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Explorer Travel Insurance Reviews

4.6 Rating 5,785 Reviews
94 %
of reviewers recommend Explorer Travel Insurance
4.6
Based on 5,785 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
Documents Delivered On-time
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read Explorer Travel Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Easy to setup & pay
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Posted 1 month ago
I found the price of the Explorer Travel Insurance to be very reasonable for their annual policy, especially since my husband and myself both have medical issues.
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Posted 1 month ago
Prompt and great value service
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Posted 1 month ago
Nice person on the end of the phone.
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Posted 1 month ago
So far so good
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Posted 1 month ago
Only 4 stars due to big price hike in insurance.
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Posted 1 month ago
Good service but have had no confirmation yet and no real proof of the fact that I have bought the insurance, which concerns me.
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Posted 1 month ago
Far to expensive
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Posted 1 month ago
First took out cover with Explorer over a year ago. I had a couple of queries over existing medical issues, which, over a phone call, were dealt with competently. Have now renewed my policy, for a further a year, following the confidence I have with Explorer.
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Posted 1 month ago
Haven't experience any problems as yet..
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Posted 1 month ago
All good, booked on line very straightforward, requested paper copy which arrived a few days later, very satisfied.
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Posted 1 month ago
I have not received my documents which is not acceptable
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Posted 1 month ago
Fabulous customer service. I used this company first for my parents and I had to claim for my dad, they could not have been more helpful. I then started to use them and buy an annual policy which is really cost effective. I had to claim for my husband a few years ago and again they could not have been anymore helpful. It’s the only company I use for holiday insurance as they are totally trustworthy.
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Posted 1 month ago
Price was ok. When I called to make an update to my policy the staff member was helpful when I finally got to speak to someone.
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Posted 1 month ago
Phoned to renew my annual insurance, spoke with friendly assistant. I asked for a paper document to be sent which arrived a few days later. I have used Explorer Travel Insuance for a few years now. Very helpful.
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Posted 1 month ago
Impressed with the communications from Explorer and got a reasonable quote to cover medical conditions. Not had to claim for anything so can't comment on that.
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Posted 1 month ago
Only place to offer us reasonable price for our Annual Policy. Previous insurer had doubled their premium.
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Posted 1 month ago
good prices for seniors
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Posted 1 month ago
good sevice and we have medical conditions and got a very good price for a single trip/ccruise
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Posted 1 month ago
Easy to understand and good to be able to speak to someone
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Posted 1 month ago
Explorer Travel Insurance is rated 4.6 based on 5,785 reviews