Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,621 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Easy site to follow price very good”

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Posted 4 years ago

“Fortunately I have had nothing gone wrong within the 2 years I've held explorer insurance so cannot comment on their claim service. I was upset at the charges for added cruise holidays in my renewal notice which brought my premium in line and slightly more expensive than competitors.”

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Posted 4 years ago

“Good Value simple process from start to finish”

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Posted 4 years ago

“Excellent service at a good price”

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Posted 4 years ago

“I found the policy very competitive and adequately met my travel needs. Regards Ray Sullivan”

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Posted 4 years ago

“Insurance is affordable and with good coverage even for my pre-existing condition. A friend recommended to me and i am going to recommend to other friends too”

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Posted 4 years ago

“Excellent service. Good support. Renewed for additional term”

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Posted 4 years ago

“Very helpful staff when obtaining cover for pre-existing conditions. Very good competitive price, and paperwork received was less extensive/bulky than other insurers I've dealt with in the past, which was great. Would highly reccomend.”

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Posted 4 years ago

“Excellent value for money. Very good user-friendly website makes obtaining insurance easy with good information.”

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Posted 4 years ago

“First class service, very helpful,excellent company to deal with.”

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Posted 4 years ago

“I PAID AGAIN FOR THE SAME COVER TO AUSTRALIA I PURCHASED LAST YEAR, ONLY TO RECEIVE AN E MAIL ADVERTISING 20% OFF NEW INSURANCE COVER!!! THANKS A LOT. I COULD HAVE SAVED £36.00 IF YOU HAD GIVEN ME THAT DISCOUNT.”

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Posted 4 years ago

“Excellent Service once again, thank you Explorer Travel”

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Posted 4 years ago

“I haven't needed to use or contact them yet but setting it up was really easy.”

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Posted 4 years ago

“Use friendly website. Tremendous value for money.”

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Posted 4 years ago

“very informative and good customer relations, easy to purchase and good cover for our medical needs.”

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Posted 4 years ago

“Happy with the last year’s insurance,so disided to take out again this year,quickly dealt with and sorted.”

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Posted 4 years ago

“Have sent two emails to you about my Travel Insurance this week and not one reply, not very good customer relations.”

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Posted 4 years ago

“Purchased this cover for a holiday having previously used Explorer twice before and although I have never had to make a claim i liked the way it's easy to purchase the best possible cover for my needs and reasonably priced.”

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Posted 4 years ago

“Excellent customer service from start to finish .Just renewed our travel insurance by phone , gentleman explained everything in great detail . Will definitely renew with Explorer again .”

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Posted 4 years ago

“Pricing very competitive. Response on the phone when amending a detail on the policy was swift & efficient.”

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Posted 4 years ago

Explorer Travel Insurance is rated 4.6 based on 5,621 reviews