Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,649 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,649 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Simple application process”

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Posted 5 years ago

“Everything was explained and also very helpful.”

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Posted 5 years ago

“The best value for money I've found”

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Posted 5 years ago

“I have used explorer for the second time and very satisfied”

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Posted 5 years ago

“I have nothing to complain about. It was easy to purchase. But never needed to use it for anything so not much to review on. 😊”

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Posted 5 years ago

“very easy to purchase on line and good value for money especially with pre-existing medical conditions”

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Posted 5 years ago

“The company is easy to deal with, rates are reasonable and previous medical history is usually covered. The only drawback is having to go through past history again on renewal when they already have the information.”

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Posted 5 years ago

“Policy provisions were easy to read. The card to carry in my wallet was a good idea.”

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Posted 5 years ago

“prompt response and competitive rate”

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Posted 5 years ago

“Efficient purchase process. Fortunately my holiday included no mishaps, accidents, or losses, so I never found out how good Explorer staff are when they have to spring into action and sort out claims/problems!”

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Posted 5 years ago

“Quick and easy to tailor cover at reasonable price”

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Posted 5 years ago

“Value for money, could improve emergency helpline, once you get through they are good, however still awaiting settlement of claim”

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Posted 5 years ago

“i had to cancel holiday in April due to the sudden death of my Wife, the initial handling of my claim by Claims Direct for Explorer travel was totally unacceptable and caused me a lot of distress at such a sad time for me. I gave a 'very poor' rating on this site review. Explorer Travel Chief Executive saw my review and telephoned me personnaly to ask about my experience and said he was not happy with my experience and would sort it out personnaly, within 2 days my claim had been approved and paid into my bank Account. Well done to the Chief Executive, that's why my rating has gone up to 'VERY GOOD'”

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Posted 5 years ago

“Have used Explorer for two years now. Have not had to claim but rates, service and accessibility of policy details are very good.”

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Posted 5 years ago

“No problem buying insurance staff friendly and helpful.”

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Posted 5 years ago

“Easy to buy online. Covering pre-existing medical conditions with minimum of fuss. Would be nice if the details were stored for future use.”

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Posted 5 years ago

“Policies are reasonably priced. Do not know what claims procedure is like because fortunately I have not made a claim.”

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Posted 5 years ago

“Lady I spoke to was friendly and very professional I felt my call mattered”

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Posted 5 years ago

“Easy to deal with and renewal was straight forward.”

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Posted 5 years ago

“Good cover at a sensible price.”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,649 reviews