Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,621 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and excellent service via website, and costs comparison to other providers for same cover very good.”

Helpful Report

Posted 2 years ago

“Unfortunately there is not much to say.The process was easy and the price competitive but as always the proof is in the pudding. No insurance policy is any good until one makes a claim,that is where the five stars come in to play. We will see.”

Helpful Report

Posted 2 years ago

“I had a good experience with Explorer when I had to make a claim while on Holiday in Turkey”

Helpful Report

Posted 2 years ago

“I would have given them 5 * if they haven’t bombarded me with emails everyday from purchasing the insurance .It was easy to do on line and very reasonable .”

Helpful Report

Posted 2 years ago

“Quality Insurance cover for people with medical conditions. Very price competitive”

Helpful Report

Posted 2 years ago

“Very helpful in making sure our cover is sufficient with our medical needs”

Helpful Report

Posted 2 years ago

“Thank you for providing excellent cruise cover for my recent vacation. Quick replies to any questions I had about covid cover were answered in a timely manner. The blogs I have not seen from any other insurance company..so very impressed. Thank you.”

Helpful Report

Posted 2 years ago

“Veryveasy to do medical screening. Have made a claim on a previous policy it was simple to do and delat with quickly”

Helpful Report

Posted 2 years ago

“Great easy to do didn’t have to use but great price for our family holiday”

Helpful Report

Posted 2 years ago

“Ok they are ok”

Helpful Report

Posted 2 years ago

“Your service and pricing I found to be very good and easy to follow. We go abroad every year and will definitely be using you again .”

Helpful Report

Posted 2 years ago

“Very efficient communication good.”

Helpful Report

Posted 2 years ago

“I purchased Explorer Travel Insurance recently & even though we thankfully haven’t had to use the insurance I am very confident that should we need to the service will be satisfactory. The regular emails make the service feel more personal unlike other top companies we have used previously who are un contactable. Will be using in the future & recommending.”

Helpful Report

Posted 2 years ago

“Website link to make a claim doesn’t work. Emailed them questions regarding my claim and no response.”

Helpful Report

Posted 2 years ago

“Quick excellent service”

Helpful Report

Posted 2 years ago

“Adequate and fit for purpose. However, I’ve recently and suddenly started receiving numerous irritating emails from some bloke called Ian who clearly thinks I’m interested in him and what he’s getting up to! The emails are arrogant & annoying. I’ve now unsubscribed.”

Helpful Report

Posted 2 years ago

“Easy to book online and prices are competitive. However, not so easy when attempting to make a claim - another company is used and the phone number given by Explorer rings as 'you have phoned an incorrect number!' This was explained to be my an Explorer staff member as meaning the number is correct but they are busy at that time. Surely a recorded answer should mention they are busy and NOT that you have dialled an incorrect number. the only way to reach them is to email them - not ideal when you just want some advice.”

Helpful Report

Posted 2 years ago

“Have purchased a good few policies with ex plorer have found them excellent”

Helpful Report

Posted 2 years ago

“Travel Insurance at a reasonable price and easy & quick getting aquote”

Helpful Report

Posted 2 years ago

“I suffered a heart attack while on holiday. Explorer agents and representatives were extremely helpful and supportive to both me and my wife during my stay in hospital and my extended stay following discharge while I recovered sufficiently to be flown home. My subsequent claim was dealt with professionally and quickly. The whole experience was impressive.”

Helpful Report

Posted 2 years ago

Explorer Travel Insurance is rated 4.6 based on 5,621 reviews