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Express Bi-Folds Direct Reviews

4.8 Rating 155 Reviews
96 %
of reviewers recommend Express Bi-Folds Direct
4.8
Based on 155 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Express Bi-Folds Direct Reviews
Express Bi-Folds Direct 5 star review on 12th June 2024
Robert Szabo
Express Bi-Folds Direct 5 star review on 5th June 2024
Ned Krivosic
Express Bi-Folds Direct 5 star review on 4th June 2024
Phillip Keeling
Express Bi-Folds Direct 5 star review on 4th June 2024
Phillip Keeling
Express Bi-Folds Direct 5 star review on 4th June 2024
Phillip Keeling
Express Bi-Folds Direct 5 star review on 4th June 2024
Martin Helstern
Express Bi-Folds Direct 5 star review on 9th May 2024
Graeme Lee
36
Anonymous
Anonymous  // 01/01/2019
From order to delivery very prompt. Great Communication from the team keeping you updated on delivery date. Door well protected when arrived
Helpful Report
Posted 2 years ago
I always think that the way to judge a good company is how they respond when something goes wrong. Nothing serious, just a fault with one of the panels. All three of the panels were replaced promptly without question. Special thanks to Ian Nowacki for all his help. Highly recommended.
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Posted 2 years ago
I have to say, right up until the last pane of glass this was a 5 out of 5 all the way. Fast delivery, off the shelf unit, very well made, responsive to queries, everything came as promised and in perfect condition including installation pack. But first 2 panes of glass went in as expected, however the last pane was too thick to get the trims on. We ended up having to create a rig to be able to clamp the glass to get the trims on. Doubled the time of installation. Now all in, looks and works flawlessly but that last pane was not as I would expect.
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Posted 2 years ago
I purchased a standard 4 panel Bifold door ( three left / one right ) 2090 H 4000 W. The quality of the product is excellent, and all contact with the team was great. They delivered on the day they promised and the delivery driver was extremely helpful. All installed now and looking fantastic. Doors open easily and feel really robust. Highly recommend.
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Posted 2 years ago
Good quality doors. Some minor scratches on the frames when they arrived but overall mechanisms and quality is great.
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Posted 2 years ago
My son was absolutely delighted with doors, well made and fitted perfectly. Will highly recommend these Bi-Folds.
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Posted 2 years ago
Ordering from Express Bi-Folds was easy, simple and great service. A little more expensive than others but quality well made innovative products. Great communication.
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Posted 2 years ago
Great product, great service and minimal waiting times. Very satisfied!!!
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Posted 2 years ago
The doors are great and the staff where very help full
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Posted 2 years ago
I ordered from the Garden Room range. Delivery was quick and the delivery driver helped me unload the products. I ordered a casement window and 3m bi-folds. Both products were very well packed and protected in transit. I haven’t fitted the bi-folds yet due to running out of time before a holiday, but the window is in and looks great. Quality of products seems good. Overall very happy with the whole experience of buying from Express Bi-Folds.
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Posted 2 years ago
Doors finish is amazing and they feel top quality doors. Only issue is the door handle seems a little loose already after couple of days.
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Posted 2 years ago
I couldn't be happier with my experience with Express Bifolds. Spoke to a few of the team at the Grand Designs Live show where they answered all of my questions and gave me time to look over some of the products. I then placed my order online and a few days later received a phone call asking about when I'd like to take delivery. This was great as it gave me a chance to finish some other jobs I needed to do before proceeding with the install. On the day of delivery, the driver was really helpful. He helped me to carry the doors to where they were being stored and also made sure I understood about protecting the glass so it wouldn't get damaged. The end product is really great quality and I wouldn't hesitate in using them again in the future.
Helpful Report
Posted 2 years ago
Fantastic communication from the point of order right through the delivery. The doors are great quality, couldn’t be happier with the service and the product!
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Posted 2 years ago
Very pleased with supplied Bifold doors and window. Excellent customer service and delivered when I wanted the delivery to arrive.
Express Bi-Folds Direct 5 star review on 5th July 2022
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Posted 2 years ago
Excellent product, communication and so easy to order and arrived within 5 days. Installed within an hr or so and they look amazing.
Express Bi-Folds Direct 5 star review on 5th July 2022
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Posted 2 years ago
Recently purchased 3m bifold in anthracite grey. Delivery was exceptionally quick and packaged very well. Quality of the product seems great. Will be installing in next few weeks.
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Posted 2 years ago
Good quality, easy to install. Very happy.
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Posted 2 years ago
Recommended by Oakwood Garden Rooms and not disappointed. Looks solid, easy to open and looks good. Time will tell, but first impressions are great.
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Posted 2 years ago
Great doors would highly recommend
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Posted 2 years ago
Simple to order online and also received a follow up call to confirm delivery. Product is wall made and delivery was prompt and helpful
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Posted 2 years ago
Express Bi-Folds Direct is rated 4.8 based on 155 reviews