Express Electrical Reviews

Name: Express Electrical
Address: Express Electrical, Miry Lane, Wigan, Lancashire
Rating: 4.48

4.5 Rating 739 Reviews

87 %

of reviewers recommend Express Electrical

4.5

Based on 739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01942 311000

Email:

onlineenquiries@expresselectrical.net

Location:

Express Electrical,
Miry Lane,
Wigan
Lancashire
WN3 4AF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service and amazing delivery time”

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Posted 10 months ago

Hi Stephen - many thanks for taking the time to leave us a 5 star review. We really appreciate you taking the time out to let us know how we did!

Posted 10 months ago

“Awesome customer service from Saul. No issues about returning a smoke alarm, also shared a number to get them all reconnected when the replacement arrives. Thank you for the quick efficient service and Merry Christmas! :)”

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Posted 11 months ago

Hi Kirsty - many thanks for taking the time to leave us a 5 star review! We are so pleased that you are happy with our service. We will be sure to pass your kind comments over to Saul. Merry Christmas!

Posted 11 months ago

“Product ordered from Website had been discontinued”

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Posted 11 months ago

Hi there - we're sorry that we couldn't fulfil your order on this occasion. If you would like to discuss in more detail, please email onlineenquiries@expresselectrical.net

Posted 11 months ago

“Everything was perfect and very fast delivery. Thank you so much.”

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Posted 11 months ago

Hi Agris - thank you for taking the time to leave us a 5 star review. We are so happy to hear that you are pleased with our quick delivery. See you again soon!

Posted 11 months ago

“Great prices from these guys, and a good range of products. Items arrived quickly, so customer was happy. They were also quick to respond to an email request 👍”

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Posted 11 months ago

Hi Nigel - many thanks for taking the time to leave us a 5 star review. We're so pleased that we could satisfy you and your customer! See you again soon.

Posted 11 months ago

“Quick delivery and well packaged”

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Posted 11 months ago

Hi there - thank you for taking the time to leave us a 5 star review. We are so pleased that you are happy with our quick delivery and well packaged order. See you again soon!

Posted 11 months ago

“I ordered from the website only to be informed 24hrs later that they are out of stock”

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Posted 11 months ago

Hi there - we're sorry that we could not fulfil your order on this occasion. From time to time, we sell out of certain items unexpectedly. We hope this wouldn't affect you shopping with us in the future.

Posted 11 months ago

“Very quick delivery five star 👍”

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Posted 11 months ago

Hi Miroslaw - thank you for taking the time to leave us a 5 star review. We're so pleased that you are happy with our quick delivery! See you again soon.

Posted 11 months ago

“Prompt hassle free service with a great price.”

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Posted 11 months ago

Hi Paul - thank you for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our service and pricing. See you again soon.

Posted 11 months ago

“Quick delivery will try product and give review”

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Posted 11 months ago

Hi Sean - thank you for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our quick delivery!

Posted 11 months ago

“Great price, great products, fast delivery, everything you need from an electrical wholesaler.”

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Posted 11 months ago

Hi Stephen - thank you for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our pricing, product availability and fast delivery. See you again soon!

Posted 11 months ago

“Easy and quick - thank you”

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Posted 11 months ago

Hi Andrew - thank you for taking the time to leave us a 5 star review. We are so pleased to hear you are happy with our quick and easy service. See you again soon!

Posted 11 months ago

“Sent me products with faulty written on them and that had been installed before . Won’t use again”

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Posted 11 months ago

Hi there - apologies that you were sent a faulty item. This most definitely should not have happened and we appreciate your feedback to help us do better in future. Mistakes can happen from time to time and on this occasion, the faulty item was incorrectly packed. Upon looking into this, I can see this has now been resolved however if we can help you with anything else, please let get in touch. We hope this wouldn't effect you shopping with us in future.

Posted 11 months ago

“Excellent service. Great prices”

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Posted 11 months ago

Hi Gareth - thank you for taking the time to leave us a 5 star review. We are so pleased that you are happy with our service and prices. See you again soon!

Posted 11 months ago

“Best price on the web for a Electorad VA2000w. Arrived v promptly.”

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Posted 11 months ago

Hi Gary - many thanks for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our pricing and quick delivery!

Posted 11 months ago

“Send an email about incorrect item, no response.”

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Posted 11 months ago

Hi Nicholas - apologies that you have not received a response to your email. We have no outstanding enquires in our mailbox. We have sent you an email from onlineenquiries@expresselectrical.net which all of our communications are sent through.

Posted 11 months ago

“I ordered an item and then was called to say the item is no longer available and has been discontinued yet the item is still on the website available for order. I also haven't received an update on my refund just was told verbally over the phone.”

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Posted 11 months ago

Hi there - we're sorry that we couldn't fulfil your order on this occasion. Your refund is processed on the day of notification and will show in your bank account within 3-5 working days.

Posted 11 months ago

“Kayleigh was top draw. the reason we ordered with you as she has first class customer service and will make us use you again.”

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Posted 11 months ago

Hi Gary - thank you for taking the time to leave us a 5 star review. We will be sure to pass your feedback over to Kayleigh. See you again soon.

Posted 11 months ago

“Called up express electrical as my husband told me to get some new smoke alarms for our new house n there was too many to choose from, I was getting so confused but thank god for Kayleigh and her knowledge and help cos she explained all the ones she recommended n made me feel at ease, I left the conversation in a very happy woman, she is a absolute god send to that company she friendly, bubbly and definitely has a personality u won’t forget, thank you Kayleigh ur customer service is 10/10”

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Posted 11 months ago

Hi Sarah - thank you for taking the time to leave us a 5 star review. We're pleased we could help you find what you needed. See you again soon!

Posted 11 months ago

“Good service. Search could be better. Prompt delivery without undue fuss. Just what was needed”

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Posted 1 year ago

Hi there - thank you for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our service and quick delivery. See you again soon.

Posted 1 year ago

Express Electrical is rated 4.5 based on 739 reviews