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Explorer Travel Insurance Reviews

4.6 Rating 5,621 Reviews
94 %
of reviewers recommend Explorer Travel Insurance
4.6
Based on 5,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
Documents Delivered On-time
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read Explorer Travel Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Always very help I have been using you for a few years now and the insurance is very reasonable
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Posted 4 years ago
Site easy to use and prices reasonable - have used this company before and had to cancel due to my wife's injury and they were fast and efficient in sending us the cancellation coverage
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Posted 4 years ago
Easy quote and application process. Quote was so much cheaper than other companies.
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Posted 4 years ago
Easy to use website, and insurance at a reasonable price for a good range of cover including existing health issues.
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Posted 4 years ago
I have used your company for several holidays over the last few years and found your customer service excellent.
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Posted 4 years ago
explorer is a preferred option for people in our age group with pre existing medical conditions . All our insurances both local an international have been easy to arrange with excellent pricing. Many thanks. Francis and Maureen Boughton
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Posted 4 years ago
Efficient service in provision of our policy
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Posted 4 years ago
Clear concise web site so you know where you stand. Experienced personnel and you had confidence in what they told you. So overall a good experience in booking our travel insurance yet again with Explorer.
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Posted 4 years ago
Have used explorer insurance for a number of years and find all the operators that I have spoken to very helpful and explained reasons for differences in policy and price.
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Posted 4 years ago
I had two phone conversations with the first adviser, & was disappointed with the outcome. She spoke very rapidly and did not reference any ‘previous customer’ benefit. I was tempted to get cover from another provider but felt the Explorer insurance was comprehensive & didn’t relish going through the whole procedure again with a new insurer. I made a third phone call to clarify some info & spoke with a different adviser- this was a much better experience - she took her time, acknowledged l was a previous customer & she ‘saved the day’ as far as I was concerned & I renewed the insurance, but the first adviser nearly lost our custom - perhaps some training would help.
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Posted 4 years ago
I do not know what to say as it is all done online but the quote and Terms were acceptable so I went for it!!
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Posted 4 years ago
Easy to renew policy after calling with reminder. No increase in price for additional extra medications..
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Posted 4 years ago
Got good deal for 12 day cruise to the Persian gulf for Jan 2020 so inquired about a 8 day cruise around the Mediterranean and got a quote twice the cost of the Persian one so not very consistent
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Posted 4 years ago
Straightforward quotation process with generous acceptance terms for existing medical conditions and favourable premiums compared to other providers
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Posted 4 years ago
Excellent process and service when purchasing this travel insurance on line.
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Posted 4 years ago
This is our sixth policy with Explorer Travel Insurance and it has always been easy to buy, reasonably priced, and the service excellent.
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Posted 4 years ago
I have been using explorer insurance for more than ten years now and have been very pleased with both the service and the premium. As a cancer survivor it is nice to know I can still find affordable insurance. In fact my condition is now noted but no extra premium is added! The only reason I haven’t given five stars is that I, fortunately, have never needed to claim!
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Posted 4 years ago
Straightforward to get a quote and fair terms and conditions.
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Posted 4 years ago
Used Explorer for a number of years. Online system is easy to use and instant quotes. Purchasing is as efficient. Not had to claim so can’t comment on the process of doing so. Will continue to use Explorer when required again.
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Posted 4 years ago
The company settled a claim I made for a cancellation because of a medical emergency very efficiently. I therefore decided to re insure with you
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Posted 4 years ago
Explorer Travel Insurance is rated 4.6 based on 5,621 reviews