Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,645 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Application very easy to complete on-line with easy to understand supporting information. Cover provided very competitively priced to the 'compare' sites for like for like. Happy with my choice.”

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Posted 5 years ago

“Quick and easy online application. Just what I needed for my travels.”

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Posted 5 years ago

“very easy on i suffer a couple of medical issues and was very pleased wth the quote i recieved”

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Posted 5 years ago

“Although the premium had increased significantly from last year it was still within £15 of the cheapest on comparison websites so I decided to renew my policy with this company. Staff at call centre very helpful. Would recommend.”

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Posted 5 years ago

“WHAT MORE CAN I SAY THE SERVICE WAS VERY GOOD AND WILL USE IN THE FUTURE”

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Posted 5 years ago

“Unfortunately the airline I travelled with collapsed while we were away. The flight was not ATOL protected and we had to finance a stand alone flight to return to the uk. Contacting your claims department refered me to the CAA site which was only dealing with atol protected claims, Your own office advised that you were not trained for such claims!!! further interaction with your office was a complete waste of time all information given via auto systems was read out so fast there very little chance of being able to note what was being said. Unfortunately for I will make sure I do not use your services again”

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Posted 5 years ago

“Have been insured by Explorer before and are still the best value around”

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Posted 5 years ago

“all good except that the online personal details page gets stuck asking for more details if you have entered both an evening and a daytime phone number. Tip from online support remove the evening phone number and you can progress, this needs fixing.”

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Posted 5 years ago

“Compares well with other providers regarding age and health issues”

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Posted 5 years ago

“Great value for money, should suit most travellers.”

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Posted 5 years ago

“I found it very quick and easy booking with you, I will book again very soon.”

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Posted 5 years ago

“Excellent easy to use on-line application with sensible and considered questions for the traveller who is of the older generation and has health issues that beset the ageing as a matter of course/”

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Posted 5 years ago

“Easy to use website.”

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Posted 5 years ago

“I am a habitually returning customer. I have always been pleased with the service I have received. Usually, I renew by phone and speak to a very helpful lady called Vivian who deals with the renewal speedily and efficiently. The communications by email and post are also reassuring.”

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Posted 5 years ago

“We had to cancel our cruise, due to leave on 31 May, at short notice. We were able to successfully claim most of the cost back through the insurance without any problems.”

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Posted 5 years ago

“Could not fault service when taking out both policies and the price Quoted and the help of operator in sendind policy after problem with my email”

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Posted 5 years ago

“Most impressed with telephone quote and completion”

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Posted 5 years ago

“Prices are very good for my family needs other insurance quotes were far to high.”

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Posted 5 years ago

“simple , easy, straight forward to use, very competitive prices.”

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Posted 5 years ago

“Easy to purchase”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,645 reviews