Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,621 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“We have used Explorer previously so were very pleased when they came up as one of the cheapest prices for our trip to the USA. Very good cover at a very good price.”

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Posted 5 years ago

“very competitive premium and when I rang to clarify something, the advisor was extremely helpful and emailed the policy swiftly as promised. this is the second time I've used Explorer Travel and will be my first choice in the future”

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Posted 5 years ago

“Well, I do not have much to say as I did not use it yet, but I have to say that the service by phone and web are amazing. Staff are very nice and pleasent, and they answer any question you have kindly and trying to get you what you are looking for. Hope I do not have to use the insurance, but if I have to I really hope is as good as their service. Thank you.”

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Posted 5 years ago

“Hopefully will not have to make a claim.The cover looks fairly comprehensive.The staff were very friendly and helpful.Thank you.”

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Posted 5 years ago

“thank G-d we didnt have to use the insurance”

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Posted 5 years ago

“I was looking around for insurance after recent cancer scare and found Explorer Reasonable”

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Posted 5 years ago

“Extremely easy to buy the policy, as usual, & cost seems reasonable to me. So all good, but I haven’t had to make any claims yet, so cannot comment on that procedure!”

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Posted 5 years ago

“I appreciate how easy your website is. I also appreciate the cost of your product is especially for pensioner travellers.”

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Posted 5 years ago

“Good cover for medical ailments reasonably priced”

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Posted 5 years ago

“I was very impressed with the prompt way my documents were sent to me.”

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Posted 5 years ago

“Straightforward.”

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Posted 5 years ago

“Very helpful customer service agent, explained everything clearly and made sure I had everything covered.”

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Posted 5 years ago

“As a 74 year old getting travel insurance is as important as booking the holiday. It was all quite easy, stating my medical history and getting the peace of mind to know my niggles are covered should the worst happen. Competitive pricing sealed the deal for me.”

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Posted 5 years ago

“Explorer Travel Insurance refused to pay out on a claim following the Thomas Cook collapse... Slow, poor and unhelpful responses, they will not pay put on claims... save your money... Do not buy insurance from them....AVOID!!!!!!!!!!!!!”

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Posted 5 years ago

“Difficult to rate when there was no requirement to use it.”

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Posted 5 years ago

“very professional and efficient.”

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Posted 5 years ago

“have used explore before good value for money will use again”

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Posted 5 years ago

“Having compared many travel insurance products Explorer gave the best value in terms of level of cover and price.”

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Posted 5 years ago

“Easy to use website, had policies that matched our needs”

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Posted 5 years ago

“Price very reasonable and luckily have not yet needed to make a claim (so can't comment on claims handling).”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,621 reviews