Express Electrical Reviews

Name: Express Electrical
Address: Express Electrical, Miry Lane, Wigan, Lancashire
Rating: 4.48

4.5 Rating 740 Reviews

87 %

of reviewers recommend Express Electrical

4.5

Based on 740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01942 311000

Email:

onlineenquiries@expresselectrical.net

Location:

Express Electrical,
Miry Lane,
Wigan
Lancashire
WN3 4AF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great price and quick delivery”

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Posted 1 year ago

Hi Daniel - thank you for the 5 star review! We are so pleased that you are happy with our service and pricing!

Posted 1 year ago

“Great service and very well priced products.”

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Posted 1 year ago

Hi Paul - we are so pleased you are happy with our service and pricing. See you again soon!

Posted 1 year ago

“Very efficient”

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Posted 1 year ago

Hi Peter - thanks for the top review! We really appreciate you taking the time out to let us know how we did.

Posted 1 year ago

“Had a product sent to me that I believed had minor damage, which in the end was not. I contacted the company, and the employee who I spoke to quickly dispatched a replacement with no fuss; a very good communicator, and repeatedly made the effort to contact me. Seems to me nowadays this is only common with the smaller companies. Highly recommend.”

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Posted 1 year ago

Hi there - thank you for the top review! We are so pleased that you are happy with our service.

Posted 1 year ago

“Staff are really helpful in resolving any issues, have used express several times and cannot fault the customer experience. Keep it up.”

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Posted 1 year ago

Hi Ali - thank you so much for the top review! We really appreciate it.

Posted 1 year ago

“Quality bit of kit”

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Posted 1 year ago

Hi Lee - we are so pleased that you are happy with your product! Thanks for the top review!

Posted 1 year ago

“still waiting on the order where is it”

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Posted 1 year ago

Hi Craig - we are sorry to hear that you haven't yet received your order. We tried to give you a call this morning so that we can resolve this for you. Please call us back on 01942 311000 at your earliest convenience.

Posted 1 year ago

“Excellent very speedy delivery”

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Posted 1 year ago

Hi Daniel, thank you for your 5 star review! See you again soon.

Posted 1 year ago

“Absolutely first class service from Express Electrical. One of my smoke alarms failed after about 10 months showing low battery symptom. I emailed Express Electrical, my email was very quickly answered by Kayleigh Watson who explained the guarantee procedure. Kayleigh friendly and a pleasure to deal with. Replacement unit quickly sent out. Couldn't ask for better.”

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Posted 1 year ago

Hi Alexander - thank you very much for your top review! We really appreciate it!

Posted 1 year ago

“Called and spoke to Kayleigh, to see if an item was in stock, which it was so i ordered straight away, within the hour the item was on its way to us, very impressed.”

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Posted 1 year ago

Hi there - thank you so much for your top review! We really appreciate you taking the time out to let us know how we did!

Posted 1 year ago

“Had these cutters off different companies never an issue got these the other day went to cut a 10mm cable and they have bent absolutely disgusting quality”

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Posted 1 year ago

Hi James - we are very sorry to hear that you are not satisfied with your product. As per our ongoing communications, we are currently looking into this to resolve this for you. If we can help you with anything else in the meantime, please let us know!

Posted 1 year ago

“Fabulous service , shame about FedEx driver trying to damage radiator on delivery, very clumsy and no thought or care to product even with Fragile tape all over the packaging.”

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Posted 1 year ago

Hi Andre - we're so pleased that you're happy with our service! It's disappointing to hear about the handling of your package through the courier. Your feedback is important to us which helps us to improve the overall service we provide. If we can be of any further assistance, please get in touch!

Posted 1 year ago

“*. *”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

Many thanks for the 5 star review, Kieran!

Posted 1 year ago

“Great communication.”

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Posted 1 year ago

Hi Alison - thank you for the 5 star review! We really appreciate it.

Posted 1 year ago

“A well packed parc. Well protected. Arrived in good time.”

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Posted 1 year ago

Hi Freda - thank you for the top review! We are so pleased that you're happy with our service.

Posted 1 year ago

“Great service and excellent price. Used them repeatedly for smoke and heat alarms.”

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Posted 1 year ago

Thank you for the 5 star review, Tom! See you again soon.

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Thanks for the top review, Aidan! We're so please that you are happy with our service.

Posted 1 year ago

“Fast delivery thanks”

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Posted 1 year ago

Thanks for the top review, John!

Posted 1 year ago

“The parts should be with me on Tuesday, we have Friday and no sign of delivery”

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Posted 1 year ago

Hi there - we are so sorry that you have not yet received your order. Please email us at onlineenquiries@expresselectrical.net so that we can look into this for you.

Posted 1 year ago

Express Electrical is rated 4.5 based on 740 reviews