Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,649 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,649 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Renewal was straightforward and reasonably priced for changes to cover.”

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Posted 5 years ago

“Offers all the cover of more expensive companies and the staff are very pleasant and easy to deal with.”

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Posted 5 years ago

“Disgraceful experience with explorer. Those who have a good word to say of them appear not to be claims clients. See what happens when you make a claim. Promise after promise to settle and nothing transpires. Do not recommend”

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Posted 5 years ago

“THis company disgraces itself in settling claims. Time after time they promise payment on its way. Fails to happen within a reasonable period of time”

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Posted 5 years ago

“This is our 5th time using explorer we find easy to use online with a very favourable outcome hope to keep on using in the future”

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Posted 5 years ago

“I have claim on going at the moment . Nobody answers the phone , email auto reply saying I’ll be dealt with in 10 days. Which I have has many times . I have asked for updates. No reply. Lost documents even when sent on email twice . Asked for a call . No response Asked for complaints email and number , no response . This has been going on for 6 weeks . now . Will be forwarding my compliant to the FFS . Terrible customer service .”

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Posted 5 years ago

“Have been trying to get my claim settled for over a month. Continuously promised settlement but without success”

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Posted 5 years ago

“quick and easy to do, great price for platinum cover. this is my third time and no doubt i will be back again.”

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Posted 5 years ago

“Did not need to use this insurance thankfully”

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Posted 5 years ago

“I have been using Explorer T' I'. for my insurance needs for the last few years, and have found them to be helpful friendly and excellent value for money.”

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Posted 5 years ago

“my daughter is down syndrome. you have great pricing for people with medical conditions and the screening process is simple and clear Always use you for this.”

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Posted 5 years ago

“This insurance is affordable and covers everything needed. I have used this company numerous times now and included some complex needs with it still being affordable and comprehensive.”

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Posted 5 years ago

“very good value as never had too make a clame”

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Posted 5 years ago

“The cost of insurance was very good”

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Posted 5 years ago

“I've used Explorer quite a few times and recommended them to friends, their staff are always very helpful and make it easy to sort out any potential problems. We don't use anyone else now.”

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Posted 5 years ago

“Easy to use and great the policy that best suits me.”

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Posted 5 years ago

“Have used Explorer to insure my travel for three or four times and you are very easy and convenient to book online, especially with medical conditions. Top marks!!”

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Posted 5 years ago

“Claim procedure is very poor and response times slow. Will not use this insurere again”

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Posted 5 years ago

“I purchased a new couples annual travel policy on line with existing medical conditions, the process was straight forward and the price was better than other companies.”

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Posted 5 years ago

“No problem at all with this insurance everything was explained very well.”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,649 reviews