Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,650 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,650 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“No problem at all with this insurance everything was explained very well.”

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Posted 5 years ago

“Have dealt with Explorer Travel Insurance on a number of occasions and always been happy with your service.”

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Posted 5 years ago

“I have just returned from a cruise covered by Explorer Travel Insurance, I have 2 more booked with the same insurerer but being invited to rate Explorer Ins I have looked into their success rate on paying out claims and this to say the least is dismal, I have used them many many times and never had to make a claim but what I have been reading about Explorer Ins will deter me from trusting the company with any future business......most 5 star ratings tell you they are well priced and easy to deal with but read the 1 star ratings and you may well like me change your mind. I am rating this as 5 star only because thats what most people look at.”

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Posted 5 years ago

“Easy to use website after being recommended by a friend. Price very competitive. Slightly puzzled as to difference between EU! and EU2.”

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Posted 5 years ago

“We always use Explorer”

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Posted 5 years ago

“Wouldn't even give one star, by far the worst travel insurancer, the team seem uneducated in there field therefore extremely unhelpful. Bitterly disappointed with the service.”

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Posted 5 years ago

“Easy website to use and good price for insurance offered.”

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Posted 5 years ago

“It was quick and efficient and easy to follow also reasonable price Mr A”

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Posted 5 years ago

“easy online to get a price and medical problems easy to understand only remains to get a full view if we were to claim We had a good holiday with no medical problems.”

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Posted 5 years ago

“Big thank you all when well and did not need to claim. Peace of mind.”

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Posted 5 years ago

“The insurance was just what I needed,had no need to use it but it was there just in case.Thank You”

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Posted 5 years ago

“Good service, I have used them last year. Straight forward buying my policy online. Thanks”

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Posted 5 years ago

“Booked a holiday to Israel with family and missed our connecting flight. No further flight for 48 hrs so decided to reyurn home. Thought insurance would cover the lose of nearly 4000 pounds. Insurance claims company refused to pay any compensation after awaiting 8 weeks for decision.”

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Posted 5 years ago

“Explorer travel insurance company is a joke and their policies not fit for purpose. Worst company I have ever had to deal with regarding a claim. They lie just not to pay out. Avoid like the plague!!”

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Posted 5 years ago

“Seems to cover all I wanted to cover”

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Posted 5 years ago

“Always efficient and polite”

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Posted 5 years ago

“this is my second time using your firm and I find it easy to access and helpful.”

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Posted 5 years ago

“Thankfully we have never had to make a claim, however the web site is easy to negotiate & easy to add pre exsisting medical problems. The level of cover is good & the premiums charged are very competitive. We have used Explore for the past few years.”

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Posted 5 years ago

“Competitive price and easy purchase via Explorers website as always - thanks”

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Posted 5 years ago

“Good price”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,650 reviews