Experimental Perfume Club Reviews

Name: Experimental Perfume Club
Rating: 4.92

4.9 Rating 349 Reviews

98 %

of reviewers recommend Experimental Perfume Club

4.9

Based on 349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Experimental Perfume Club:

Fragrance made personal.

Imagined by French perfumer and entrepreneur Emmanuelle Moeglin, EPC is demystifying the secret art of perfumery and making it personal.

Through our training academy and fine fragrance collections, we empower people to explore, experience and experiment with fragrances.

We believe everyone can be the designer of their own personalised perfume.

Visit Website

Email:

contact@experimentalperfumeclub.com

Location:

53, Monmouth Street, London
WC2H 9DG

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Experimental Perfume Club 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a wonderful experience when I visited EPC over the Christmas period. I booked the free blending consultation for 3 people where we spend an hour choosing our favourite scents to create a personalised perfume to you. You even get to name your perfume, with the label being printed off and stuck on the bottle. There was no pressure to purchase and the whole experience was fun and informative. Will be back again soon to create some more unique perfumes.”

Experimental Perfume Club 5 star review on 18th January 2023

Helpful Report

“My mail daughter & I had the most wonderful experience creating our own perfumes at the Experimental Perfume Club! The process was so easy & fun - not overwhelming at all - and our perfume guide was fabulous! We have created our own perfumes at other perfumeries but this was by far our favorite! We live in the United States but are already talking about wanting to go back to London so that we can make more perfumes at the Experimental Perfume Club!”

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“This was such a fun and informative experience! Would absolutely recommend, especially as a gift for someone. Fantastic value, a really unique experience, and learned a lot about the world of scents and fragrances. The perfumer took his time to explain how fragrances are composed and why, which gave us a great understanding of why we preferred certain scents and how they all interacted (useful to know for future perfume shopping!). We had the whole store to ourselves which made it feel really luxurious and special, and the staff were able to dedicate their full attention on us. I don’t know how well it would work if multiple people were trying to choose scents as the shop isn’t too big and the scents linger in the air, but they did manage “nose fatigue” well with coffee beans and stepping outside for fresh air as breaks. After choosing your favourite notes the perfumer recommended various combinations which was really fun. After choosing your favourites you can go and mix them together yourself! Being able to mix and name your own perfume felt so luxurious and special and is something I’ll really treasure. Even the labels they put on the perfumes at the end (with the name you choose) were super high quality and felt very thoughtful. To have the entire experience for free was amazing! We only paid for the final perfumes that we mixed at the end which was incredible value. The staff were so friendly and knowledgeable and even great photographers for us so we could have some memories of the whole thing! The staff were also not pushy at all about buying a perfume at the end, which was great as that could have really soured the experience. While they offer full sizes perfumes for you to purchase, don’t be afraid to ask about the travel sizes they offer (£32 for one of £50 for two, which is what I did.) Two separate personalised perfumes, with detailed explanation of the composition and a mini “lesson” in scents for £25 each is a great deal! Would absolutely recommend and I plan to return for a refill of my fragrances in the future.”

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“I had a really nice experience making the perfume that I wanted. The team were fantastic and knowledgeable. I would really recommend visiting and trying out what works for you. I did the consultation myself and Laura was very engaging and gave me the space to see what really worked for me. Hope to visit again as there was another blend that I was fond of! Thank you for your time and effort!”

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“I did the 20 min consultation with Noor and was absolutely blown away! Within this session Noor patiently and thoroughly talked me through how to experience each scent, what notes to pay attention to and how to think about perfume. He is clearly very passionate about perfume and shares this passionate with you. I'll be back asap!!”

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“Excellent service and excellent product”

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“Amazing experience visiting EPC. In the shop they were nice and fun to talk to, and even helped my girlfriend finding a scent from a specific parfume she hadn't been able to find for years. Definitely coming back next time I'm in London”

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“Absolutely adore the concept of personalisation, even your involvement in a personal creation / olfactory art piece. If you like to make your entrance or have your own signature, stand out, be unique or just something for your personal pleasure, something meaningful and unique just to you? - EPC in Covent Garden is the place to visit - simply must.”

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“It was a lovely experience. I booked the perfume making for my sister birthday and she absolutely loved it. The staff were lovely, Especially the Gentleman who worked with us. Highly recommended.”

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“I honestly had so much fun here. It was very insightful learning about the different notes I like and dislike in perfumes. The customer service was 10000/10 thanks to Noor who guided us through the experience. 100% going again!! This is also a vegan company which earns bonus points !”

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“Don’t even know where to begin, the two people I’ve dealt with at EPC have both been absolutely amazing. They are so knowledgable, they aren’t pushy, they don’t try to force things on you but sense your likes and dislikes and try to tailor things towards that. The shop is a little oasis in the middle of 7 dials. I am definitely not going anywhere else for my cologne from now on. I use red hot wood which is absolutely beautiful, and so unique that someone at a party was able to smell the scent off me and know exactly what it was and who it was from. I love EPC and all their stuff.”

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“I was served by Lara and Noor. They helped me pick a fragrance for my brother in law. They took me through the whole process, and advised me so much. Really fantastic service and the most wonderful experience. I will be back for sure!”

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“Such a cool experience seeing all of their perfumes and how they are created. Employee was super nice and helpful when finding perfume notes that I liked. Even gave me a free bottle since he knew I really wanted it. Highly recommend checking this place out.”

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“I had the absolute best time at EPC. My friends and I were served by the wonderful Noor (who I would rate higher than 5 stars if I the system allowed for that) and he truly made the experience unforgettable. Not only were the vibes absolutely immaculate, but we genuinely learnt so much about perfume. The service is incredible but the knowledge and passion about fragrance makes all the difference. 10/10 would highly recommend :)”

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“It was a wonderful experience. Zeb explained and adviced us and we love the perfume, Fleur d’ Anna, we by the way made ourselves 😀Thank you Zeb for this.”

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“Website is easy to navigate with a great selection of products. Service was phenomenal. Kept me informed about my order, which was very much appreciated. Delivery was prompt and items well packaged. Couldn't have asked for more.”

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“I LOVE my Cardamon Moss, and it stays on all day.”

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“The support given by Emmanuelle in first, tracing, then tracking down the formula of my beloved's EP experiment from 2019, was immense and, despite everything else going on, the result arrived in time to go under the tree (when I get it installed!). 11/10 to EPC for excellent service.”

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“Visited yesterday for the blending consultation in store with the girls. We all had such a great time. There was no obligation to buy anything and this was made really clear at the time too so no awkwardness if you didn’t want to. We all found fragrances we loved though. Noor was amazing, so helpful and patient when I couldn’t pick a favourite 🤩 It was a really nice vibe, like having another friend there, great experience! Will definitely be back!”

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“Nor was absolutely amazing, he had us laughing from start to finish. His knowledge was incredible and he clearly knew what he was talking about. I would 100% recommend the experience to anyone and will be back myself with family! My perfume is also gorgeous and I’m so happy with the scent, it really feels like me, I love that it is bespoke and we got to also make it ourselves, such a fun experience.”

Helpful Report

Experimental Perfume Club is rated 4.9 based on 349 reviews