Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,854 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,854 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All fine. Saved on phone,but could have hard copy if required.”

Helpful Report

Posted 9 months ago

“Very thorough and clearr makung decions easier.”

Helpful Report

Posted 9 months ago

“excellent value for money”

Helpful Report

Posted 9 months ago

“It was easy to enlist”

Helpful Report

Posted 9 months ago

“Easy to use web site and good price”

Helpful Report

Posted 9 months ago

“The agent with whom I spoke was very helpful, and saved us money with suggestions rather than encouraging me to add extra items, that we really did not need, which I have had before when dealing with travel insurance agents. She was excellent.”

Helpful Report

Posted 9 months ago

“Very happy with the application process. I made a mistake with my inputting and emailed the customer service team to rectify it. It was done straight away and the policy was amended and reissued. Thank you!”

Helpful Report

Posted 9 months ago

“I have been using Explorer Travel Insurance for some years now and have always found them to be very helpful. They are contactable by phone, which is ideal if you have medical conditions, and their prices are very good in comparison to other companies. I have recommended them to several friends over the years”

Helpful Report

Posted 9 months ago

“I have had no experience of calling on the policy but as far as price and cover offered is concerned it seems very good.”

Helpful Report

Posted 9 months ago

“I feel this was really value for me and not too expensive”

Helpful Report

Posted 9 months ago

“Very happy with the policy Thank you”

Helpful Report

Posted 9 months ago

“Good value”

Helpful Report

Posted 9 months ago

“Attentive and competitive rates.”

Helpful Report

Posted 9 months ago

“I made a mistake when I arranged the cover online on a weekend - this was quickly and easily put right on the next working day following an email to the team.”

Helpful Report

Posted 9 months ago

“Very prompt and friendly service. No experience so far of claims,long may it continue!”

Helpful Report

Posted 9 months ago

“Easy to purchase , clear communication”

Helpful Report

Posted 9 months ago

“Good policy and I am sure that normally the details would come to me fast by email but I have a talktalk email address and your company for some reason has a problem with this which means that you cannot send anything to me that way. My wife also bought a similar policy from you which she received OK on her icloud address but she was then unable to forward it to me. So I then had to ask for it through snail mail. I have no problem with my address with other suppliers. Can you not get this inexplicable problem sorted out? Regards Stuart Burgess”

Helpful Report

Posted 9 months ago

“Easy form completion for senior citizen with several medical problems”

Helpful Report

Posted 9 months ago

“Recently bought an annual policy. Initially made a mistake with the start date but this was quickly sorted out with a wee email exchange which, because I was in the 14 day cooling off period had no additional charge attached.”

Helpful Report

Posted 9 months ago

“Cheapest pre medical insurance around”

Helpful Report

Posted 9 months ago

Explorer Travel Insurance is rated 4.6 based on 5,854 reviews