Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,621 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“As an older traveller it isnt easy to find a trustworthy travel insurance company that doesnt ask for a medical. The people at Explorer ask pertinent questions and based on that information give a quote. We have renewed our policy twice and continue to be satisfied.”

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Posted 4 years ago

“Easy to navigate website. Used explorer last year and had no problems. Will use again.”

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Posted 4 years ago

“Very good website, very easy to get a quote. Good value for money.”

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Posted 4 years ago

“Very easy to arrange at a competative rates”

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Posted 4 years ago

“Very Sorry, I always try and be positive but in my view your "Policy Wording Document" was 32 pages of "What Is Covered" followed by "What Is Not Covered" which tried in every way of wording to "Off Set" what was covered. Let me give you an instance:- Page 22 Section B9 "What Is Not Covered", Point 2C:- Breakdown of any vehicle owned by you which has not been serviced properly AND maintained in accordance with MANUFACTURERS INSTRUCTIONS. My own vehicle is 7 years old has done only 9,000 miles, serviced regularly & M.O.T, by my local garage who I have used for over 20 years, surely, a vehicle which has been serviced on a regular basis should be sufficient from an insurance claim point of view. I don't know how many people work in your office, but it would be interesting to know how many drivers could say they are sure that their vehicle has been serviced in accordance with the Manufacturers Instructions, and "Prey Inform Me" but how would this be checked out if a claim was made, I don't know of any Manufacturers Appointed Dealers who specifically indicates on their "Paper Work" that "This work has been carried out in accordance with the Manufacturers Instructions". My point is:- "Serviced Regularly" would be far more "Customer Friendly" that "Manufacturers Instructions", perhaps my rating of "Very Poor" will offer "Food For Thought". Kindest Regards, R. Vaughan.”

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Posted 4 years ago

“Found your travel insurance competitive price wise and easy to fill in form. Thank you”

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Posted 4 years ago

“Getting a renewal quote and going through the renewal procedure was easy with the very helpful, polite and knowledgeable assistant who was able to give us all the information we required.”

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Posted 4 years ago

“Very helpful and polite.”

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Posted 4 years ago

“Easy application process with simple declaration of medical conditions. Instant quote and once accepted instant documentation available on line ready for printing.”

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Posted 4 years ago

“A very good price so this is the 3rd year purchase Sadly I am going to have to make a claim for cancelling a cruise due to illness so I will see how this pans out before I give a score”

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Posted 4 years ago

“Really easy to obtain the quote, even with medical conditions. Price was very competitive when compared to other major providers.”

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Posted 4 years ago

“I have purchased all my holiday insurances through Explorer Travel for the past two years or so. I have always found the staff very helpful and particularly like that I have a copy of my medical conditions to ensure no mistakes are made. The process is very smooth and clear instructions are given if you ever need support whilst your away.”

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Posted 4 years ago

“As your years increase it becomes more difficult to find companies who cater for travel insurance but I am pleased to say that Explorer fulfilled my needs”

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Posted 4 years ago

“Good policy at good price. Not yet been on holiday so no real feedback yet”

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Posted 4 years ago

“Friendly service and reasonable prices”

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Posted 4 years ago

“Great service every time”

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Posted 4 years ago

“Altho I book on line I found quick easy”

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Posted 4 years ago

“Never had to use it, but is always a good price for the cover”

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Posted 4 years ago

“Quick and easy to submit request for quote then documents received instantly by email”

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Posted 4 years ago

“Covers all my requirements”

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Posted 4 years ago

Explorer Travel Insurance is rated 4.6 based on 5,621 reviews