Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,785 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,785 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took no time at all and a reasonable price well done”

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Posted 1 week ago

“Nt a straight forward claims process, had to go through multiple layers of claims record, no email way to get the response. Also very small print about gadget claims and simply rejected without a standard process. Not happy at all and I will not deal with this company again even given me a free of cost.”

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Posted 1 week ago

“Easily set up and priced reasonably. Have not used policy yet but l am pleased with item”

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Posted 1 week ago

“good cover, advice, just what I needed”

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Posted 1 week ago

“Great communication with clients and informative. Rates are very competitive with other companies. Great to deal with.”

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Posted 1 week ago

“Purchased travel insurance with you for our first holiday which was great, I’ve just come off the phone to a representative of your company as wanted to do an couples annual but the guy I was speaking to was not great, he talks way to quick and didn’t explain anything, he presumed we were married as didn’t ask my partners name…”

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Posted 2 weeks ago

“I can’t express enough how incredibly thankful I am to Explorer Travel Insurance. I was involved in a serious accident while traveling abroad. It was a terrifying time, and I truly didn’t know what to expect next. However, thanks to the comprehensive travel insurance policy (Platinum Cover) I had with them, my entire experience was made infinitely easier. From the moment of the accident, the company stepped in with outstanding support. They covered all of my medical expenses, which was a huge relief, as medical bills abroad can be overwhelming. But what truly stood out was their compassion and efficiency in handling my repatriation. They made sure I was safely brought back home, with no stress or hassle on my end. This company didn’t just offer me a policy – they offered peace of mind during one of the most challenging times in my life. I’m so grateful for their exceptional service, and I wouldn’t hesitate to recommend them to anyone looking for reliable, caring, and thorough travel insurance. Thank you, Explorer Travel Insurance, for going above and beyond!”

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Posted 3 weeks ago

“The Insurance cover appears to be good, and at a competative price. I cannot review the contract unless and until I need to make a claim.”

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Posted 1 month ago

“Excellent. I shopped around and found Explorer to be the one that suited my needs at a reasonable price. I hope I don’t have to use it. But I found the staff so helpful and friendly as is Ian he gives it a personal touch which means a lot.”

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Posted 1 month ago

“The process from searching was quick. Policy documents were read before the final payment was made which was good for peace of mind. A true review can only be made if I make a claim, which I hope I won't have to.”

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Posted 1 month ago

“Very helpful and polite”

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Posted 1 month ago

“We find the company very helpful and easy to deal with.”

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Posted 1 month ago

“Very patient and helpful as we are getting older it’s Nice to feel that someone cares”

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Posted 1 month ago

“The staff are always pleasant and accommodating on the phone and the price of insurance offered suits me”

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Posted 1 month ago

“First year with ETI and not used yet, but seems to be all as expected.”

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Posted 1 month ago

“very helpful”

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Posted 1 month ago

“Always had go service from explorer Travel.”

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Posted 1 month ago

“Not needed to contact at the moment, but all round Good service 😁”

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Posted 1 month ago

“Been with them in previous year(s), not cheap, but probably the best in our circumstances after doing some comparisons. The adventure stars soon.”

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Posted 1 month ago

“Now why have I given it 5 stars. I have never claimed on a travel insurance so I will only find out if it is worth 5 stars if I do. So why 5 stars. Since tipping over the magical age of 75 I find that the amount of policies available to me has greatly decreased. This offered good cancellation amounts and reasonable excesses for a policy including cruise cover for a reasonable price. I could have bought cheaper but they were poor on many items of cover and excesses were high”

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Posted 1 month ago

Explorer Travel Insurance is rated 4.6 based on 5,785 reviews