Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,739 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Insurance cover appears to be good, and at a competative price. I cannot review the contract unless and until I need to make a claim.”

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Posted 2 weeks ago

“Far to expensive”

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Posted 3 weeks ago

“Dude, it's insurance! I'm on holiday!! Nothing bad has happened!!! SO HOW ON EARTH CAN I RATE YOUR INSURANCE???”

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Posted 2 months ago

“I am awaiting a paper copy of this policy will review your service when I receive it”

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Posted 3 months ago

“Service person good. Very expensive.”

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Posted 7 months ago

“found it very difficult to contact while i was on hoiday and was unabe to contact reference trying to find out if i was covered for illness.”

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Posted 8 months ago

“Travelled once only so far”

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Posted 8 months ago

“I was very dismayed that you appear ageist. Because my husband is now 67 you no longer offer ski insurance. I won’t renew next year. My experience tells me that younger people are more prone to ski accidents not elderly, if you are now cladding 67 as elderly. Very very disappointimg where the work force carry on into their 70,s but we discriminate in this way.. I would love to see the data that leads you to this decision.”

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Posted 9 months ago

“Really disappointed that on compare the market just a week before my renewal the price was substantially lower than the renewal price you gave me. The operator’s attitude of ‘well go elsewhere then’ was not well received. We will look to packaged bank accounts before our next renewal date.”

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Posted 9 months ago

“So hard to get are money back after having to cancel on medical advice”

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Posted 10 months ago

“Good insurance, 'Ian' doesn't need to send me life updates every hour though...”

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Posted 10 months ago

“How can you rate insurance when you’ve just bought it?”

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Posted 11 months ago

“please retain medical information year on year so i do not have to enter it all over again every time. this is time-consuming and surely unnecessary”

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Posted 1 year ago

“Can't really review the policy I purchased as have no idea how any future claims will be handled, but given 3 stars as the purchase was pretty easy”

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Posted 1 year ago

“I haven't actually travelled yet, so not had to use the insurance so cant comment. However, I'd definitely welcome fewer advertising emails!!”

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Posted 1 year ago

“I never had to claim on the insurance so I can't really comment.”

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Posted 1 year ago

“Can’t judge unless we have to make a claim…”

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Posted 1 year ago

“Too early to say”

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Posted 1 year ago

“l have not traveled yet so have no experience of using Explorer”

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Posted 1 year ago

“Insurance appears quite comprehensive, I have used your company for a number of years but this year appears more expensive than competitors.”

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Posted 1 year ago

Explorer Travel Insurance is rated 4.6 based on 5,739 reviews