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Explorer Travel Insurance Reviews

4.6 Rating 5,739 Reviews
94 %
of reviewers recommend Explorer Travel Insurance
4.6
Based on 5,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
Documents Delivered On-time
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read Explorer Travel Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Very good value for money,it has covered all what we need
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Posted 2 weeks ago
A simple process to buy travel insurance with comprehensive details of the policy on line
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Posted 2 weeks ago
Very easy site to use
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Posted 2 weeks ago
Sorted very quick and efficiently, good service no awkward questions
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Posted 1 month ago
I have a claim from last September when I was hospitalised in Spain. Explorer haven't paid as yet despite having platinum cover. They have guaranteed the payment to them but not paid. I am getting official letters for the amount from the hospital for me to pay. When I ring customer services they don't help and I get passed around to medical assistance, Allianz and a claim handling centre.
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Posted 1 month ago
Very easy and quick to apply for my travel insurance.
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Posted 1 month ago
Good price for level of cover. Customer service seems good as they keep in touch with you.
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Posted 1 month ago
Easy to follow step by step guide to answering questions. Was able to request a paper copy of policy as well as e-mail copy.
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Posted 1 month ago
Easy to purchase via a comparison site. Competitive price. Query answered promptly over the phone. So far, so good. 😃
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Posted 1 month ago
Very helpful, as a couple we are over 75 and they did not penalise us.
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Posted 1 month ago
I decided to insure with Explorer again as I have found them very friendly and helpful, & their prices very good, I will definitely insure with them again next year.
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Posted 1 month ago
Good price, seems ok. Haven’t used any of their services yet, hopefully I never will.
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Posted 1 month ago
very helpful will use you again
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Posted 1 month ago
Good service
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Posted 1 month ago
Easy to book and helpful staff
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Posted 1 month ago
Compare to other company's insurance Explorer are very reasonable priced
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Posted 1 month ago
I have used Explorer Travel Insurance for a number of years and like that you can ring and speak to someone to discuss your needs. I am happy with their support... BUT... very disappointed in the much higher charges this time that I renewed, purely because of my age - I am now 70.
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Posted 1 month ago
Very efficient & friendly company to deal with which made the whole process of buying a holiday insurance very easy.
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Posted 1 month ago
They seem very responsive when purchasing insurance.
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Posted 1 month ago
Good value for money and great service
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Posted 1 month ago
Explorer Travel Insurance is rated 4.6 based on 5,739 reviews