Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,621 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“We have used Explorer Travel Insurance for a few years now and we have been very pleased with their prices and the amount of cover categories yoiu can select. This makes for a more personal service.”

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Posted 5 years ago

“HELPFUL AND STRAIGHTFORWARD, AS THEY SHOULD BE. THE PROOF OF THE PUDDING WOULD COME IF I NEEDED TO CLAIM!”

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Posted 5 years ago

“No problem with the online form, used them 3 times but never had a claim so cannot comment on any claim experience.”

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Posted 5 years ago

“Good service with everything explained.”

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Posted 5 years ago

“I felt to be in a very ,safe, pair of hands.”

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Posted 5 years ago

“Easy to use helpful getting covered for what we wanted”

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Posted 5 years ago

“Year after year, a great service and very helpful staff”

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Posted 5 years ago

“Pleased at having no hassle to sort out.”

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Posted 5 years ago

“This is the second year running I have purchased your holiday insurance. This years does not take effect until 9th. December. Hopefully it is only for peace of mind and I don't have to make a claim. At present I have never had to make any type of claim. Explorer is a very competitive price and long may it remain so. The only downside is you sent me an e-mail offering a 5 percent discount...well I am still waiting!! ...I might add that offering a dicount for such a competitive price is like throwing money away, It is in my opinion not really necessary, but if you want to do this then stick to your word and give it. It is difficult to award all 5 stars because as I have never claimed, I am unlikely to know how good you are. At presesnt everything is going well, competitive prices and phone manner is good.I hope you continue to show a high standard of customer service.”

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Posted 5 years ago

“Really easy to access on line.”

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Posted 5 years ago

“Good value for money with comprehensive cover tailored to my personal health needs.”

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Posted 5 years ago

“We've been buying Explorer Annual Travel Insurance on-line for some years now - and the procedure has been simple enough. However, 'the proof of the pudding' as it's said 'is in the eating' - and we haven't yet needed to make a claim!”

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Posted 5 years ago

“Good all round travel insurance company, with very knowledgeable staff. to answer you queries.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Covers all my requirements at a competitive cost”

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Posted 5 years ago

“VERY GOOD PRICE FOR COVER. INCLUDES EXISTING MEDICAL COVER”

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Posted 5 years ago

“The fact that I didn't need to use the policy was good, but the policy took minutes to set up and we were pleased with the price.”

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Posted 5 years ago

“Simple and easy explanation of what you are covered for”

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Posted 5 years ago

“When we purchased travel insurance for 2019 it was a lot cheaper even though my husbands medical history was the same. This was because you have changed the wording on the form! Last time it said " Do you use Morphine, now it says do you take strong pain killers including Tramadol" Not fair! The policy cost nearly double!”

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Posted 5 years ago

“Each year I phone for a quote, all the staff have been very helpful .”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,621 reviews