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Express Bi-Folding Doors Reviews

4.9 Rating 232 Reviews
100 %
of reviewers recommend Express Bi-Folding Doors
4.9
Based on 232 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Express Bi-Folding Doors Reviews
Anonymous
Anonymous  // 01/01/2019
This review refers to the after sales and warranty service associated with our three door system installed over three years ago which had recently become difficult to open. Within two weeks of phoning, Ian attended and quickly completed the required adjustment. He was friendly, efficient and technically proficient; answering all my enquiring questions in a knowledgeable manner. It’s nice to know the warranty is as good as one hopes during purchase and the friendly service reminds us why we purchased from a UK based company, who are proud of their product. Ian is a fine ambassador for the company.
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(Leeds) - Posted 5 years ago
Thank you for the fantastic review Charlie. We are incredibly proud of our end to end service and our products and it's always lovely to hear our customers think so too! Ian will be really pleased to hear of your feedback as will the relevant members of the management team.
Posted 5 years ago
The whole process from initial enquiry through to delivery and installation was very efficient. With a little helpful advice from the sales adviser (without being overly pushy), this made the whole experience completely stress-free. The quality of the products backed up with a ten-year guarantee will give us peace of mind for a long time whilst enjoying the view!
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(Redhill) - Posted 5 years ago
Thank you for the lovely review. Our service is something we are very proud of and we are pleased to hear you have enjoyed your experience with us. We hope you enjoy your products, and your view, for many years to come!
Posted 5 years ago
Amazing showroom, there consultant went through all our plans and made some very important changes which we cannot wait to see. Just waiting for my windows and doors to be fitted now :)
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(Glasgow) - Posted 5 years ago
Thank you for the lovely review Debbie, we're very proud of our showrooms and the end to end service we provide. Our staff have a wealth of expertise and knowledge and are always happy to assist on whatever is best for your project. I'm sure you will be very happy with the end results!
Posted 5 years ago
We love our panoramic sliding doors so much :) Thank you
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(Glasgow) - Posted 5 years ago
Really appreciate the 5 stars Annabelle and we are pleased you are happy with your doors.
Posted 5 years ago
They have lovely windows and doors, spent lots of time in the showroom and i cannot thank them enough for the service we received. Me and my husband are going to send you something nice for all your efforts, Thank you
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(Glasgow) - Posted 5 years ago
We really appreciate your lovely comments Steph and thanks for the 5 stars. We do pride ourselves on our customer service and we are glad you are happy with everything. There really is no need to send anything, its all just part of the service!
Posted 5 years ago
I could not recommend express bifold enough. I'm delighted with my bifolds. I have found express bifold very professional at every stage and they kept me updated and informed at every stage along the way - shame other builders aren't quite the same! Special thanks to David Hepburn in East Kilbride for assisting us in the showroom and the boys from Middlesborough who fitted the bifolds outstandingly!
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(Glasgow) - Posted 5 years ago
Thank you for the lovely review Billy. We really appreciate your comments and pride ourselves on our end to end service. We know how important communication is during a project, so always like to keep our customers updated. David, Jonny and Peter will be over the moon with the feedback!
Posted 5 years ago
Excellent service with knowledgeable surveyor and experienced fitters! Delighted with results !
Express Bi-Folding Doors 5 star review on 22nd May 2019
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(Glasgow) - Posted 5 years ago
We are really pleased you are delighted with the results, it looks a nice space from the image. Thanks for posting!
Posted 5 years ago
We visited the showroom to order our bifold doors knowing exactly what we required from a previous visit. We were dealt with very professionally and swiftly..after the surveyor had inspected and measured we were informed of the delivery date this was complied with by a very polite and competent fitting crew we are now very happy with our doors .
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(Leeds) - Posted 5 years ago
It's great to hear you are happy with the doors and the service you received John. We pride ourselves on our end to end service and we are sure you will enjoy your products for many years to come.
Posted 5 years ago
Very professional installers with a high quality product.
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(Leeds) - Posted 5 years ago
Thanks for the 5 stars John. We are really pleased you are happy with everything.
Posted 5 years ago
I've done many projects with this company and if i could give them 10 stars i would. There isn't any other supplier out there with compares to there quality and showrooms. Look forward to many more happy clients
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(Glasgow) - Posted 5 years ago
Ten stars would be great Lawrence. It's always pleasing to receive positive feedback from a repeat customer and it's good to hear the team continue to look after you.
Posted 5 years ago
They were recommended from our friends and our purchase from this company has been super smooth and we are extremely happy with the installation. We will be recommending
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(Glasgow) - Posted 5 years ago
Friends recommendations are worth their weight in gold Darrell. We are so pleased you too are happy with everything.
Posted 5 years ago
Brilliant doors and a pleasure to deal with, highly recommend
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(Glasgow) - Posted 5 years ago
Thanks for the 5 stars and the great review Janet.
Posted 5 years ago
Good quality fantastic service fitters on time Keith and Steve good job welldone
Express Bi-Folding Doors 5 star review on 18th May 2019 Express Bi-Folding Doors 5 star review on 18th May 2019 Express Bi-Folding Doors 5 star review on 18th May 2019
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(Leeds) - Posted 5 years ago
Great pictures Malcolm, its looking good! Thanks for the feedback on the fitters, we'll be sure to pass your comments on to them.
Posted 5 years ago
Express provided a first-class service - the quality of the doors and windows is excellent - they open easily and close smoothly and with a satisfying firmness. Express resolved a minor fitting issue promptly and at the end of the building project revisited to ensure that everything was in order. A happy customer!
Express Bi-Folding Doors 5 star review on 16th May 2019
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(Redhill) - Posted 5 years ago
Thanks for the lovely review Edward. Our end to end service is something we are incredibly proud of and we are pleased we met your expectations.
Posted 5 years ago
This is my second property I have used Express. My first property no problems at all. Unfortunately I have had two failed panels in my current property just 12 months after fitting. Express replaced no quibble. I am now 5 years down the road and another two panels have failed. Once again no quibble Express are replacing the panels this week. The after service is second to none and would not hesitate to recommend this company and if I move again would use them again.
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(Leeds) - Posted 5 years ago
Thanks for the great review Andy, really good to hear that you are happy with everything and its always pleasing to receive great feedback from a repeat customer. We pride ourselves on our aftersales service, this is just one thing that sets us apart from other companies. Give us a call if ever you move again!
Posted 5 years ago
Excellent instore customer service, excellent installation team, very happy with everything!
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(Romford) - Posted 5 years ago
Thanks for the 5 stars and the review Richard. We are pleased to hear you are happy with everything!
Posted 5 years ago
We are so happy with it as it is much easy to open smooth. It is looking very nice when you see is outside and inside.
Express Bi-Folding Doors 5 star review on 7th May 2019 Express Bi-Folding Doors 5 star review on 7th May 2019 Express Bi-Folding Doors 5 star review on 7th May 2019 Express Bi-Folding Doors 5 star review on 7th May 2019 Express Bi-Folding Doors 5 star review on 7th May 2019
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Posted 5 years ago
Great pictures! Your project looks fantastic and you have obviously planned it well. The aspect is very nice.
Posted 5 years ago
Excellent service starting with our visit to the Redhill showroom all the way through to installation.
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(Redhill) - Posted 5 years ago
Thanks for the 5 stars and great review Colin. Its good to hear you are happy with the whole process. Enjoy your products.
Posted 5 years ago
Thanks for 5 stars Colin. We are pleased to hear that you are happy with the service. Enjoy your products.
Posted 5 years ago
my experience with Express doors has been pleasant from the start from the initial phone call to the visiting the showroom and the experience of the day leading to an order placed by us which has now been fitted . my only issue was the finishing on the install everyone says they look amazing but the gap and packers on show spoil the picture of it all and i have to say i agree although in the future i intend to put some decking or stonework to the front of the doors until then it looks exposed and industrially unfinnished . i wish to add internally on my home items from your impressive range in the future as i develop my house into the vision i deem as perfect for us . i have no question of the quality of the product i purchased from you but would be interested to hear what your thoughts are on this i enclose a pic and happy to forward more pics of the vision of the doors
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(Leeds) - Posted 5 years ago
Thanks for the review and nice comments Alan. We are pleased to hear that you are happy with the service and the product. With regards to the finishing off you refer to, our doors are fitted level and plumb within the aperture in order for them to operate as they should. It would appear that on this occasion the aperture levels were slightly out hence the packers being more visible than usual in some places. From an installation perspective the doors are finished, however, until the appropriate drainage and decking is installed you will, I’m afraid, see the finish you refer to. I trust this explanation satisfies your query, however, please feel free to call the office and our technical team will be happy to discuss this with you personally.
Posted 5 years ago
I am delighted with the service that was provided from the outset. I will be happy to recommend you in the future.
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(Leeds) - Posted 5 years ago
Good to hear you are happy with our service Kamran. Thanks for the review.
Posted 5 years ago
Express Bi-Folding Doors is rated 4.9 based on 232 reviews