Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,645 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had no experience of calling on the policy but as far as price and cover offered is concerned it seems very good.”

Helpful Report

Posted 4 months ago

“I feel this was really value for me and not too expensive”

Helpful Report

Posted 4 months ago

“Very happy with the policy Thank you”

Helpful Report

Posted 4 months ago

“Good value”

Helpful Report

Posted 4 months ago

“Attentive and competitive rates.”

Helpful Report

Posted 4 months ago

“I made a mistake when I arranged the cover online on a weekend - this was quickly and easily put right on the next working day following an email to the team.”

Helpful Report

Posted 4 months ago

“Very prompt and friendly service. No experience so far of claims,long may it continue!”

Helpful Report

Posted 4 months ago

“Easy to purchase , clear communication”

Helpful Report

Posted 4 months ago

“Good policy and I am sure that normally the details would come to me fast by email but I have a talktalk email address and your company for some reason has a problem with this which means that you cannot send anything to me that way. My wife also bought a similar policy from you which she received OK on her icloud address but she was then unable to forward it to me. So I then had to ask for it through snail mail. I have no problem with my address with other suppliers. Can you not get this inexplicable problem sorted out? Regards Stuart Burgess”

Helpful Report

Posted 4 months ago

“Easy form completion for senior citizen with several medical problems”

Helpful Report

Posted 4 months ago

“Recently bought an annual policy. Initially made a mistake with the start date but this was quickly sorted out with a wee email exchange which, because I was in the 14 day cooling off period had no additional charge attached.”

Helpful Report

Posted 4 months ago

“Cheapest pre medical insurance around”

Helpful Report

Posted 4 months ago

“It's the best price of all I tried. Ian Jennings's messages just add a personal feel to the whole thing.”

Helpful Report

Posted 4 months ago

“Service person good. Very expensive.”

Helpful Report

Posted 4 months ago

“Well impressed with the cover provided, & much more affordable than others”

Helpful Report

Posted 5 months ago

“The person I was speaking to on the phone was very helpful.”

Helpful Report

Posted 5 months ago

“I was very satisfied with your cost of insurance and cover for my family and myself. It gave me great peace of mind”

Helpful Report

Posted 5 months ago

“Although had no need to claim on the insurance policies, they were easy to purchase and appropriate to our needs. The only problem we encountered was trying to contact them by phone to advise of additional medical issue - gave up eventually after protracted period in a queue.”

Helpful Report

Posted 5 months ago

“Great insurance great customer service”

Helpful Report

Posted 5 months ago

“Very professional people can’t do enough to help and make sure you have everything you need”

Helpful Report

Posted 5 months ago

Explorer Travel Insurance is rated 4.6 based on 5,645 reviews