Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,621 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Easy to get a quote, appears easy to get cover, reasonable prices even with medical conditions. My 'go to' travel insurer”

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Posted 2 years ago

“Really good company, and very helpful. I did make a few mistakes with my policy and they were quick to amend it for me. I will be using these guys again.”

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Posted 2 years ago

“We were forced to cancel our holiday 5 days before our policy expired. We were immediately paid in full. I have subsequently renewed several times and my only complaint is Ian is a pain in the but with the amount of emails he sends, so have unsubscribed”

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Posted 2 years ago

“Ease of access and quick results”

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Posted 2 years ago

“Good service. Good price.Good site easy to use.All in all very good.”

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Posted 2 years ago

“I have given a 5star rating because as with any insurance policy you will never know how good it is until you come to make a claim. Unfortunately I had to make s claim on my policy due to a missed departure, I am pleased to say that my claim went smoothly and I was fully reimbursed for my losses. I will be using this company again in the future. It was easy to set up the policy and communication with them was excellent,they furnished me with all the information that I would need if things went wrong. I would recommend this company.”

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Posted 2 years ago

“The policy covers all my needs”

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Posted 2 years ago

“The strange thing about insurance is that you need to use it to understand if it good or not, and yet having to use it to any degree is normally not what one wants. As yet we have not needed to use The Explorer Travel Insurance - close but not quite worth the hassle we expect. We needed to cut short our recent trip to Madeira, and come home nine days early. We had both become ill with an issue never previously experienced. We were using our Apartment in the Pestana Grand and so were self-sufficient and did not need to come into close contact with anyone else. We booked a return trip with Eazyjet. This cost us just under £200. The unused remaining one week in our Timeshare Type apartment was able to be credited for future use. We have now been home for just 0ne week and have not been well at all. We believe we have both been subject to Covid (something we had avoided previously). This has been a very unpleasant experience, however, one which we have been happier to experience in the comfort and privacy of our own home, rather than in a clinic/hospital In Funchal. Probably a win-win situation all-round for us and for Explorer Travel Insurance. All we need now is a box of chocolates to cheer us up, but we suspect that does not come into the Explorer Travel Terms and Conditions. Hopefully, we shall have many future trips abroad without needing to call upon Explorer Travel Insurance. Alan and Pat Hall”

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Posted 2 years ago

“used them before. good service”

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Posted 2 years ago

“Thank you Explorer Insurance for your prompt assistance while I was abroad. Although the level of insurance I purchased did not cover the cost of the medical I required, I was given good, prompt advice of where to go for treatment which was affordable for me.”

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Posted 2 years ago

“Good price and easy to get”

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Posted 2 years ago

“My claim was dealt with quickly and efficiently”

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Posted 2 years ago

“Quick service, good price, policy posted out to me at no extra charge. Thankfully I did not have to make use of my policy while abroad. I will use Explorer travel insurance in future.”

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Posted 2 years ago

“I was very impressed with the speed at which you acted in issuing a cover as I had totally forgotten to purchase travel insurance. Thank you so very much. Kind regards C Ffrancis”

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Posted 2 years ago

“Very reasonable.. Excellent service”

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Posted 2 years ago

“Very good thank you”

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Posted 2 years ago

“Good website. Easy to navigate, including medical conditions. Good cover offered at a reasonable price”

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Posted 2 years ago

“Used your company a few times and would never use anyone else your rates are very competitive and your staff are very helpful will be using you again for my next holiday”

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Posted 2 years ago

“Covers everything I need for my trip, easy to purchase.”

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Posted 2 years ago

“Good Insurance ............ but expect to receive dozens of follow up friendly but unwanted emails from their CEO about stuff you are really not interested in.”

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Posted 2 years ago

Explorer Travel Insurance is rated 4.6 based on 5,621 reviews