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Express Bi-Folds Direct Reviews

4.8 Rating 150 Reviews
97 %
of reviewers recommend Express Bi-Folds Direct
4.8
Based on 150 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Express Bi-Folds Direct Reviews
Express Bi-Folds Direct 5 star review on 12th June 2024
Robert Szabo
Express Bi-Folds Direct 5 star review on 5th June 2024
Ned Krivosic
Express Bi-Folds Direct 5 star review on 4th June 2024
Phillip Keeling
Express Bi-Folds Direct 5 star review on 4th June 2024
Phillip Keeling
Express Bi-Folds Direct 5 star review on 4th June 2024
Phillip Keeling
Express Bi-Folds Direct 5 star review on 4th June 2024
Martin Helstern
Express Bi-Folds Direct 5 star review on 9th May 2024
Graeme Lee
36
Anonymous
Anonymous  // 01/01/2019
Ordered my Bi Folds Friday evening took delivery the following Wednesday the driver was very helpful which was great because I was suffering with a bad back product very high spec Will definitely use again thanks 😊
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Posted 2 years ago
Nice easy sales process and delivery of bifolds doors with easy to follow instructions and accessories to fit the doors. Happy with the product and service.
Express Bi-Folds Direct 5 star review on 15th September 2022
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Posted 2 years ago
Great price and customer service
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Posted 2 years ago
Door was delivered as scheduled - good. Have not yet installed it. Therefore, cannot rate it as a working bifold door unfortunately.
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Posted 2 years ago
Ordered bifold 3 panel anthr' grey, a very quick delivery and delivery driver was very helpful, pre called prior to arriving . All goods well packed and protected, all damage free. Got them pre made and hung, was all so simple to instal quickly as sizing was precise. All fitting and working perfectly. Would advise to have a basic knowledge of what your doing rather than first time DIY er. Got no complaints at all thanks so much.
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Posted 2 years ago
Order process was easy and smooth. Ian kept me up to date on my orders progress and was also able to change the delivery date when the first one wasn't suitable. The pre-built garden bifold doors I bought were top notch quality and they look amazing in my garden.
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Posted 2 years ago
Following the YouTube videos by Oakwood garden rooms, I went with Express bifolds, for my garden room self build , I wasn’t disappointed Service great, doors amazing, fitting instructions and Liams videos made them fit perfect! Would highly recommend, the only issue I had was watching the videos from Oakwood I assumed l the blinds where with the bifold and as the garden rooms section of the website didn’t have blind options I assumed they where standard, but a phone call and it was sorted and they would come later so I could fit the doors due to Linder turn around times.
Express Bi-Folds Direct 5 star review on 6th September 2022 Express Bi-Folds Direct 5 star review on 6th September 2022
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Posted 2 years ago
Ordered the XP10 pre made doors on a Monday and they were delivered on the Friday by a very helpful and courteous driver. Great communications and value for money bi folds which are fantastic.
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Posted 2 years ago
Great communication, easy to install 3m bifolds by myself on a DIY garden room project. Good price for aluminium and all working well so far. 5 star rating for now and time will tell about longevity (only installed a week ago).
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Posted 2 years ago
Amazing service and super quick delivery. Really happy with our doors so far.
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Posted 2 years ago
What a great service. Within a day of placing the order they phoned me to organise a delivery date. They delivered in 3 days of me placing the order. The delivery driver was really helpful, Me and my Simon could not have got the doors into the back garden without his help and advice. The driver was also really knowledgable about the doors and gave some good advice. I found express bi-folds from watching YouTube videos by Oakwood garden rooms. They also got express bi-fold doors and have some really in depth tutorials. Once I watched these videos I had the doors fitted and glazed within 4 hours, having never fitted a door in my life. Oh and I forgot to say, they look stunning.
Express Bi-Folds Direct 5 star review on 26th August 2022 Express Bi-Folds Direct 5 star review on 26th August 2022
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Posted 2 years ago
Very easy process to order. Pre-made product delivered in three working days. Super straightforward and quick turnaround.
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Posted 2 years ago
Outstanding service from express bifolds. The delivery of the doors was well within the 5 days and the cost couldn't be matched anywhere locally. Free delivery from Leeds to Scotland on a ridiculously quick time frame. These guys have got to be the country's number 1 in bifold doors. Very happy and will be buying my next set for the house from Express bifolds.
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Posted 2 years ago
Fast service but no fitters pack included. Quality doesn’t seem quite as good as previous Bifolds we had fixed with the full service However happy to get them in very short space of time Customer service was good
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Posted 2 years ago
Originally I was sent the wrong doors. I emailed express on the Saturday but obviously they are closed over the weekend. On the Monday at 08.30 Express phoned me and my order was replaced by the Wednesday. Slight mishap but fantastic customer service. Just waiting for my door panel but was told it would be 3 to 4 weeks before I ordered. Very happy with the doors top quality.
Express Bi-Folds Direct 5 star review on 11th August 2022 Express Bi-Folds Direct 5 star review on 11th August 2022
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Posted 2 years ago
From order to delivery very prompt. Great Communication from the team keeping you updated on delivery date. Door well protected when arrived
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Posted 2 years ago
I always think that the way to judge a good company is how they respond when something goes wrong. Nothing serious, just a fault with one of the panels. All three of the panels were replaced promptly without question. Special thanks to Ian Nowacki for all his help. Highly recommended.
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Posted 2 years ago
I have to say, right up until the last pane of glass this was a 5 out of 5 all the way. Fast delivery, off the shelf unit, very well made, responsive to queries, everything came as promised and in perfect condition including installation pack. But first 2 panes of glass went in as expected, however the last pane was too thick to get the trims on. We ended up having to create a rig to be able to clamp the glass to get the trims on. Doubled the time of installation. Now all in, looks and works flawlessly but that last pane was not as I would expect.
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Posted 2 years ago
I purchased a standard 4 panel Bifold door ( three left / one right ) 2090 H 4000 W. The quality of the product is excellent, and all contact with the team was great. They delivered on the day they promised and the delivery driver was extremely helpful. All installed now and looking fantastic. Doors open easily and feel really robust. Highly recommend.
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Posted 2 years ago
Good quality doors. Some minor scratches on the frames when they arrived but overall mechanisms and quality is great.
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Posted 2 years ago
Express Bi-Folds Direct is rated 4.8 based on 150 reviews