Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,617 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

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“Easy to purchase , clear communication”

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Posted 3 months ago

“Good policy and I am sure that normally the details would come to me fast by email but I have a talktalk email address and your company for some reason has a problem with this which means that you cannot send anything to me that way. My wife also bought a similar policy from you which she received OK on her icloud address but she was then unable to forward it to me. So I then had to ask for it through snail mail. I have no problem with my address with other suppliers. Can you not get this inexplicable problem sorted out? Regards Stuart Burgess”

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Posted 3 months ago

“Easy form completion for senior citizen with several medical problems”

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Posted 3 months ago

“Recently bought an annual policy. Initially made a mistake with the start date but this was quickly sorted out with a wee email exchange which, because I was in the 14 day cooling off period had no additional charge attached.”

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Posted 3 months ago

“Cheapest pre medical insurance around”

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Posted 3 months ago

“It's the best price of all I tried. Ian Jennings's messages just add a personal feel to the whole thing.”

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Posted 3 months ago

“Service person good. Very expensive.”

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Posted 3 months ago

“Well impressed with the cover provided, & much more affordable than others”

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Posted 4 months ago

“The person I was speaking to on the phone was very helpful.”

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Posted 4 months ago

“I was very satisfied with your cost of insurance and cover for my family and myself. It gave me great peace of mind”

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Posted 4 months ago

“Although had no need to claim on the insurance policies, they were easy to purchase and appropriate to our needs. The only problem we encountered was trying to contact them by phone to advise of additional medical issue - gave up eventually after protracted period in a queue.”

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Posted 4 months ago

“Great insurance great customer service”

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Posted 4 months ago

“Very professional people can’t do enough to help and make sure you have everything you need”

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Posted 4 months ago

“I have used Explorer for single trips and annual multi trips for the last two years. All booked via telephone and customer service always efficient and courteous. Prices are reasonable. Fortunately have never needed to claim so unable to comment on claims process and service.”

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Posted 4 months ago

“Clear and helpful.”

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Posted 4 months ago

“I had to upgrade my policy spoke to a lady called Vivian very helpful indeed.”

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Posted 4 months ago

“Very helpful and very professional and gave me a very competitive quote without having to ask.”

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Posted 4 months ago

“This review is purely based upon the buying experience. I never have had, and hope I never will do, any claims experience to base a review on.”

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Posted 4 months ago

“So easy.straight to point”

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Posted 4 months ago

“Found on Compare the Market website, offering good value holiday cover. Good communication prior and after the holiday. Definitely recommended.”

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Posted 4 months ago

Explorer Travel Insurance is rated 4.6 based on 5,617 reviews