Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,645 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time going abroad since early 2020 so Explorer needed again. Easy online forms to complete. Price gone up but as I'm now 80 I expected it. I love the daily update from Ian about what is happening with his local airport/dog and family. Makes you feel like he's an old friend. More approachable if it is needed.”

Helpful Report

Posted 8 months ago

“Very satisfied with service offered Staff very helpful when phoned”

Helpful Report

Posted 8 months ago

“Easy to accesws but haven't travelled yet since buying so don't know how the company would react to any claim”

Helpful Report

Posted 8 months ago

“They made it very easy and we’re very professional, throughout, would recommend them”

Helpful Report

Posted 8 months ago

“Easy to navigate quote and having used the website Travelsupermarket I know the price is competitive. Also like what feels like a personal touch from the CEO in his regular emails. Second time I have bought from them in recent years.”

Helpful Report

Posted 8 months ago

“Have used you for last few years with no problems very helpful and good value for our money”

Helpful Report

Posted 8 months ago

“Not tested the actual cover, but I have been inundated with spam emails from Explorer Travel Insurance since I bought the policy”

Helpful Report

Posted 8 months ago

“I HAVE GIVEN A SCORE OF 5 WITHOUT KNOWING ABOUT THE INSURANCE BECAUSE WITHOUT CLAIMING ON IT THEN THE TRUE EXTENT OF IT IS UNKNOWN .!!”

Helpful Report

Posted 8 months ago

“Very decent deal price and as I have medical cover requirements, it was good for me. Thanks at Exploser!”

Helpful Report

Posted 8 months ago

“Happy with my insurance for my next holiday. Used at least 4 times now. As long as you read the terms and conditions I would recommend. Not for everyone but I'm more than happy with them.”

Helpful Report

Posted 8 months ago

“The representative was pleasant efficient and dealt with my policy with speed and knowledge.Thank you much nicer speaking in person.”

Helpful Report

Posted 8 months ago

“Recieved insurance promptly from chap I dealt with.”

Helpful Report

Posted 8 months ago

“easy to navigate online site. good cover for a good price. satisfied customer,”

Helpful Report

Posted 8 months ago

“Easy to navigate and good value for money.”

Helpful Report

Posted 8 months ago

“The whole process was efficient and value for money too!”

Helpful Report

Posted 8 months ago

“Good insurance, 'Ian' doesn't need to send me life updates every hour though...”

Helpful Report

Posted 8 months ago

“We recently renewed our policy with Explorer. Some minor changes but the price was competitive. Good service.”

Helpful Report

Posted 8 months ago

“Good price and easy to arrange”

Helpful Report

Posted 8 months ago

“Good value and easy to arrange.”

Helpful Report

Posted 8 months ago

“I received a list of travel agents from MacMillan Cancer. Explorer was third on that list. I started at the top and the first 2 I called wanted so much detail - like lists of every infection & antibiotics I’d taken - even while a patient in ICU!! I ended the calls as I wasn’t going to be able to provide that information. I was feeling disheartened when I called Explorer. I was delighted when I realised the medical questions were not ridiculously intricate & the lady I dealt with was very professional & patient as I took my time answering the questions. I knew my insurance would be more expensive than usual but I was happy with the quote. I was much less stressful than the first 2 places I called. I decided to accept the quote. Perhaps the other companies on the list would’ve been as professional but I was mentally tired by then. I have recommended Explorer to other cancer patients which will hopefully help them avoid extra stress.”

Helpful Report

Posted 8 months ago

Explorer Travel Insurance is rated 4.6 based on 5,645 reviews