Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,320 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,320 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My chosen pen was a 21st birthday present. It arrived within a couple of days, was beautifully gift wrapped as requested and I was delighted when it opened; the recipient was thrilled with the pen and loves how beautifully it writes. Thank you 🙏”

Helpful Report

Posted 4 years ago

Hello Yvonne, Thank you for your review and order. What a lovely gift! It sounds like you were all happy with the purchase. I will pass your review onto our gift wrapping team who will be delighted to here! If we can ever be of any assistance again in the future please don't hesitate to get back in touch with us. Kind Regards, Emily

Posted 4 years ago

“The website is easy to use. The cartridges I ordered arrived promptly and were the correct ones. Invoice was enclosed and a little sweet surprise too. I would use them again without hesitation.”

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Posted 4 years ago

“Excellent service, great price, thank you EPD”

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Posted 4 years ago

“Great service and quality product”

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Posted 4 years ago

“Easy transaction. Thanks”

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Posted 4 years ago

“This pen was a present for my wife, she was over the moon and could not be more pleased.”

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Posted 4 years ago

“Great service ! Highly recommend them.”

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Posted 4 years ago

“We purchased these;- having very good performance for a long time of what we thought was an excellent pen, my wife and I we fort over it. These are very scratchy unless one holds the pen completely vertical. Our observations are;- original, Rollerball, M 0.8mm made in UK recent purchase Rollerball refill M0.7mm made in France”

Helpful Report

Posted 4 years ago

Hello Jeffrey, I'm sorry to hear you are not completely happy with your purchase. I've emailed you privately on the email address provided with your order to discuss this further as we do want all of our customers to be happy. Apologies once again and Kind Regards, Emily

Posted 4 years ago

“The pens arrived on time and nicely gift wrapped. Thank you.”

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Posted 4 years ago

“Bought as a gift, the pen came well presented in a box and arrived within a couple of days. Partner loves it”

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Posted 4 years ago

“Grandson and granddaughter loved the pens”

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Posted 4 years ago

“This was a gift for my brother. He loved it!”

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Posted 4 years ago

“Loved the pens I bought here and was amazed how quickly they arrived! Would recommend 😊”

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Posted 4 years ago

“Came super fast! Great quality, was a great gift.”

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Posted 4 years ago

“Excellent service. Item was exactly what I wanted.”

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Posted 4 years ago

“Very pleased with service and quality inscriptions”

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Posted 4 years ago

“Superb service quick and efficient”

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Posted 4 years ago

“Thank you! A great service, pens arrived promptly and with great care!”

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Posted 4 years ago

“The pictures online do not do the pen justice. It is a gorgeous matte pastel green. It is just exquisite. Due to the C-19 lockdown regulations, it too quite a while for me to receive the pen. When it finally came, I am touched by the care taken to package it, the sweet treat included. Thank you, Emily for the TLC shown. The pen came with extra refill something that does not often happen. Great service.”

Executive Pens Direct 5 star review on 18th September 2020

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Posted 4 years ago

Hello Sandie, Wow! That did take a while to arrive, thank you for being so patient! We have seen some delays in postage especially with overseas journeys! I will pass your feedback onto our packing department who will be glad to hear it has finally showed up! We love the pastel range by Waterman - the perfect pen for summer! We hope it is as enjoyable to write with as it is to look at! If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Excellent source for inks and writing materials that are hard to source here in Canada. Excellent wrapping for the long haul trip and sweet treat made receiving this package a joy!”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,320 reviews