Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,621 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Glad had this insurance for single trip only cause 'small print' excludes a lot. My claim for baggage lost was declined as insurance doesn't cover returning flight 🙃 god knows why would they make such unique rules. Will not recommend to anyone!”

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Posted 1 year ago

“Unfortunately I was taken ill whist on holiday. Explorer dealt with my claim and responded within a month. Very efficient service.”

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Posted 1 year ago

“One of the best prices on comparison sites. Easy to arrange and great communication.”

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Posted 1 year ago

“The travel insurance was very straightforward and easy to understand and covers my needs”

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Posted 1 year ago

“Pleased with quote and service”

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Posted 1 year ago

“I was contacted by Laura Niles from Vesta Financial services who is very professional and worked in the best way to find me the best quote life cover. I’m very pleased and recommend this services.”

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Posted 1 year ago

“Very quick response.”

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Posted 1 year ago

“Competitive rate, Easy to understand policy. Seem to have good customer service”

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Posted 1 year ago

“Having only purchased. WHY the policy which I hadn't used yet I cannot say what they are like,but I do have to say that the staff that sold me the policy seemed to know what they were doing”

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Posted 1 year ago

“We had to cancel our holiday last minute for health reasons. Explorer settled our claim very quickly and efficiently. We were happy to to renew with them this year.”

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Posted 1 year ago

“Hard to write a review of a product I haven't had to use as yet. I understand why it is important to have insurance but, until you have to make a claim, it is difficult to say whether or not explorer is a good company to have a policy with.”

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Posted 1 year ago

“Good value”

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Posted 1 year ago

“Insurance quote was right for what I needed. An annual workdwide policy. Buying online was straightforward.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Cover looked good--but did not need to use it so ---no problems. Had a minor issue and had to ring you as I could not get it to take payment and after much messing around on laptop, I got it to take payment but did not realise, it had taken expiry date out and replaced by entry date--thus looking like I was returning on same day. I had to ring up, correct and then pay extra and get different policy”

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Posted 1 year ago

“I cannot rate you as not been away yet. IWe go away on the 30th June and are not back until the 16th in the evening. However the service so far has been excellent so will rate you on that. Many thanks Carole Walters”

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Posted 1 year ago

“Not that hard at all to use.”

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Posted 1 year ago

“Quick and easy”

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Posted 1 year ago

“Friendly and helpful salesperson, prompt receipt of emailed policy documents”

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Posted 1 year ago

“Efficient service. Sensible prices”

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Posted 1 year ago

Explorer Travel Insurance is rated 4.6 based on 5,621 reviews