilled to hear that you had a smooth experience unlocking your son's phone. It’s great to know you found our instructions easy to follow, and I’m happy everything worked out perfectly just in time for bedtime! If you have any more questions or need further assistance in the future, don’t hesitate to reach out. Enjoy your time with your son and little one! Best wishes!

Posted 7 months ago

“Excellent service.”

Helpful Report

Posted 7 months ago

Hi Ivan, Thank you for your positive feedback! We're thrilled to hear that you found our service excellent. If you have any questions or need assistance with anything else, feel free to reach out. We’re here to help! Best, Charlotte

Posted 7 months ago

“Was a little apprehensive at start but found that Expressunlocks did what they said … problems with O2 so they contacted Samsung directly for the unlock details.. definitely recommend this site D A Reid”

Helpful Report

Posted 7 months ago

Hi D Reid, Thank you so much for your positive review! We’re thrilled to hear that you found our service reliable and that we were able to help you get the unlock details, even when O2 posed some challenges. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, feel free to reach out. We’re here to help! Best regards, Charlotte

Posted 7 months ago

“Good and fast service, easy to recommend.”

Helpful Report

Posted 7 months ago

Hi Robert, Thank you so much for your kind words! We're thrilled to hear that you found our service good and fast. Your recommendation means a lot to us! If you have any questions or need assistance with anything else, feel free to reach out. Enjoy using your unlocked Galaxy S24 Ultra! Best regards, Charlotte

Posted 7 months ago

“I had a nightmare situation, phone stolen, laptop stolen and a very unhelpful and slow response from my insurers when making a claim. Luckily, a family member came to the rescue with an old phone, but of course, locked. I couldn't get to a shop, so in desperation, searched for an online unlocking service, and here we are. The first process was quick, with regular updates. The second part was even quicker and in my inbox in less than an hour was my unlocking code. A few taps later, phone unlocked and I am connected to the world again. Thanks so much, hope I don't need to use you again, but would in a heartbeat and would 100% recommend.”

Helpful Report

Posted 7 months ago

Hi Gary, I’m so sorry to hear about the challenging situation you faced with your stolen phone and laptop, but I'm really glad to hear that you were able to get back online quickly with our unlocking service! It's fantastic to know that the process was smooth and you received your unlock code promptly. Your kind words mean a lot to us, and we truly appreciate your recommendation. If you ever need our services again, we’ll be here to help! Take care, and all the best!

Posted 7 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com Reviews