Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,648 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,648 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“I have taken out holiday insurance with Explorer for a number of years now. I have always found the staff very helpful. Many thanks.”

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Posted 5 years ago

“Always good service from Explorer travel insurance”

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Posted 5 years ago

“Satisfactory service and hope I don’t need to claim”

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Posted 5 years ago

“As we luckily have never had to make a claim , we can only judge the online purchase of explorer travel insurance which we found to be straightforward”

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Posted 5 years ago

“Excellent service and quick response. I was affected by Hurricane Dorian in Orlando and had flight cancellations and rerdirected flights which meant my travel home was after the final date of my insurance. On calling the Manager at Explorer Travel my insurance was extended immediately without any extra cost and with no hesitation. Very pleaseing and reassuring in such a situation. Thank you”

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Posted 5 years ago

“The online purchase process cannot be easier.”

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Posted 5 years ago

“Good insurance for pre-existing conditions at a fair price. Been with them 2 years now. Had to phone to get a renewal price at the end of year one and then found it was a new policy with a new policy number and it was cheaper to renew online. As our original policy expired whilst we were on holiday we had to use one policy number for so many days of the holiday and the new policy for the rest. Would have preferred to have just carried on the same policy”

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Posted 5 years ago

“Good customer service, posted my paper copy promptly”

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Posted 5 years ago

“Easy to set up. Reasonably priced.”

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Posted 5 years ago

“Covered medical conditions as well as sporting activities.”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“I didn't need to use my insurance during my holiday. What I don't like are inflated prices due to having a form of cancer. It can only be monitored by blood tests, I'm not on any medication for my cancer but have to pay expensive premiums not just your company but many others. My wife is type1 diabetic, she is more at risk than myself as she could overdose on insulin but pays a cheaper price. Why should i be punished just because I like going to the USA. Thanks David Chambers.”

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Posted 5 years ago

“easy to do on line &good price.”

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Posted 5 years ago

“Will get quote for USA in next few weksà”

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Posted 5 years ago

“Really good cover, particularly for those with existing medical conditions, at a really affordable price. This is my fourth year I have purchased insurance from Explorer.”

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Posted 5 years ago

“My wife and I have used Explorer Insurance many time and found them to be a trully honest and honourable company.”

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Posted 5 years ago

“Easy to arrange, covered all my needs will use Explorer Travel again.”

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Posted 5 years ago

“Staff were heipful and I received my policy quickly by post. Other companies would not give that service”

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Posted 5 years ago

“Easy to navigate never had to claim so cannot comment on that. Price comparable with other travel ins companies for pre existing medical conditions.”

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Posted 5 years ago

“Competitive priced policies and very easy to organise online”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,648 reviews