Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,621 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Easy website to navigate, very clear. Helpful over the phone. Good value for money”

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Posted 4 years ago

“Just renewed again for the third year. Both myself and my husband unfortunately had costly illnesses abroad on 2 separate holidays requiring hospital treatment. Explorer Travel Insurance paid out quickly with no quibble at all, and their 24 hour helpline was invaluable at the time of the incidents. Highly recommended.”

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Posted 4 years ago

“Very pleased with this insurance.It always works out cheaper than other companies .”

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Posted 4 years ago

“I came to you for my travel insurance, because i had used you 3 years ago, and was very pleased with your cover. Your assistant (Zoe) was very helpful, and talked me through the process of applying for travel insurance. your cover and quote was acceptable. Very pleased with the service given.”

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Posted 4 years ago

“Really good customer service - spoke with a very friendly team member who answered my questions very well. Thanks for you help!”

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Posted 4 years ago

“The online form was fairly straightforward including all the declarations for various ailments. The quote was instantaneous and payment simple to achieve. The various documents were accessed from an email and were easy to download.”

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Posted 4 years ago

“Excellent customer service, used your service 3/4 times and will again for next February if not before thanks”

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Posted 4 years ago

“Quick and efficient, easy to understand over the phone service.”

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Posted 4 years ago

“I HAVE USED EXPLORER ON SEVERAL OCCASIONS AND HAVE HAD NO PROBLEMS AT ALL. I HAD TO CANCEL MY HOLIDAY ON ONE OCCASION AND CLAIMING MY REFUND WAS STRAIGHT FORWARD. I HAD NO HESITATION ON USING EXPLORER AFTER THAT.”

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Posted 4 years ago

“Fairly easy to complete the forms on-line and to receive a competitive quote plus the benefits, ie medical costs etc, are of a very reasonable level.”

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Posted 4 years ago

“Very reasonable and fairly extensive cover. Also good for pre-existing conditions. I've found their customer service very responsive when required.”

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Posted 4 years ago

“Easy to use on line application”

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Posted 4 years ago

“Used them for last 5 cruises,never had a claim but they cover all my medical conditions including COPD arrhythmia and blood pressure and cholesterol for a reasonable price .site easy to use also”

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Posted 4 years ago

“So easy to get and reasonably priced medical add on”

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Posted 4 years ago

“Easy to purchase online. I like the option to set all excesses to nil for a small extra charge on the policy.”

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Posted 4 years ago

“very straight forward”

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Posted 4 years ago

“The operator I dealt with was great”

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Posted 4 years ago

“have used you before so was happy to go again however a big hike in cost understand able due tochanges in my health”

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Posted 4 years ago

“One of the best Travel Insurance Companies.”

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Posted 4 years ago

“Very helpful when I noticed a mistake on paperwork fix it straight away”

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Posted 4 years ago

Explorer Travel Insurance is rated 4.6 based on 5,621 reviews