Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,617 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online failed so phoned and completed transaction so OK”

Helpful Report

Posted 9 months ago

“It was easy and quick to fill up. It had covered my medical needs and my travel requirements.”

Helpful Report

Posted 9 months ago

“The insurance cover is wide and the premiums are very competitive. The service of the company is excellent and it is easy to communicate with them. I have never had a reason to look elsewhere.”

Helpful Report

Posted 9 months ago

“Can't really review the policy I purchased as have no idea how any future claims will be handled, but given 3 stars as the purchase was pretty easy”

Helpful Report

Posted 9 months ago

“Great product”

Helpful Report

Posted 9 months ago

“it was nice to be able to speak to an actual person prior to taking out the policy on line, regarding coverage of a deposit to a travel agency having already been paid”

Helpful Report

Posted 9 months ago

“First time I've used you & so far excellent service. I haven't been on holiday yet as I go in may but good attentive service.NICE ONE.”

Helpful Report

Posted 9 months ago

“Easy to use.”

Helpful Report

Posted 9 months ago

“Very easy to navigate”

Helpful Report

Posted 9 months ago

“We are in our 80's with some existing medical issues but Explorer were easy to deal with and we had no difficulty getting through to talk to an actual person. Fortunately we have not had to make a claim and hope that we will not need to but, if we had to I am sure we would be dealt with objectively and fairly.”

Helpful Report

Posted 9 months ago

“Simple procedure to set up my annual travel insurance - well done !”

Helpful Report

Posted 9 months ago

“Excellent service from advice centre. Answered all my queries. Used before and will use again.”

Helpful Report

Posted 9 months ago

“Excellent service. The travel insurance was very quick and straightforward to organise.”

Helpful Report

Posted 9 months ago

“Prompt reply. Excellent service”

Helpful Report

Posted 9 months ago

“Easy to set up and good on price. Got a few trips planned this year so it was good to get travel insurance for year. Works out cheaper than individual.”

Helpful Report

Posted 9 months ago

“Although I have not had to call upon the services of Explorer Travel (fingers crrossed!), whenever I have had to contact them about soaking out a policy, whoever I have spoken with has been polite, courteous and efficient. The value for money is excellent and their website is easy to understand. I heartily recommend them.”

Helpful Report

Posted 9 months ago

“Excellent,prompt service in delivering the policy.”

Helpful Report

Posted 9 months ago

“Having purchased a single-trip policy previously, I was confident that Explorer's multi-trip policy was good value and would meet my needs this year when I have three holidays booked.”

Helpful Report

Posted 9 months ago

“Value for money”

Helpful Report

Posted 9 months ago

“Delayed baggage over 24hours , unfortunately being in rural Zimbabwe the local market didn’t take cards so everything I had to buy was cash! Also had to pay $30 for taxi to pick up the luggage from the airport the next day and bring it back to the hotel! Claim rejected without receipts and taxi fare rejected with a receipt. My friends insurance paid her £50! At least it was something ! I need to start reading the fine print in tiny letters as insurance wasn’t what it used to be !!”

Helpful Report

Posted 9 months ago

Explorer Travel Insurance is rated 4.6 based on 5,617 reviews