Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,320 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,320 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

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“Brilliant service. I was let down last minute and Abby got it turned around in less than 24hrs. The pens were amazing quality and my colleagues loved them!”

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Posted 4 years ago

“Excellent service, speedy delivery!”

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Posted 4 years ago

“Quick delivery, lovely colours good price.”

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Posted 4 years ago

“Lovely quality, excellent price, super fast delivery. Highly recommended.”

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Posted 4 years ago

“Ordered and delivered in very quick time. Looks nice and the laser engraving was as I ordered.”

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Posted 4 years ago

“Great service! Received my order promptly & also received a little bag of sweets with my order & a personalised thank you note which was a nice touch.”

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Posted 4 years ago

“Excellent company, great choice, price and fast free delivery, really pleased with my purchase, would definitely buy from again and highly recommend”

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Posted 4 years ago

“Thanks for fast delivery.”

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Posted 4 years ago

“First class service for a first class product. Effortless on-line ordering facility with prompt delivery. Excellent will use again.”

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Posted 4 years ago

“Avery small order placed by me , excellent service none the less . Well done much appreciated.”

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Posted 4 years ago

“Very Good quality, efordeble Price 👌👍”

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Posted 4 years ago

“Excellent service in all respects”

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Posted 4 years ago

“I cannot review this item as it was a present”

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Posted 4 years ago

“I was very impressed with the speedy turnaround from my initial query to receipt of my order. It was well packaged but appropriately so for the size and nature of the product. Thank you and I. will definitely be ordering again!”

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Posted 4 years ago

“I ordered a replacement part for my Sheaffer pen which arrived the next day, can’t be better. My mistake, I ordered the wrong part and apparently it is not available anymore. Not only did I get a full refund very quickly but Executive Pens gave me a very good lead to source a part that would suit my pen. Brilliant what more can I say other than a big Thank You for your excellent service. Lawrence Carter”

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Posted 4 years ago

Hello Lawrence, Thank you so much for your order and review. Our team always aim to go above and beyond no matter the size of the request so thank you for noticing! I will pass your review onto our customer service team who will be glad to hear also. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Very professional, quality listings and delivered very quickly. Highly recommended!”

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Posted 4 years ago

“Excellent service. Will order from this company again. Thank you”

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Posted 4 years ago

“superb service.”

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Posted 4 years ago

“I ordered a Pen recently that unfortunately arrived with a bit of scuffing. I contacted the team and they were exceptionally helpful and apologetic, they arranged for a replacement pen immediately and it arrived very quickly. The pen is excellent and I was very happy with they way Executive Pens Direct handled my order.”

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Posted 4 years ago

Hi Adrian, Thank you for your review and order. I'm sorry to hear the original was slightly damaged, it would appear this was not checked fully during our packing process. However, I am glad to hear that the issue got resolved promptly. I will pass your review onto our customer care team who will be happy to hear! If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Lovely looking pen it has a nice weight to it, I've yet to write with it, but I doubt that I will be disappointed.”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,320 reviews