Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,648 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,648 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There were an enormous number of medical questions to be dealt with probably age related. This is the first request for cover, si really can't give a practical star rating.”

Helpful Report

Posted 5 years ago

“I was able to acquire insurance for myself and my wife at a reasonable price and without too much difficulty.”

Helpful Report

Posted 5 years ago

“Very easy to deal with.”

Helpful Report

Posted 5 years ago

“I have used Explorer Travel Insurance for a few years now, never had any problems and it's simple and easy to understand with great cover.”

Helpful Report

Posted 5 years ago

“I insured my mum and was accepted with this company in april 2019 which was a good policy for the price we paid given she had several medical issues for a cruise in october ...on 20th August my mum has a fall so I thought I was doing the right thing by declaring this to the company bug was told that they could no longer insure her with her having a fall which was a shock with only 5 weeks to go before the cruise and to twist the knife they said if I cancelled the now invalid insurance my mum would only get back 50% of what she paid!!! Totally unacceptable... I feem like we have been ripped off by this very uncaring company”

Helpful Report

Posted 5 years ago

“Excellent service when needed to claim. Value for money too.”

Helpful Report

Posted 5 years ago

“the member of staff on telephone was good and explained everything carefully so i know what i was covered for and what was not”

Helpful Report

Posted 5 years ago

“I made a claim, Re URV377050, on 23rd May for a holiday on 10th May that was cancelled due to my travelling companion having suffered a stroke and having subsequent surgery. After much exchange of correspondence I was advised on 16th August that the claim had been authorised and the settlement sum would be transferred to my bank within 5 working days. It is now SEPTEMBER 2nd and no such funds have arrived.”

Helpful Report

Posted 5 years ago

“Excellent price. Simple to understand”

Helpful Report

Posted 5 years ago

“this is my second time I have booked with Explorer Travel Insurance”

Helpful Report

Posted 5 years ago

“Website was easy to use. Prices were competitive. I usually change insurers every year but continued for a second as I could not beat the quote. Not made a claim but all dealings have been useful, helpful and informative.”

Helpful Report

Posted 5 years ago

“Very easy to use and good price for travel insurance”

Helpful Report

Posted 5 years ago

“I I have found them very good and cheap”

Helpful Report

Posted 5 years ago

“Fantastic helpful service very good value”

Helpful Report

Posted 5 years ago

“This is our second year running with an Annual Travel Insurance and we have been happy with the service and quotes given us and the time spent by one of your staff in helping us when we phoned up to renew.”

Helpful Report

Posted 5 years ago

“Did it all on line. very simple and easy. This is the 3rd policy we have taken out”

Helpful Report

Posted 5 years ago

“It met my needs and was reasonably priced. I would use them again.”

Helpful Report

Posted 5 years ago

“Easy to deal with. Quick response when needed.”

Helpful Report

Posted 5 years ago

“The easy-to-complete online application takes out all the embarrassment and awkwardness of a phone call - and the terms and conditions are easy to understand. Top notch!”

Helpful Report

Posted 5 years ago

“To complicated for me to get insurance”

Helpful Report

Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,648 reviews