Express Highs have a Customer Happiness Grade of C-. Customers love their customer service but are unhappy with their refunds.
“
2 orders placed, 1 order missing. That's a 50% rate, so not very happy. Got a refund, that tells me they're legit, but still. You'll need to deal with better shipping companies, especially for the price charged for express shipping. May give it another try, but not too soon anyway.
”
- Alex K
“
Their mdmphp is quality and decent price with DHL delivery - have not tried other products yet, but definitely going to
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- Emily Z
“
So far super good quality politely and quickly respond due to questions and quick delivery
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- Philipp
“
I love Express Highs, they have the best products on the market AND the best prices, best online headshop that exists, they also have cheap delivery costs...
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- Stefan
“
Legal highs delivery reached perfectly fine and according to expectations. But RC to Germany never reached (it's been two months now). So if you can't get it tracked don't bother. Bad luck for some countries and a big loss of money for me...
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- Anonymous
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I placed the order, at the time of ordering the product was available, then they contacted me to tell me it was out of stock and they did not refund me.
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- Cosimo
“
2 orders placed, 1 order missing. That's a 50% rate, so not very happy. Got a refund, that tells me they're legit, but still. You'll need to deal with better shipping companies, especially for the price charged for express shipping. May give it another try, but not too soon anyway.
”
- Alex K
“
Very good products. Only the customer's service needs to be improved. Often my product is already shipped, but not shown to me.
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- Gabriel
“
super service , très réactif compter 1 jour a peu pres pour une réponse ,
livraison chronopost geniale .....et discret avec numero de suivi
les prix tres correct
”
- Anonyme
