Express Bi-Folds Direct Reviews

Name: Express Bi-Folds Direct
Address: Units 23-25, Millshaw Park Lane, Millshaw Park Ind. Est, Leeds
Rating: 4.78

4.8 Rating 155 Reviews

96 %

of reviewers recommend Express Bi-Folds Direct

Company Reviews

Product Reviews

Metrics

4.8

Based on 155 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Express Bi-Folds Direct 5 star review on 12th June 2024

Robert Szabo

Express Bi-Folds Direct 5 star review on 5th June 2024

Ned Krivosic

Express Bi-Folds Direct 5 star review on 4th June 2024

Phillip Keeling

Martin Helstern

Express Bi-Folds Direct 5 star review on 9th May 2024

Graeme Lee

Anonymous

Anonymous // 01/01/2019

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“I was promised a free maintenance pack but nothing arrived. Scam to get more reviews?”

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Posted 2 years ago

“Wow great service - ordered and delivered in a few days , great communication and delivery slot . Bifold doors were a good price and love the fact they keep a selection of sizes in stock .”

Express Bi-Folds Direct 5 star review on 5th February 2023

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Posted 2 years ago

“Great communication from the sales team. Fair price and good quality.”

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Posted 2 years ago

“Hassle free ordering process. Excellent quality and well packed for delivery. Delivery in their own lorries a bonus. Minor issue with the order was sorted quickly by the customer support team without any impact on the delivery date.”

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Posted 2 years ago

“Highly recommended Couldn’t thought the quality of these doors & delivery service.”

Express Bi-Folds Direct 5 star review on 6th January 2023

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Posted 2 years ago

“Very fast delivery, very good quality and easy to assemble”

Express Bi-Folds Direct 5 star review on 20th December 2022

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Posted 2 years ago

“Brilliant service from the company and after sales team . I ordered my doors and then had potential problems with the building inspector with my opening. They were more than happy to postpone the doors and always kept in constant contact while I was waiting for an answer. As soon as I agreed everything was okay they got the doors out in the next couple of days. Really impressed with the service.”

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Posted 2 years ago

“I was told that Express provided a quality product and I wasn't disappointed - at any step of the way. Both the customer service (special thanks to Ian at Express), and the product were faultless and were a pleasant surprise. All in all, a very good firm to purchase from.”

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Posted 2 years ago

“Brilliant service from start to finish, and the Bi-Folds fitted perfectly first time. I made an error when ordering but this was quickly and efficiently corrected by the team in just a few days. We are absolutely satisfied with the doors and would highly recommend EBFD to any of our friends and family.”

Express Bi-Folds Direct 5 star review on 29th November 2022

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Posted 2 years ago

“A great company to deal with. When I placed the order, I needed the bi-folds delivered on a specific day to coordinate with when our builders would be onsite to receive and install them. My plans changed and I needed the delivery to be a day later - this was no problem and the guys immediately tweaked the order. Everything arrived when I needed it to. I haven't tried the doors yet as our lounge is still a bit of a building site but they look great.”

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Posted 2 years ago

“Very impressed with on-line ordering process and sales support. Delivery was on time with a reasonably low lead time. The only point raised by the fitters was that the rubber seals round the windows took as long to install as the window itself. They felt it would be much better if the windoiws came with the rubber seal pre-installed. I have marked below that the item was not damaged when it arrived. I do though have one outstanding query re the internal blinds which do not lie fully compressed on one side when not drawn which I will raise with your after sales support.”

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Posted 2 years ago

“The doors are of a fantastic finish, really impressed with them ALthough the first driver didn’t help us the second driver on a re- delivery was so helpful and nothing was too much for him - a true credit to the company 👍🏽”

Express Bi-Folds Direct 5 star review on 16th November 2022

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Posted 2 years ago

“Great service, fast turnaround and excellent customer service my delivery was delayed due to the M25 being closed by protesters but received the product the following day easy to install myself (with the help of Oakwood Garden Rooms you tube vids) I wouldn’t hesitate in using them again.”

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Posted 2 years ago

“The order from start to finish was a very smooth process. Delivery driver was very helpful in regards to knowledge of the door and how/where to store all parts. Very happy DIYer!”

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Posted 2 years ago

“Super quick delivery by a very nice driver. Doors are now installed and are looking fantastic! Thank you!”

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Posted 2 years ago

“Efficient service. Company called few days before to confirm delivery arrangements. All delivered on time. Installation to follow.”

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Posted 2 years ago

“Excellent quality doors, perfectly delivered when they said they would be and easy to follow installation instructions!”

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Posted 2 years ago

“The doors arrived on time and in perfect condition. The mechanisms seem to work flawlessly and we are extremely happy with the product. Would definitely recommend.”

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Posted 2 years ago

“The doors were recommended by Liam of Oakwood Garden Rooms and I chose these doors partly because of his recommendation but mainly because of his superb video - https://www.youtube.com/watch?v=vSAW5r5rQsg. I couldn't have fitted them as a first-time door-fitting-DIYer without this video as the instructions that came with the doors wouldn't have been enough and were not particularly related to the garden room pre-fabricated doors that I bought where the doors are set on the OSB board floor. I contacted the help desk on several occasions and the staff were very helpful. I think it would be worth making clear that it is the small orange label, rather than the large white label, that goes on the inside. I didn't see the orange label initially - I am 75 and perhaps my eyesight is not the best! I didn't have to do any adjustments as the doors fitted perfectly. I am delighted with the finished fitting; the doors look great, glide effotlessly - they passed the one-finger opening test! - and I would recommend them.”

Express Bi-Folds Direct 5 star review on 27th October 2022

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Posted 2 years ago

“Great delivery time, great quality doors, great warranty, fitted them with no problems Thanks”

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Posted 2 years ago

Express Bi-Folds Direct is rated 4.8 based on 155 reviews