Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,621 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“fab easy application”

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Posted 1 year ago

“Very easy to set up phoned to correct a mistake I made and all handled quickly and amended very good service x”

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Posted 1 year ago

“reasonably priced”

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Posted 1 year ago

“Good evening I have been insured with you for several years and I have never had a claim or a problem with your service can you please give me a quick call or let me have your phone number as I have recommended you to a friend so they can phone you direct thanks Lynn”

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Posted 1 year ago

“I first used Explorer Travel Insurance in 2019, as they came up with an affordable quote on a comparison website. I took out an Annual Multi-Trip Policy & was able to use it on 2 almost back-to-back cruises in April of that year. Since then, Explorer has kept me informed about various deals & other travel-related matters, such as the new GHIC card. The latest deal was 10% off a Policy when getting a quote before 21st June, which I did & subsequently made a booking. Again, I chose an Annual Multi-Trip Policy when talking to Vivien at Explorer, as it was only £10 more than a single trip, again for a cruise. It included basic cruise cover but after I pre-booked several tours, I upgraded to a CruisePlus Policy which also includes missed port & confinement to cabin, both of which I have experienced. A previous quote with this cruise cover from another company had gone down when I checked but was for a single trip, & I didn't feel like getting a multi-trip quote fractionally lower than Explorer's & having to cancel with them, so I accepted Explorer's quote.”

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Posted 1 year ago

“Very clear , on what is covered and what is not. Quick and easy to arrange. Reasonable prices.”

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Posted 1 year ago

“Very efficient and reliable”

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Posted 1 year ago

“I was very impressed with the quote and customer service.”

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Posted 1 year ago

“We had purchased motorhome broken into and multiple items stolen. This insurance company have been very unhelpful and, obviously, nothing is covered. Won't be using again.”

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Posted 1 year ago

“I felt the agent who I spoke to on the phone was very helpful and polite”

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Posted 1 year ago

“great value travel insurance”

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Posted 1 year ago

“The service was fine and I would have given it 5 stars if it wasn't for the persistent and irrelevant emails.”

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Posted 1 year ago

“I found Explorer Travel insurance very helpful and friendly in giving me the travel insurance to meet my needs at a very good competitive price.”

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Posted 1 year ago

“Rather expensive I thought BUT --- very helpful staff on phone. Happy enough.”

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Posted 1 year ago

“Excellent service easy to arrange”

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Posted 1 year ago

“Website easy to use and online purchase quick and simple”

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Posted 1 year ago

“Used in the past and came up on one of the general websites as one of the cheapest anyway.”

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Posted 1 year ago

“Very quick and simple to organised . No fuss.”

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Posted 1 year ago

“Very helpful staff”

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Posted 1 year ago

“Super easy to apply for and excellent coverage for me and my family whilst we are away.”

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Posted 1 year ago

Explorer Travel Insurance is rated 4.6 based on 5,621 reviews