Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,617 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very helpful”

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Posted 6 months ago

“Good and person centred communication!”

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Posted 6 months ago

“Gives piece of mind having good travel insurance with cruise cover . We both have medical condisions which are covered with this policy which is well laid out to the customer. But you never know how good any company is until you make a claim so far no problems. Would use this company again.”

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Posted 6 months ago

“I only have experience of renewing travel insurance. I was pleased with service when doing this.”

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Posted 6 months ago

“Really disappointed that on compare the market just a week before my renewal the price was substantially lower than the renewal price you gave me. The operator’s attitude of ‘well go elsewhere then’ was not well received. We will look to packaged bank accounts before our next renewal date.”

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Posted 6 months ago

“Best travel insurance I could find with good cruise cover”

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Posted 6 months ago

“i recently required emergency treatment while in Thailand, you were excellent in the service you supplied in getting me treated and back home.”

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Posted 6 months ago

“So hard to get are money back after having to cancel on medical advice”

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Posted 6 months ago

“Good and prompt service”

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Posted 6 months ago

“Happ with the Travel Insurance that I have purchased”

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Posted 7 months ago

“Very easy to book, value for money.”

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Posted 7 months ago

“i was looking for travel ins with many comparisons and overall explorer came up best to suit my needs.iwould recomend to enyone to give you a try .thank you.”

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Posted 7 months ago

“very straightforward easy to use”

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Posted 7 months ago

“First time going abroad since early 2020 so Explorer needed again. Easy online forms to complete. Price gone up but as I'm now 80 I expected it. I love the daily update from Ian about what is happening with his local airport/dog and family. Makes you feel like he's an old friend. More approachable if it is needed.”

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Posted 7 months ago

“Very satisfied with service offered Staff very helpful when phoned”

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Posted 7 months ago

“Easy to accesws but haven't travelled yet since buying so don't know how the company would react to any claim”

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Posted 7 months ago

“They made it very easy and we’re very professional, throughout, would recommend them”

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Posted 7 months ago

“Easy to navigate quote and having used the website Travelsupermarket I know the price is competitive. Also like what feels like a personal touch from the CEO in his regular emails. Second time I have bought from them in recent years.”

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Posted 7 months ago

“Have used you for last few years with no problems very helpful and good value for our money”

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Posted 7 months ago

“Not tested the actual cover, but I have been inundated with spam emails from Explorer Travel Insurance since I bought the policy”

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Posted 7 months ago

Explorer Travel Insurance is rated 4.6 based on 5,617 reviews