Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,647 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,647 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to use. The cover we had is just what we wanted. Would recommend to anyone.”

Helpful Report

Posted 2 years ago

“Great policy for older clients with pre-existing medical conditions”

Helpful Report

Posted 2 years ago

“I’ve used Explorer Travel for a couple of years now and I’m very happy with the service. Easy to arrange, competitive price and clear guidance given. I particularly like they email you emergency contacts just before you leave on your trip, as they are so handy to have in your in-box. Will use again definitely.”

Helpful Report

Posted 2 years ago

“Easy to use website and medical declaration forms. Have used this company for a number of years as they have very competitive prices for covering pre existing conditions. We know they are reliable if you need to claim as we have unfortunately had to do this after my husband fell and broke his hip in Egypt. Had no trouble claiming and getting help while out there. There were a couple of problems during the event but nothing major. You only know how good an insurance policy is until you need to use it.”

Helpful Report

Posted 2 years ago

“Very easy to do had no problems”

Helpful Report

Posted 2 years ago

“Easy process”

Helpful Report

Posted 2 years ago

“It was the best value for my needs on the market”

Helpful Report

Posted 2 years ago

“Simple online purchase, good value for money and good cover. ideal for someone with a pre-existing medical condition. I will continue to use Explorer.”

Helpful Report

Posted 2 years ago

“I have given a neutral 3 stars as a true review can only be completed if, should I have a claim, we see how well you deal with that claim at that time. Hopefully very well!”

Helpful Report

Posted 2 years ago

“Been with this company for years. Easy to navigate website, competitive policies and always prompt response to any queries I have. Also, during Covid-19 when holidays were cancelled they behaved with integrity which says a lot about the company as a whole. Top marks!”

Helpful Report

Posted 2 years ago

“So far pleased with my purchase, But Hopefully will not get to know how good”

Helpful Report

Posted 2 years ago

“Used them before never had any bother any good price”

Helpful Report

Posted 2 years ago

“Premium costs are fair, good customer service. Only until a claim is made could I comment more”

Helpful Report

Posted 2 years ago

“Very easy to arrange even though I am 75”

Helpful Report

Posted 2 years ago

“I used Explorer Travel Insurance in November 2019. The price of cover has gone up but I realise times are different now and I am three years older! You were not the cheapest quote but I chose you based on previous experience.”

Helpful Report

Posted 2 years ago

“perfect and affordable cover for me and my children”

Helpful Report

Posted 2 years ago

“Easy to order online and a fair price.”

Helpful Report

Posted 2 years ago

“I’ve purchased the annual and I can comment that it was easy to purchase online and was good value for money.”

Helpful Report

Posted 2 years ago

“Easy to use web site and competitive price .”

Helpful Report

Posted 2 years ago

“Would certainly recommend it. Have had annual travel insurance with Explorer for a number of years and always found the yearly cost reasonable even though my husband needs medical insurance on top. Just a shame that the insurance is only available up to the age of 70.”

Helpful Report

Posted 2 years ago

Explorer Travel Insurance is rated 4.6 based on 5,647 reviews