Express Bi-Folding Doors Reviews

Name: Express Bi-Folding Doors
Address: Units 23 - 25 Millshaw Park Lane, ,, Leeds
Rating: 4.94

4.9 Rating 232 Reviews

100 %

of reviewers recommend Express Bi-Folding Doors

Company Reviews

Metrics

4.9

Based on 232 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Express Bi-Folding Doors 5 star review on 14th February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had researched sliding doors extensively and I felt the XP Panoramic Slide doors really gave value for money and were comparable to products at the higher end of the market. However when I read some of the negative reviews I was apprehensive about placing my order. I am delighted to say the whole experience has been fantastic from point of sale to installation. Express Bifolds delivered my doors within the short lead time I had and worked closely with my builders to ensure the preparation for the opening was correct. The installation went very smoothly and the windows look amazing. I would highly recommend Express Bifolds without any reservations.”

Helpful Report

(Redhill) - Posted 5 years ago

Thanks for the great review Liz. We are proud of our end to end service and short lead times, and we are glad we could meet your timeframe and requested installation date.

Posted 5 years ago

“From the start of the process through to completion Express Bi-folding doors have been both professional and reliable. The show room in Glasgow was great to actually see and use the product which made purchasing a lot less stressful. We installed the XP Vision range which has a door jamb of only 47mm wide increasing the glass and daylight size which looks amazing. We removed 5 meters of our kitchen wall and replaced with these bi-fold doors , then increased our patio to create life style change to our cottage that looks and feels amazing.”

Express Bi-Folding Doors 5 star review on 17th March 2019

Helpful Report

(Glasgow) - Posted 5 years ago

Thanks for the review and the photo Jim. The room and the outlook look great! You have obviously thought about your requirements, I'm pleased we could help you realise them and we are sure you will enjoy them for many years to come.

Posted 5 years ago

“Previously I had bi fold put in right across the back of my house. I was so impressed with the quality & service I received. This then prompted me to replace my kitchen windows & back door. Again the service was excellent.”

Helpful Report

(Redhill) - Posted 5 years ago

So pleased you returned to us Sally, its great to hear you are pleased with both installations and the service you received. Thanks for the lovely review.

Posted 5 years ago

Thanks for taking the time to write a review Sally, it's always pleasing to receive positive feedback from a returning customer.

Posted 5 years ago

“Great communication from express doors pre and post installation. Installation completed in half a day by efficient and friendly installers. It helped that Express were provided with a perfectly true opening! Very happy with the product and installation.”

Helpful Report

(Redhill) - Posted 5 years ago

Thanks for the review David, it does help to have a correctly prepared opening. We are pleased you are happy with everything.

Posted 5 years ago

“We have been very impressed and pleased with the whole experience of working with Express Bi-Folding Doors. The initial pre-sale talk was not rushed and very informative, the follow-up surveys very thorough and finally, the installation went very quickly exactly on time. The doors are of a high standard and have been installed very well. We will be back to have other door and windows replaced next year, without hesitation.”

Helpful Report

(Glasgow) - Posted 5 years ago

Thanks for taking the time to write a review about your experience John. We are really pleased you were happy with the process, we have invested heavily to ensure we offer a complete end to end service.

Posted 5 years ago

“After enjoying the doors fitted around my flat for well over ten years, i had one of the bifold doors locking mechanism fail, the engineer who visited was on time and extremely efficient in the replacement of the lock and serviced the whole of the installation of all the bifolds in the flat, excellent and professional service Thank you”

Helpful Report

(Leeds) - Posted 5 years ago

Thanks for the review Phil, pleased to hear you were happy with the service. Our aftersales service is one of our strengths and we are happy to help.

Posted 5 years ago

“We have used Express Bi-Folding Doors a few times in the last 3 years and have always had a very pleasant experience. Their sales and after sales teams are always very helpful and ready to address any problems as quickly as possible. As well as having a truly efficient customer service, their products are very good quality and look beautiful!”

Helpful Report

(Redhill) - Posted 5 years ago

HI Carla, thanks for the review. Its pleasing to hear that we are consistently delivering quality products and services. If we can be of assistance in the future please do not hesitate to get in touch.

Posted 5 years ago

“From start to finish we had excellent service. Spending thousands of pounds I wanted a company that I trusted and was 100% happy with the product. James in the Redhill showroom was excellent, he was confident in his product knowledge but more importantly for me, not pushy at all... he’s genuinely a really nice sales guy to deal with. He explained everything we needed to know clearly so we could decide which doors were best for us! Communication from HQ was good. Information on ‘what happens next’ was sent out quickly and an appointment for the site survey was efficient. The surveyer phoned in the morning to say he was on his way. As we were preparing the opening ourselves he offered us a lot of advice which we were grateful for! The big day finally arrived and the two fitters were lovely! They got stuck in straight away, were professional and we had a few laughs along the way! Great attention to detail and they made sure I was completely happy before they left! So overal I would definitely recommend Express Bi-Folds!”

Helpful Report

(Redhill) - Posted 5 years ago

Thank you for taking the time to write such a lovely review Jennie. We are aware communication with customers is vital and we have made this one of our priorities. In fact, we have invested heavily in an end to end service and we are pleased you experienced the benefits of this process. I will be sure to pass your comments on to James, I'm sure he will be pleased to receive such lovely feedback. Thanks for the recommendation!

Posted 5 years ago

“we have recently had our door fitted by Express Bi_folding doors. we are most pleased with the results. From visiting the showroom to having it fitted the experience was 1st class with no problems at all. we are most pleased with our result”

Helpful Report

(Leeds) - Posted 5 years ago

Hello, thank you for taking the time to write such a nice review. We pride ourselves on our end to end service and we are sure you will enjoy your products for many years to come.

Posted 5 years ago

“From firstly visiting the show room in Glasgow to our installation we have been thoroughly impressed. Plenty options and advise from David to make sure we got the product we were looking for. Even with the van breaking down on installation day didn’t hamper the guys getting the windows to us and in within the afternoon. When the doors arrived the following morning they were in promptly and look amazing. Johnny Pete Bailey and Gio were brilliant lads and we will definitely recommend Express BiFolds to anyone thinking of high end amazing looking windows and doors! Can’t wait to get back into our house after our renovations to enjoy the summer. Thank you!!”

Express Bi-Folding Doors 5 star review on 11th February 2019

Helpful Report

(Glasgow) - Posted 5 years ago

Hi Alan, thanks for the review and the photo, your project looks great! We are pleased you are happy with the doors and service. Here's to summer so you can enjoy your products in the warm weather.

Posted 5 years ago

“We were a little disappointed at the week's delay on the promised delivery date, which then impacted on the build schedule. Other than that, the doors look great, and so far are operating smoothly.”

Helpful Report

(Redhill) - Posted 5 years ago

We are pleased you like the products Jack. Apologies for any delay, however, the blinds on your project are bespoke and this manufacturing process can occasionally affect the lead time.

Posted 5 years ago

“Our windows and lanterns were fitted just before Christmas, we have had them for two months now, they made such a difference from the time they were installed. BUT every day they get better the view we have is magical, the sun comes through them and transforms our new extension. We decided on sliding doors, so pleased we did. Fitters were very tidy, and aftercare second to none. Definitely recommend Express windows. Pearl Harris, Pocklington.”

Helpful Report

(Leeds) - Posted 5 years ago

Hello Pearl, thank you for the review and your lovely comments. We are so pleased you are happy with your products, the lanterns you chose really do open up any space. Enjoy the view!

Posted 5 years ago

“From our first engagement with Express Bi-folding Doors at the Scottish Home Building show in 2018, the customer service has been brilliant, very easy and more importantly stress free. The products, XP Glide, XP Skyview, casement window and XP 10 door we selected were installed professionally and on the date we agreed. We are delighted with the quality and finish of the doors and windows which have finished off our new build extension beautifully. Thank you Express Bi-fold!”

Helpful Report

(Glasgow) - Posted 5 years ago

Thank you for taking the time to write such a great review Paul. We have invested heavily in an end to end service to make the whole process as stress free as possible and we are glad to see it is paying dividends. Enjoy your products Paul.

Posted 5 years ago

“Alex was very helpful and provided excellent service. Fitters were very good, had to overcome a few issues, but solved without any fuss. Pleased with silver grey colour of sliding doors, blend into the landscape.”

Helpful Report

(Redhill) - Posted 5 years ago

Thanks for the lovely review Brenda. Issues can present themselves on any project and we are pleased we resolved any issues quickly and to your satisfaction. The RAL colour you specified does suit the doors and we hope you enjoy them for many years to come.

Posted 5 years ago

“We had windows with integrated blinds and they are amazing. When open you barely see the blinds, even the cat can still warch life on the street from the window. Plenty of notice for installation and a professional job.”

Helpful Report

(Leeds) - Posted 5 years ago

Thank you for the nice comments Tanya. We are pleased you are happy with the products and that the cat can see out.

Posted 5 years ago

“Great service and great doors. After sales assistance has been especially helpful and friendly. Highly recommend express bi-folds.”

Helpful Report

(Romford) - Posted 5 years ago

Thanks for the nice comments Myles. We offer a comprehensive guarantee and we pride ourselves on our aftersales service. This is one of the factors that sets us apart from our competitors.

Posted 5 years ago

“Excellent installation and delighted with the windows. They change the look and the feel of our home. Recommend!”

Helpful Report

(Redhill) - Posted 5 years ago

Thanks for the review and thanks for recommending us. We hope you enjoy your products for many years to come.

Posted 5 years ago

“We were delighted with our bi-folding doors. They were delivered on time and installed very quickly. A very good service indeed from start to finish”

Helpful Report

(Redhill) - Posted 5 years ago

Thanks for the great review John. We are pleased you were happy with the service and we are sure you will enjoy your doors for many years to come.

Posted 5 years ago

“Finally had our windows fitted last week, we are over the moon! The fitters were so helpful, they went above and beyond for us. Cannot thank Ross enough for his patience and time with our order; we were not easy customers. Would recommend this company to any family and friends.”

Helpful Report

(Romford) - Posted 5 years ago

Hi Ami, thank you for the lovely review. I will be sure to pass your comments on to the fitting team and Ross, and we are happy you are pleased with your products.

Posted 5 years ago

“I have just had Bi-fold doors and two windows fitted by Express Bi-Folding Doors. End to end the experience has been excellent. The Sales Team were very helpful in getting to the right choice, the surveyor knew his stuff and the installation guys were great. I was kept well informed at each stage in the process, the work was completed on schedule and I am very happy with the result.”

Helpful Report

(Redhill) - Posted 5 years ago

Thanks for the review John. We are pleased you are happy with the process, it's something we are very proud of.

Posted 5 years ago

Express Bi-Folding Doors is rated 4.9 based on 232 reviews