Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,645 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far haven't had to use the insurance which is great news ..”

Helpful Report

Posted 1 month ago

“She explained well with problem i had short wait on phone very good,”

Helpful Report

Posted 1 month ago

“Well getting sorted was good and printed copy arrived on time for holiday. Thankfully when on holiday we didn’t require to use but feel confident in having it with us.”

Helpful Report

Posted 1 month ago

“The policy was very clear and easy for me”

Helpful Report

Posted 1 month ago

“Very helpful staff. Made easy for me as iam not the best with tech. Would definitely be back.”

Helpful Report

Posted 1 month ago

“easy to use on the internet, value for money.”

Helpful Report

Posted 1 month ago

“Delighted with the cover provided, the pricing and the service provided. I suppose the real test will come when I have to make a claim- hopefully that situation will never arise!”

Helpful Report

Posted 1 month ago

“have used many times, easy to book, competitive and no hassle. not yet used the claim side so cannot comment on this part of the company.”

Helpful Report

Posted 1 month ago

“Perfect Experience from start to finish , so helpful and sorted the cover out I needed at a great price .”

Helpful Report

Posted 1 month ago

“V.good coverage, including medical conditions at a competetive price. Good communication, all documents e.mailed promply and easy to download.”

Helpful Report

Posted 1 month ago

“Knowledgeable, efficient yet friendly service. Competitive price.”

Helpful Report

Posted 1 month ago

“Easy to explain our problems and policies sorted quickly”

Helpful Report

Posted 1 month ago

“Buying the policy was easy, straightforward. What I can't tell you is how good they are if I needvto make a claim.”

Helpful Report

Posted 1 month ago

“Sent us to 4 different hospitals with a sick child who was deteriorating, spent 6 hours driving and in waiting rooms. Turned away by all of them and the company still were unable to offer medical care. Ended up paying privately oursevles with the assurance it would be refunded, then the claim was denied. 6 months later and despite complaints the costs have never been covered. Avoid at all costs!”

Helpful Report

Posted 1 month ago

“Had to make a claim and found it all went well”

Helpful Report

Posted 2 months ago

“We have been taking this insurance for many years. Fortunately we have never had to make a claim so I can’t comment on that. This year I did find it quite a jump in price and that’s the only negative I have.”

Helpful Report

Posted 2 months ago

“very goog service eeasy to navigate”

Helpful Report

Posted 2 months ago

“Easy to buy online then download or keep document on you phone”

Helpful Report

Posted 2 months ago

“Always had excellent, efficient service from them. Staff always friendly & helpful on the telephone.”

Helpful Report

Posted 2 months ago

“Customer service very good when arranging cover, but fortunately didn't need to put in a claim.”

Helpful Report

Posted 3 months ago

Explorer Travel Insurance is rated 4.6 based on 5,645 reviews