Experimental Perfume Club Reviews

Name: Experimental Perfume Club
Rating: 4.92

4.9 Rating 349 Reviews

98 %

of reviewers recommend Experimental Perfume Club

4.9

Based on 349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Experimental Perfume Club:

Fragrance made personal.

Imagined by French perfumer and entrepreneur Emmanuelle Moeglin, EPC is demystifying the secret art of perfumery and making it personal.

Through our training academy and fine fragrance collections, we empower people to explore, experience and experiment with fragrances.

We believe everyone can be the designer of their own personalised perfume.

Visit Website

Email:

contact@experimentalperfumeclub.com

Location:

53, Monmouth Street, London
WC2H 9DG

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Experimental Perfume Club 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is amazing! We’d done the beginner workshop back in November - which I highly recommend! It was such a great experience & we loved the fragrances we’d created…we definitely want to do more workshops. For my boyfriends birthday I wanted to reorder the fragrance he’d made as he’d run out. I contacted the team at short notice to see if it was possible to make it sooner and deliver in time for his birthday! Customer service (Jack) was so helpful and the team were able to get the perfume made and shipped in time for me. It arrived today for me to give as a gift! Thanks so much!”

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“Lovely scents! Quick delivery. Highly recommend!”

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“I always love the packaging of the products i buy from EPC. The box and the products are functional and very pleasing to the eye, of course the smells are wonderful as well. The proficiency of the staff at EPC impresses me as well, the orders i place are acknowledged within minutes by email and the products arrive very quickly, so professional and the speedy delivery is impressive.”

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“Membership issue Dear Emmanuelle, I joined the foundation course before 1 month, and until now I didn't receive the videos course in my account.”

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“First visited EPC back in 2018 to create a bespoke scent. Not only was the session fantastic and very insightful but everyone working there was so warm and welcoming and came out of it with a wonderful new bespoke fragrance. Have been buying / topping up my fragrance from EPC ever since and would highly recommend - the shipping process is very quick and customer service is amazing. Love the new bottles and packaging also. Thank you EPC!”

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“We had an amazing experience yesterday finding a scent for my partner. Unfortunately we didn’t get the member of staffs name but he was working on the 24/02/2022 in the evening. He was charming, insightful and extremely helpful. My partner is in love with her new scent. Thank you so much”

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“Beautifully packaged ingredients which come with a booklet explaining each individual fragrance. Very fast delivery. Really pleased! 😃”

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“Very quick service as always - bought a perfume resupply for a friend. Thanks very much!”

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“Love, love, love. First, the workshops and classes are lovely and intimate enough that you can learn from each other but Em can help. Equally the online courses are great too (get the handbook too because it helps if you forget some detail) and the support is second-to-none. EPC feels more like a little community and such a lovely thing to be part of. X”

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“Friendly staff. Informative tour of the lab and some of the ingredients.”

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“Bought the excellent Perfumer's Handbook from EPC. The book is well presented and very interesting to read. It was dispatched quickly and well packaged.”

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“Good experience, nice perfume shop! Thanks!”

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“I am new to EPC and still debating if Bergamot Incense is a good find to my collection. I was intrqued by the smell via sample, just wish the spray bottles were bigger 100mls.”

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“Excellent service, fast delivery and beautifully designed products that smell amazing.”

Experimental Perfume Club 5 star review on 5th July 2021

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“A brilliant course packed full of information and hands on learning. Loved it and would recommend it to anyone with a passion for scent.”

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“The virtual perfume event was a perfect way for me to experience the experimental perfume club, without having to travel to London. The session was very informative & skilfully lead. At the end of it I had formulated my own fragrance, which i absolutely love. I have worn it every day since the session & I’m now contemplating asking Emmanuelle to make this up for me in a larger quantity.”

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“Absolutely brilliant, educational, fun. I have now done one real-life perfume making session and one online. I am looking forward to buying new bespoke box sets and learning to distinguish between some smells in particular and asking for specific help. My one suggestion would be that, when people are blind smelling, nobody should be allowed to say anything for ten seconds. As soon as someone says something the experience immediately changes. I honestly feel that with a timer that would hugely change the effect and result. And I shall never forget the gentleman on our online course who identified a smell as “blood”!!”

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“I'm enjoying every minute spent with The Experimental Perfume Club! Thorough, informative, evocative and experiential. Thank you.”

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“I’m so happy to join your Experimental perfume club. You are nice and helpful . Thank you .”

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Experimental Perfume Club is rated 4.9 based on 349 reviews