Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,621 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Explorer Travel for my insurance multiple times because they always seem to be cheap and offer the best cover for my needs. I will definitely recommend and continue to purchase my travel insurance through them.”

Helpful Report

Posted 1 year ago

“Easy to take out and very good at communicating”

Helpful Report

Posted 1 year ago

“Excellent service, friendly operative who was informative and knowledgeable, prompt paperwork provided, thank you”

Helpful Report

Posted 1 year ago

“Immediate and competitive prices for existing medical conditions. Wouldn't use anyone else.”

Helpful Report

Posted 1 year ago

“Buying insurance was very easy”

Helpful Report

Posted 1 year ago

“The Explorer travel insurance offered a cost effective and comprehensive way of covering the trip. I highly recommend this product”

Helpful Report

Posted 1 year ago

“I had to be kept in Hospital for 3 nights and I had to pay a Thai Bill off over £1400 by credit card as the Bangkok Hospital said that Explorer was not on their accredit list. So I had to pay by credit card. I collected all the paper work from the hospital to claim it back. That was now over a month I have sent in my claim form and all relevant paper work by email , I have only a reply saying thank you for your claim , yesterday I sent an email asking for an update but as from today no reply yet . I hope this will get some action”

Helpful Report

Posted 1 year ago

“I have used explorer before I needed to claim when my mother took I'll and we had to cancel our holiday my claim was paid speedily and mimum of fuss and delay”

Helpful Report

Posted 1 year ago

“We tried to contact you between Christmas and New Year to ask advice as I was suffering from tonsillitis I needed to go to a doctor to get antibiotics but every time I call the number you gave me for emergency calls it rang and rang and nobody answered!!! 😡😡😡”

Helpful Report

Posted 1 year ago

“Simple and quick”

Helpful Report

Posted 1 year ago

“When I phoned your representative was pleasant, helpful and quick”

Helpful Report

Posted 1 year ago

“I have used this travel insurance company for years now, well before the pandemic. Website is easy to use, easy to apply and always kept up to date. Luckily I have never had to claim or to use it but great to have peace of mind thdt you are covered if needed. Thank you Explorer travel insurance. Mrs Martin.”

Helpful Report

Posted 1 year ago

“Found purchasing the policy extremely easy to hit”

Helpful Report

Posted 1 year ago

“used for a few years and have always had the best cover and price for my needs.although cannot comment on their efficiency when making a claim,as fortunately, we have not had to make one.”

Helpful Report

Posted 1 year ago

“Paid for my claim wasn’t any issues.”

Helpful Report

Posted 1 year ago

“It was easy to get my insurance cover and took only a few minutes”

Helpful Report

Posted 1 year ago

“I was extremely happy with the way my enquiry was dealt with”

Helpful Report

Posted 1 year ago

“Very easy to find useing the internet site very quick and easy to use would recommend it”

Helpful Report

Posted 1 year ago

“For what had to be covered medically they gave a good price”

Helpful Report

Posted 1 year ago

“trying to make a claim is so difficult that one wonders why one bothered with insurance in the first place! further to this review i was contacted today and offered assistance… i await the outcome!”

Helpful Report

Posted 1 year ago

Explorer Travel Insurance is rated 4.6 based on 5,621 reviews