Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,785 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,785 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Easy to book and helpful staff”

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Posted 2 months ago

“Compare to other company's insurance Explorer are very reasonable priced”

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Posted 2 months ago

“I have used Explorer Travel Insurance for a number of years and like that you can ring and speak to someone to discuss your needs. I am happy with their support... BUT... very disappointed in the much higher charges this time that I renewed, purely because of my age - I am now 70.”

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Posted 2 months ago

“Very efficient & friendly company to deal with which made the whole process of buying a holiday insurance very easy.”

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Posted 2 months ago

“They seem very responsive when purchasing insurance.”

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Posted 2 months ago

“Good value for money and great service”

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Posted 2 months ago

“This is my second years with Explorer! They provide good cover for a reasonable price!”

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Posted 2 months ago

“Process was simple and quick.”

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Posted 2 months ago

“Easy to renew”

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Posted 2 months ago

“Good value and experience when I called to renew. I understand why but it’s a shame you have to rattle off so much mandatory information!”

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Posted 2 months ago

“Very efficient service”

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Posted 2 months ago

“Provided the insurance I needed quickly, efficiently and at reasonable cost”

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Posted 2 months ago

“Very good and happy with this insurance”

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Posted 2 months ago

“Very competitive quote for World Travel insurance Easy to purchase the policy online, with quick cover”

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Posted 2 months ago

“This is my second annual policy with Explorer. I haven't had to make a claim but I'm pretty confident that, should I need to do so, it will be dealt with promptly. The website makes it very easy to apply for a policy and it's easy to enter the relevant medical details for myself and my spouse.”

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Posted 2 months ago

“Easy to view on line and when I spoke to them the lady was very helpful, cheerful and polite. Found a good price Great service all around”

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Posted 2 months ago

“Quick and easy to do and I thought it was good value for money”

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Posted 2 months ago

“While renewing my annual travel insurance on line I could not activate a discount code I had so I had to resort to using the telephone to sort the issue out! not normally a pleasant experience trying to get customer service with any company normally but to my surprise my call was answered within a minute the chap who took my call was called Ian and he was able to sort out the issue but only by cancelling my on line renewal and taking my & my wife's details over the phone during this process he gave me some extra and very helpful advice on my new policy Ian turned out to be the owner of the company helping out at a busy period This will explain why Explorer are so efficient and competitive when everyone follows the bosses example well done all”

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Posted 2 months ago

“Ian was very helpful and very professional. We made the changes to our policy quickly and with full understanding.”

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Posted 2 months ago

“Easy to use website and very competitive premiums”

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Posted 2 months ago

Explorer Travel Insurance is rated 4.6 based on 5,785 reviews