Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,338 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,338 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 31st January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service and very easy to deal with. Very reasonable prices.”

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Posted 7 years ago

“Excellent product. Speedy delivery.”

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Posted 7 years ago

“Until about a year ago I was heavily dependant on the Internet. I had almost forgotten how to write a letter. I had almost forgotten how to spell. Since then I have been using calligraphy and the use of dip pens to teach myself how to write again. I have now got three pen friends and a collection of dip pens and fountain pens and I write three to four times a week. Here's looking forward to the future.”

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Posted 7 years ago

“Excellent correspondence with the team at pens direct when I wanted advice and very prompt delivery. Cannot fault service received”

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Posted 7 years ago

“Every detail seemed to be no problem. I was advised on possibilities given my budget. I was thoroughly inmpressed.”

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Posted 7 years ago

“Fantastic Price and quality product delivered quickly”

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Posted 7 years ago

“Very quick service”

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Posted 7 years ago

“Excellent service. Just what I wanted.”

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Posted 7 years ago

“Not much to say excellent pen and great service thank you”

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Posted 7 years ago

“I ordered a coles millerand blackleather fountain pen with converter. Although full of ink it will not write unless it is first dipped in the ink bottle. Last time I used it the pen discharged a large blob of ink. Perhaps I should have bought a more expensive pen”

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Posted 7 years ago

Hi Peter I am sorry you are having trouble using the ink converter with the fountain pen. If you would like to give us a call and we will help out with the pen. If you would like to exchange the pen we can see if there is a suitable alternative. Best regards, Abby.

Posted 7 years ago

“The pen was an 18th birthday gift for our granddaughter. She was delighted with it especially as it was engraved. We were very pleased with the quality, the lovely presentation box and would thoroughly recommend Executive. Pens.”

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Posted 7 years ago

Hi Shirley, Many thanks for the great review. It is brilliant to hear that your granddaughter loved the pen and it made a great gift. If you need anything else in the future, just drop us an email. We are always happy to help. Best regards Abby

Posted 7 years ago

“Quick and simple ordering process, fast delivery and competitive prices, all go to make a wonderful experience. It would be helpful, however, to be able to see your Engraving Text, in the selected typeface, before completing the order. 😀👍”

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Posted 7 years ago

Thanks for the great review. It is always nice to hear from our customers. As for the engraving, we actually offer an engraving preview on many of our pens so that you can see how the engraving will look on the pen. You can also resize and position the engraving to how you would like it to look. We are rolling this out over more of our collection very soon. If you have any questions, just drop me an email and I will be happy to help. Best regards Abby

Posted 7 years ago

“Delighted with the quality of the pen and the engraving. Delivery was very prompt and arrived ahead of schedule.”

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Posted 7 years ago

“the order i made was delivered on time, The pen i received is very good just what i wanted,I had tried another web site but this one was much easier and faster to use”

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Posted 7 years ago

“You replaced the pencil that I had been using for many years. I found none in the lacal shops. Thank you”

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Posted 7 years ago

“Wide choice of products at keen prices. Engraving a good option which made the purchase more special for the recipient”

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Posted 7 years ago

“Excellent quality and just as described. Thank you”

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Posted 7 years ago

“Very good service, prompt efficient and Elizabeth had a fantastic understanding of what I needed. The pens came as ordered, on time and well presented. Its not often you find such superb customer service but Executive pens excelled to their credit. I would definitely buy from them again. Well done and thank you so much.”

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Posted 7 years ago

“Very helpful sales person guided me to a good product. They also helped correct my mistake witout making me feel like a pain. Product arrived well packed and looks good. Thanks !”

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Posted 7 years ago

“The range is impressive and selection a pleasure. The service and attention could hardly be better. Will be happy to recommend.”

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Posted 7 years ago

Executive Pens Direct is rated 4.9 based on 3,338 reviews