Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,621 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The purchase of my travel insurance with Explorer Insurance, went very smoothly. I would recommend this company.”

Helpful Report

Posted 5 years ago

“Efficient .”

Helpful Report

Posted 5 years ago

“Easy to follow web site, medical questions simple to understand, very cost effective. Have used twice before but through an agency, easy purchase online and simple to print off documents. Thank you.”

Helpful Report

Posted 5 years ago

“friendly staff, very helpful, will use again.”

Helpful Report

Posted 5 years ago

“One of the cheapest covering my standard ageing health issues but still expensive”

Helpful Report

Posted 5 years ago

“I was very pleased with explorer travel and have used a few times but I recently purchased an insurance to go to Spain,I have medical issues the money has been taken from my account but I haven't received my documents I keep getting a standard arid letter not good enough Explorer”

Helpful Report

Posted 5 years ago

“This was the first time I have ever had to make a claim with travel insurance and the process was smooth and simple. All of your staff were extremely helpful and made the experience very simple.”

Helpful Report

Posted 5 years ago

“excellent value cant fault it at all AA++”

Helpful Report

Posted 5 years ago

“Easy web site to use...able to find all ailments to register quickly...not all have "an extra charge". I have used them before... fortunately have not needed to claim so can't comment on the response time or ease of claim.Having said that they are very competitive on price hence I continue to use them and would recommend.”

Helpful Report

Posted 5 years ago

“We put in a claim to Explorer due to a missed port on our Sept cruise. The necessary paperwork was filled in and sent to the claims dept, three weeks later the money was in my bank EXCELLENT SERVICE. We have used Explorer for the last few years and will continue to do so.”

Helpful Report

Posted 5 years ago

“Excellent service great team as always excellent”

Helpful Report

Posted 5 years ago

“sent an email to make a claim and received no reply. extremely disappointed and upset.”

Helpful Report

Posted 5 years ago

“No problems very straightforward and easy to deal with”

Helpful Report

Posted 5 years ago

“I have been using Explorer insurance for several years and find them to be professional, courteous and very helpful. Their quotes are always cheaper than other companies therefore, I will continue to recommend them to others.”

Helpful Report

Posted 5 years ago

“We purchased premium travel insurance and attempted to go through the claims procedure when the airline we booked with collapsed ahead of our holiday. The process has been very unsatisfactory. There has been no communication from the claims firm despite repeated attempts to obtain the relevant claims forms, so we haven't had a chance to even start our claim.”

Helpful Report

Posted 5 years ago

“Great price and great service. Will definitely use them again.”

Helpful Report

Posted 5 years ago

“This is the second time we have used explorer for our annual trip policy. The forms are simple and clear. We have not had to use them yet and hopefully never will. They are competitive and appear to provide comprehensive cover.”

Helpful Report

Posted 5 years ago

“Easy to fill in form and happy with the price.”

Helpful Report

Posted 5 years ago

“Never had any problems and used Explorer for travel insurance for a few years”

Helpful Report

Posted 5 years ago

“Helpful company”

Helpful Report

Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,621 reviews