Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,645 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“I found the site easy to operate but don’t see how I could rate it at the moment as I haven’t travelled yet & have had no reason to contact the insurers.”

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Posted 5 years ago

“good service by staff”

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Posted 5 years ago

“Everything good so far, we haven’t been on holiday yet, we have used explorer before but we haven’t had a claim so I can’t comment on that.”

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Posted 5 years ago

“I have used your company on my last three holidays and have been very satisfied with the service I have had and would certainly use you again.”

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Posted 5 years ago

“Explorer Travel is always my first insurance quote I go to. I have used this company for many years as they always gives the best price with pre existing medical conditions for myself. They save me hours of searching online for travel insurance. Luckily I have never had to make a claim on any of the insurance policies I have had with them, but would still recommend Explorer Travel Insurance.”

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Posted 5 years ago

“Easy to do online and no silly questions to answer .”

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Posted 5 years ago

“I have used Explorer several times now and have always found them efficient and competitive. Have not had to make a claim fortunately so cannot comment on that aspect.”

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Posted 5 years ago

“Competitive rates.”

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Posted 5 years ago

“We have had Annual Cover Policies from Explorer Travel Insurance previously and have always found their customer service to be excellent. The cover prices are competitive and suit our needs. As we have not had any problems whilst on any of our holidays, l cannot rate how efficient or not their response would be should it be necessary to make a claim.”

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Posted 5 years ago

“Very easy to deal with and covers medical conditions and reasonably priced”

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Posted 5 years ago

“Found to be best value for price even with medical Conditions included”

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Posted 5 years ago

“Good value for money”

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Posted 5 years ago

“Competitive pricing, helpful staff what more could you want? Recently had to make a claim and it was very well handled. This of course was the acid test of insurance product.”

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Posted 5 years ago

“I have just purchased my holiday insurance from you, would you please send all policy to my home address by post, as l have problems with my printer.The number of policy is EXPMK3215512 ,”

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Posted 5 years ago

“Web site is clear, concise & easy to use”

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Posted 5 years ago

“Web page instructions were easy to follow and medical condition cover gave us reassurance before planning our holiday.”

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Posted 5 years ago

“My printer was broken and l asked for the documents to be sent to me, the lady said I would receive them in 5 to 10 working days. This was plenty of time the papers to arrive. They turned up while I was on holiday. My daughter managed to get them printed before l left after further calls to your company. Not impressed at all.”

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Posted 5 years ago

“Comparitively easy to set up - no claim required - so all good.”

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Posted 5 years ago

“Efficient without any fuss”

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Posted 5 years ago

“Explorer themselves seem ok. Unfortunately the company that they use for claims are not. They do not respond to emails or phone calls despite promises and my claims has now been outstanding for 4 months. I won't be insuring with Explorer in future as their claims people are not good enough.”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,645 reviews