Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,318 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pen arrived great and was a loved present which writes really well. However, I ordered black ink to come with the pen and blue ink came. Not an issue but would have been better with the correct ink”

Helpful Report

Posted 2 years ago

Good morning, Thank you for your review! We are so glad that you are happy with the pen. We are very sorry that the pen arrived with the incorrect colour of ink, this is a rare occurrence so we apologise for your experience of this. Thank you for being so understanding, if you would like any help to resolve this error, please feel free to contact us & we will be more than happy to assist you. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Excellent service , my wife is very happy with her pen and the engraving is spot on , i have no doubt i shall be buying more”

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Posted 2 years ago

Good morning Andrew, Thank you so much for your 5-star review! As a small business, we value every review we receive from our customers. We pride ourselves on our ability to provide the best customer service, so it is great to hear that you are so pleased with the service you received from us. What a lovely gift for your wife! We look forward to helping you with your next order. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Simple ordering, good range and value. Speedy delivery”

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Posted 2 years ago

Good morning Peter, Thank you so much for your 5-star review! We really appreciate your positive feedback. We are so glad that you are happy with our simple ordering process & with our range of products. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Excellent service, items dispatched quickly, well priced and just want I was looking for”

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Posted 2 years ago

Good morning Jon, Thank you so much for your 5-star review! As a small business, we really appreciate each review from our customers. We pride ourselves on our ability to provide the best customer service, so it is great to hear that you are happy with the service you received from us. We are so pleased that we had just what you were looking for! Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Excellent service and suggestions Have been a customer for some time and always found the service and products excellent”

Helpful Report

Posted 2 years ago

Good morning Tony, Thank you so much for your 5-star review! As a small business, we really value the positive feedback from our customers. We pride ourselves on our ability to provide the best customer service, so it is great to hear that you are happy with the service you received from us. Thank you for supporting us & for coming back to us for all your stationery needs! Kind regards, Michelle - EPD

Posted 2 years ago

“Great service, great pen...and very good value. thank you”

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Posted 2 years ago

Good morning Leta, Thank you so much for your 5-star review! We really appreciate your feedback. We are proud of our great customer service, so we are very pleased to hear that you are happy with the service you received from us. We are so glad that you are pleased with your order! Kind regards, Michelle - EPD

Posted 2 years ago

“Excellent service and good quality pen.”

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Posted 3 years ago

Good morning Andrew, Thank you so much for your 5-star review! As a small business, we really value & appreciate the feedback that we receive from our customers. We pride ourselves on our ability to provide the best customer service, so it is great to hear that you are happy with the service that you received from us. We are so glad that you are also pleased with the quality of our products. Kind regards, Michelle - EPD

Posted 3 years ago

“Superb service - very fast and high quality.”

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Posted 3 years ago

Good afternoon Heather, Thank you so much for your 5-star review! We really appreciate your positive feedback. We pride ourselves on being able to provide our customers with great customer service, so it is great to hear that you are happy with the service you received from us. We are very glad that you are pleased with the quality of our products. Kind regards, Michelle - EPD

Posted 3 years ago

“ordered my twin set with inscriptions on the Friday, was informed that delivery would be on the Monday, and, lo and behold, come Monday morning-there it was!! Brilliant, and my thanks to all concerned Colin”

Helpful Report

Posted 3 years ago

Good morning Colin, Thank you very much for your 5-star review! As a small business, we value & appreciate the feedback we receive from our customers. We are so glad that you are pleased with the delivery of your order from us. Kind regards, Michelle - EPD

Posted 3 years ago

“Bought a fountain pen with name inscribed for my granddaughter. She was thrilled with it and hopefully it will inspire some great writing. Service and delivery excellent. Thankyou.”

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Posted 3 years ago

Good morning Patricia, Thank you so much for your 5-star review! As a small business, we value every review we receive from our customers. What a lovely gift idea, we are so glad that the recipient is pleased with their new pen. We pride ourselves on our great customer service, so it is wonderful to hear that you are happy with the service you received from us. Kind regards, Michelle - EPD

Posted 3 years ago

“Bought a pen & pencil set as a present for my wife, she was very surprised and delighted with them.”

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Posted 3 years ago

Good morning, Thank you so much for your 5-star review! What a lovely present, we are so pleased to hear that the recipient is happy with the set. Kind regards, Michelle - EPD

Posted 3 years ago

“Perfect! Exactly what I wanted. Came before Christmas and the gift was loved. Abby on the end of emails was very responsive and helpful. 👌🏽”

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Posted 3 years ago

Good morning Tony, Thank you so much for your 5-star review! As a small business, we really value feedback from our customers. We are so pleased that we could provide you with exactly what you wanted! What a lovely Christmas gift idea, we are glad the recipient loves their Parker pen. Abby will be happy to hear that you appreciate her customer service! Happy New Year & kind regards, Michelle - EPD

Posted 3 years ago

“Great delivery time and very well presented. Works well too”

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Posted 3 years ago

Good morning Chetan, Thank you so much for your 5-star review! We value your feedback. We are so glad that you are happy with the delivery time & presentation of your order. Happy New Year & kind regards, Michelle - EPD

Posted 3 years ago

“Very helpful in my attempt to source an ink converter for Rotring ArtPens. Unfortunately these are no longer available but they were able to supply ink cartridges and very prompt despatch.”

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Posted 3 years ago

Good morning Michael, Thank you so much for your 5-star review! As a small business, we really appreciate your positive feedback. We are so pleased to hear that you found our customer service so helpful. I am sorry about these no longer being available but I am glad that we could help you with the ink cartridges. Happy New Year & kind regards, Michelle - EPD

Posted 3 years ago

“The pen looks fantastic”

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Posted 3 years ago

Good morning, Thank you so much for your 5-star review! We are so glad that you are happy with your pen from us. Happy New Year & kind regards, Michelle - EPD

Posted 3 years ago

“The pens I ordered were just what I was looking for ,nicely wrapped up for me to,the service was second to none and delivered very quickly ,would I recommend this company the answer is very much so”

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Posted 3 years ago

Good morning, Thank you so much for your 5-star review! We are so glad that we had what you were looking for. We're pleased that you appreciate our gift wrapping, our service & the quick delivery of your order with us. It always means a lot to us to hear that a happy customer would recommend us, thank you. Happy New Year & kind regards, Michelle - EPD

Posted 3 years ago

“Picked this website at random from a search of places to buy an engraved pen. Nice choice, you can see what the engraving will look like before you commit to buy. Item was dispatched quickly Very happy with purchase. Many thanks”

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Posted 3 years ago

Good morning Ian, Thank you so much for your 5-star review! As a small business, we really appreciate your positive feedback. We are very glad that you found us in your search! It is great to hear that you are so happy with your order from us. Happy New Year & kind regards, Michelle - EPD

Posted 3 years ago

“I was satisfied with the pen I ordered. The delivery was well within the time I was expecting.”

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Posted 3 years ago

Good morning Mahendra, Thank you so much for your 5-star review! We are so pleased that you are happy with your pen & with the delivery time of your order from us. Happy New Year & kind regards, Michelle - EPD

Posted 3 years ago

“Very helpful service, and just the items we were looking for, beautifully packed and swiftly sent. Our one request, given the crisis in the environment and climate, could you please not use polystyrene for packing, but user the environmentally friendly alternatives, as many good companies are doing. Thankyou!”

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Posted 3 years ago

Good morning Corinne, Thank you so much for your 5-star review! As a small business, we really appreciate your positive feedback. We are so pleased that you are happy with our service & our products. We understand this & we agree - for our packing, we use cardboard as a recyclable & biodegradable material. We also use styrofoam which is biodegradable too! We hope this helps. Happy New Year & kind regards, Michelle - EPD

Posted 3 years ago

“My Son was delighted with his personal engravement - thank you”

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Posted 3 years ago

Good morning Anne, Thank you so much for your 5-star review! We are so pleased that your son was happy with our engraving. Thank you for shopping with us. Happy New Year & kind regards, Michelle - EPD

Posted 3 years ago

Executive Pens Direct is rated 4.9 based on 3,318 reviews