Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,371 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

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“A pleasure to do business with you guys. My pen is fantastic and I have enjoyed using it.”

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Posted 4 years ago

“Very good quality for the price I paid. Fast delivery also.”

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Posted 4 years ago

“Executive Pens went over and above to fulfil my order. They have great customer service. Would highly recommend.,”

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Posted 4 years ago

“Executive Pens Direct solved a problem for me as I had not been able to get a refill for my Waterman pen locally but I was delighted to be able to order one from Executive Pens and it arrived within a couple of days which was fantastic.”

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Posted 4 years ago

Hi Helen, Thank you so much for your review- We are very glad to hear we could help with your issue and now you never have to worry about refills! It's great to hear it arrived so promptly too. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“It's very good quality products”

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Posted 4 years ago

“Great choice & price. Delivery was as advertised. I’m very happy with my purchase.”

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Posted 4 years ago

“Very quick delivery. Quicker than promised.”

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Posted 4 years ago

“Cant get much better than placing an order for a Pen refill in the afternoon, and it arrives less than 24 hours later through the letter box.”

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Posted 4 years ago

“Such great service. Goid product, Fast delivery. All packed thouroughly and with care. Even got some sweets inside the package:) thank you, and would be using again”

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Posted 4 years ago

Hello Olena, Thank you for your review and order - We are so glad to hear your item arrived so promptly and you are happy with our service. As a small business we rely on having return customers and recommendations so we are happy to hear you would do both :)! If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Fabulous service and love the personalised pen I have had engraved for Christmas for my Fiancé- he’s going to love it! Thank you so much”

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Posted 4 years ago

“Excellent service, easy and quick to order. Bought for my dad as a birthday present, really happy.”

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Posted 4 years ago

“I first ordered from Executive Pens Direct a few months ago I ordered the beautiful Otto Hutt series 7 sterling silver fountain pen personalised with the engravement of Honor Et Amore as a tribute to the love of my life who tragically passed this year. I was blown away with the level of service I received and the quality of the products are most certainly of the highest. I do a lot of writing, personal hand written cards, letters, calligraphy and I'm writing a memorial book of poetry dedicated to my other half. I was so impressed with Executive Pens Direct that I continued using Executive Pens Direct for my writing supplies. The level of service I receive with each order never falters and now I will only ever use Executive Pens Direct for my supplies, I highly recommend them and I've got nothing but high praise for the team and the company.”

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Posted 4 years ago

Hello Roy, Thank you so much for your amazing - we are so sorry to hear about your loss. It really has been a terrible year. However we are really happy to hear the joy our products have brought you. We pride ourselves on having a wide variety of brands and products of a high quality. As a small business we rely on our customers enjoying the experience so much that they come back and we can't thank you enoughj for that. I will be sure to pass your review onto our whole team who will be more than happy to hear it. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Wow what an amazing and quick turn around from ordering to recieving my engraved pen! I was overwhelmed by the huge range of pens to choose from. The engraving was of a high standard and a professional finish. I will definately be ordering again! Thanks.”

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Posted 4 years ago

Hello, Thank you for your review and order. We are so glad to hear you enjoyed our range of pens - we are always updating this with the latest brand and model from old favourites. I will pass your review onto our engraving team - they take great pride in their work and will be glad to hear you are happy. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Arrived quickly in good condition. I have used their pens before to mark my golf balls and they are permanent”

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Posted 4 years ago

“Brilliant service and very wide range of products at a decent price. Thoroughly recommended!”

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Posted 4 years ago

“Excellent service! Will be using again!”

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Posted 4 years ago

“Bought for my husband’s birthday which is today and he loves his new Parker pen which I had inscribed for him.”

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Posted 4 years ago

“Pen looks good. Delivered on time. Hassle free service. Keep up the good work”

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Posted 4 years ago

“Fantastic engraved products and service. Would definitely use again!”

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Posted 4 years ago

“Great selection of pens, speedy delivery too, will shop here again!”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,371 reviews