Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,648 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,648 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Very easy to use the on-line system. I'd give it "very good" if it was available in Welsh which is an official language of the UK.”

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Posted 5 years ago

“All staff were very helpful good value I have recommended others to obtain quotes.”

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Posted 5 years ago

“Easy to purchase and understand”

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Posted 5 years ago

“a necessary expense in case of accident, unforeseen delay or cancellation”

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Posted 5 years ago

“good price; good cover.”

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Posted 5 years ago

“Priced competitively. However am not in a position to comment on Explorer Travel Insurance performance in that although I've taken out several policies over the recent years, I've never had to make a claim.”

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Posted 5 years ago

“Brilliant professional service & great price too”

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Posted 5 years ago

“Second year of using explorer. I haven't needed to claim however the online insurance was very quick and easy to use. It was also simple to add medical conditions for little extra cost. Will definitely use again.”

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Posted 5 years ago

“We have found that Explorer Ins provides good value insurance for senior travellers with pre-medical conditions. The website is user friendly for people who require this kind of cover”

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Posted 5 years ago

“I found that as Ian illness which I have not for 7years as the specialist told me that “it is just watch and wait” I now see the specialist every 9months my next appointment is in April 2020 . otherwise all is OK but I don’t travel until 16th September 2019.”

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Posted 5 years ago

“Easy to get very competitive quotes on line and peace of mind when traveling”

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Posted 5 years ago

“We haven’t been away yet but found acquiring the insurance very straightforward.”

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Posted 5 years ago

“Expensive, not had to claim yet so don’t know if it works.”

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Posted 5 years ago

“Have used your travel insurance a few times, always been pleased with your service.”

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Posted 5 years ago

“Have used Explorer many times now, easy online web site and competitive premiums, even with many medical declarations. Cannot comment on claims service as never had to use.”

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Posted 5 years ago

“I have been with Explorer Travel for a few years now and always received excellent service. My health issues are covered and I am given a copy of our discussions which I like. Fortunately I have not made a claim but I have clear guidelines to follow if the occasion arose.”

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Posted 5 years ago

“very good and easy to do”

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Posted 5 years ago

“Website easy to navigate, policy excellent value, provided good cover. Had to amend my policy as my wife was taken ill shortly before our holiday, hospitalised for several days then treated at home with intravenous antibiotics. Amended the health screening questions online, declared an additional medical condition and was provided with a quote. Rang to speak to an advisor, explaining the situation to her and she said my wife wouldn't be covered as she was still receiving treatment. I asked her if that was the case, how had I obtained a quote. She said to hold on whilst she checked the medical screening then came back on and said everything was ok. Maybe a bit more training is required.”

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Posted 5 years ago

“Good cover, no fuss, no nonsense. Website very easy to use.”

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Posted 5 years ago

“Easy to use, plus very competitive prices. never had a claim but it is there to keep your mind at rest.”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,648 reviews