Express Highs have a Customer Happiness Grade of C. Customers love their customer service but are unhappy with their refunds.
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2 orders placed, 1 order missing. That's a 50% rate, so not very happy. Got a refund, that tells me they're legit, but still. You'll need to deal with better shipping companies, especially for the price charged for express shipping. May give it another try, but not too soon anyway.
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- Alex K
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Their mdmphp is quality and decent price with DHL delivery - have not tried other products yet, but definitely going to
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- Emily Z
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Top notch products, fast order processing and swift delivery, EH are the best...
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- Stefan
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So far super good quality politely and quickly respond due to questions and quick delivery
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- Philipp
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I love Express Highs, they have the best products on the market AND the best prices, best online headshop that exists, they also have cheap delivery costs...
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- Stefan
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I placed the order, at the time of ordering the product was available, then they contacted me to tell me it was out of stock and they did not refund me.
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- Cosimo
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2 orders placed, 1 order missing. That's a 50% rate, so not very happy. Got a refund, that tells me they're legit, but still. You'll need to deal with better shipping companies, especially for the price charged for express shipping. May give it another try, but not too soon anyway.
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- Alex K
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I have been buying herbal incense products from Express Highs for around 7 years now and have always been pleased by the quality of the product and (usually) very prompt shipping. On the few occasions I have had queries I have found the customer service to team to be very helpful and polite.
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- Jason
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Thanks for your kindness. Customer service at its best.
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- Olivier
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Super site ! Sérieux avec de super produits, un service client réactif. Seules les expéditions sont parfois longues et leur service livraison express qui était très efficace il y a quelques années est aujourd’hui une perte d’argent au delà de ça tout est top.
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- Anonyme
