Express Electrical Reviews

Name: Express Electrical
Address: Express Electrical, Miry Lane, Wigan, Lancashire
Rating: 4.48

4.5 Rating 739 Reviews

87 %

of reviewers recommend Express Electrical

4.5

Based on 739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01942 311000

Email:

onlineenquiries@expresselectrical.net

Location:

Express Electrical,
Miry Lane,
Wigan
Lancashire
WN3 4AF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery”

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Posted 1 year ago

Hi William - thank you for taking the time to leave us a 5 star review. We are pleased to hear that you are happy with our quick delivery.

Posted 1 year ago

“The item has been out for delivery for the past 2 days and I still haven’t received it when they said I should”

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Posted 1 year ago

Hi Paul - we're sorry to hear about the delay in you receiving your order. Parcelforce tracking shows delivery was attempted on 13/09/2023. We can only apologise on behalf of Parcelforce that an alternative delivery/collection has not been made. We are currently in touch with Parcelforce to arrange this for you and will contact you via email to update.

Posted 1 year ago

“Fantastic service. Thank you”

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Posted 1 year ago

Hi Joe - many thanks for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our service. See you again soon.

Posted 1 year ago

“Good products at competitive prices and very quick delivery and easy to use ordering.”

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Posted 1 year ago

Hi Graham - thanks for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our product range, competitive prices and quick delivery. See you again soon.

Posted 1 year ago

“There was a mix up with order which was sorted swiftly”

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Posted 1 year ago

Hi Chris - many thanks for taking the time to leave us a 5 star review. Mistakes can happen from time to time but we will always resolve as quickly as possible. See you again soon!

Posted 1 year ago

“Very good service. Quick and easy. Good customer service as we.”

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Posted 1 year ago

Hi Asif - many thanks for taking the time to leave us a 5 star review. We are so pleased to hear that you are satisfied with our top service. See you again soon.

Posted 1 year ago

“Grea services quick delivery 10/10”

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Posted 1 year ago

Hi Hassan - thanks for taking the time to leave us a 5 star review. We are so pleased to hear you are happy with our service and quick delivery. See you again soon.

Posted 1 year ago

“Ordered a product which was available online, got told the day after that it may be out of stock but would check, was only told 5 days after ordering that it was out of stock and was a clearance item.”

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Posted 1 year ago

Hi there - we're sorry to hear that you are dissatisfied with our service. Whilst items are advertised as in stock on our website, they may sell in one of our branches in between us picking your order. In this instance, we will always try to source the item elsewhere which can take a few days whilst we wait for suppliers to get back to us.

Posted 1 year ago

“Great service, and prompt delivery.”

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Posted 1 year ago

Hi Alan - thank you for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our service and quick delivery. See you again soon!

Posted 1 year ago

“Speedy prompt service all goods arrived well packaged.”

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Posted 1 year ago

Hi David - thank you for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with out prompt service and well packaged order.

Posted 1 year ago

“Very competitive prices, delivered promptly. Will definitely use again. Many Thanks”

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Posted 1 year ago

Hi Jonathan - thank you for taking the time to leave us a 5 star review. We are pleased to hear that you are happy with our pricing and quick delivery. See you again soon!

Posted 1 year ago

“Very efficient and a good price.”

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Posted 1 year ago

Hi Mike - many thanks for taking the time to leave us a 5 star review. We are so pleased to hear you are happy with our prices!

Posted 1 year ago

“Quick delivery and competitive prices. Will use again”

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Posted 1 year ago

Hi Ritchie - thanks for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our quick delivery and competitive pricing. See you again soon!

Posted 1 year ago

“I was very disappointed.... You totally ignored my request on two accounts... firstly, I specified a delivery day on my original order and secondly, my follow-up email requesting confirmation as to what day the delivery will take place. Consequently, I had to make last minute arrangements with two different neighbours. I was not happy”

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Posted 1 year ago

Hi Ron - we are sorry to hear that you are not satisfied with our service. Could you please email onlineenquiries@expresselectrical.net so that we can look into this for you?

Posted 1 year ago

“Great service and fast delivery.”

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Posted 1 year ago

Hi Peter - many thanks for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our great service and fast delivery.

Posted 1 year ago

“Late delivery”

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Posted 1 year ago

Hi Przemyslaw - we're sorry to hear about your late delivery. Upon looking into this, we can see your order was dispatched using our next day delivery service. We can only apologies on behalf of Parcelforce for the delay.

Posted 1 year ago

“Good price quick delivery”

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Posted 1 year ago

Hi Gareth - many thanks for taking the time to leave us a 5 star review. We are so pleased that you are happy with our pricing and quick delivery.

Posted 1 year ago

“The item arrived the day after ordering, so superfast delivery. I had problems setting up the new smoke alarm with the other interlinked alarms so got in touch with you. The help I received from Will Smith was excellent. I would just make one comment. It would be a great help if you included an appropriate sticky fixer in the box with the alarms. I went to 3 shops before I got something suitable.”

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Posted 1 year ago

Hi Jennifer - thanks for taking the time to leave us a 5 star review. We've passed your feedback over to our supplier for review. See you again soon.

Posted 1 year ago

“Thanks for a quick service and an easy transaction. A*”

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Posted 1 year ago

Hi Colin - many thanks for taking the time to leave us a 5 star review! We are so pleased to hear that you are happy with our quick service and easy transaction.

Posted 1 year ago

“Called me after online enquiry. Assured dff we livery was next day so I purchased item. Item did arrive next morning”

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Posted 1 year ago

Hi Jaimie - thank you for the 5 star review. We are so pleased to hear that you are happy with our quick service. See you again soon!

Posted 1 year ago

Express Electrical is rated 4.5 based on 739 reviews