Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,621 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“good service”

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Posted 5 years ago

“I bought this insurance to cover a weeks holiday Sadly I was let down by the airline and my case did not arrive until 36 hours after my flight. Explorer dealt with my claim quickly and efficiently”

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Posted 5 years ago

“Did not have to use. Contact to alter policy very easy. Will use again.”

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Posted 5 years ago

“Explorer Travel Insurance are very competitive on price and for providing insurance for older people with medical conditions, this is the second time we have used them and will definitely use them again, highly recommended.”

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Posted 5 years ago

“customer service very good quick to answer the phone very helpful as I am hard of hearing a really good competitive quote my 3rd time with explorer insurance”

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Posted 5 years ago

“Did not have to call on our travel insurance but can say that we were very impressed by the ease of use of the website.”

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Posted 5 years ago

“Very pleasant customer service experience satisfied with my policy the price is very good gir a cruise”

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Posted 5 years ago

“Very difficult to get a quote. Had received an email offering 5% discount (still not sure if I've received it). Didn't initially use the 5% discount link but did go in to apply via my email. Received a quote but did live chat to see if they had applied the discount. They hadn't so needed to go through the whole process again. Came up with a different and much higher quote. Tried several times in various ways to retrieve the original quote. Got there in the end but it was a very long process involving 2 live chats and 1 phone call”

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Posted 5 years ago

“Easy to set up covers my needs price was good would recommend”

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Posted 5 years ago

“Very good service, and good prices”

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Posted 5 years ago

“Easy to obtain online and able to print policy”

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Posted 5 years ago

“Got my travel insurance over the phone, very helpful and efficient. Good price”

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Posted 5 years ago

“It was easy to sign up to and our medical conditions were accepted with little complications. We are very happy so far with our purchase from Explorer.”

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Posted 5 years ago

“it was easy to understand and fill out the online form. my travel insurance details came through quickly and at an affordable price. This is the second time i have used Explorer. Excelent service both times. Thank you”

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Posted 5 years ago

“Its difficult to review a travel insurance company, unless you have had to avail yourself of their services, such as, how they handle your claims. I am, at the moment, awaiting the result of a claim. I will better be able to give a review, depending on the outcome of the claim.”

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Posted 5 years ago

“Very pleased with response to my enquiry and extremely pleased with the quote which I promptly accepted. Some quotes from other travel insurance companies were jaw dropping!”

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Posted 5 years ago

“Very reasonable price for us would use again”

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Posted 5 years ago

“Good options and value”

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Posted 5 years ago

“Didn't use the insurance, thankfully, I didn't have to! However, the whole process from start to finish was really easy. Thank you!”

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Posted 5 years ago

“very efficient service from lady on telephone would recommend highley”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,621 reviews